Quality Progress - December 2017 - 6

SEEN&HEARD

Reader reactions from around the world
DESIGNED FOR SUCCESS

"Elevate Your Strategy" (August 2017, pp. 30-35) is a fantastic
article. In today's world of agility, we often fail to understand
that agility relies on an entire system and ecosystem of design
and preparedness-reduction of technical debt, clear procedures, advanced skills and culture, for example. We often don't
set ourselves up for success. Well done on this article.
Bill Minckler, Bexley, OH

FURTHER RESEARCH
In response to "Visual Aid" (October 2017, pp.
34-39): Excellent, excellent resource. We are
researching this further so we can implement it
for the new year. Thanks!
Heather Johnson, Weaverville, NC

PASS IT ON
In response to "Better Intelligence" (September
2017, pp. 34-40): This is a great article about
fusing lean Six Sigma and analytics. I highlighted so much to share with others. Well done.
Kevin Holston, Atlanta

THE REACTION GAUGE
this month's question

ê
Japan's reputation for quality has
taken a hit in recent months. In October, it was discovered that Kobe Steel
Ltd., a major Japanese steel manufacturer, has been falsifying its quality
data since at least 2007. The scandal
affects about 500 companies, including Boeing, General Motors and Ford.
Nissan and Subaru also have been
in the spotlight recently for flawed
vehicle inspections. For decades,
both automakers used unauthorized
employees to conduct final safety
checks at their Japanese factories.
What can these organizations do to
recover from these serious scandals?
What can other organizations do to
prevent something like this from happening to them?

Send us your take at editor@asq.org.

6 QP

December 2017 ❘ qualityprogress.com

last month's question ê

After a disaster, people often rally to help those
affected by donating food, water and clothing. But
sometimes the donated items aren't what is really
needed, or so much is donated that it can't all be
used. This can overburden recovery systems and
clog supply chains, preventing victims from getting
what they need, when they need it.
What systems can be put in place to improve the
efficiency and effectiveness of disaster relief efforts?

Sandi Singleton, Danbury, CT, writes:
How about a reverse supermarket database where needs are posted by various
non-profit organizations and people
can select what need they want to fulfill
and donate the requested items to that
organization?
What would be fabulous is if the
person donating could buy the items
through the non-profit's site, or buy the
items on his or her own and ship them
to the non-profit's distribution center or
wherever the requesting organization
needs the donation to go.

Serena Wong, Malaysia, says:
Good coordination and improved
communication between the different
organizations involved in disaster relief
efforts could help improve efforts. Basic
stock and inventory management and
distribution management skills also
would be useful.
A wish list or registry of needed items
and their priority that is monitored and
updated daily or weekly can be useful.
When the quantity of items collected
is sufficient, the items can be assigned
a lower priority or crossed off the list.
Make a list of action items and assign
task owners.


http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - December 2017

Seen and Heard
Progress Report
Mr. Pareto Head
Expert Answers
Career Coach
The Next Rung
Titles and Take-Home
Certification Certainty
Six Sigma Satisfaction
Stay the Course
Maintenance Makeover
Confronting Confusion
Standard Issues
Statistics Spotlight
Marketplace
Footnotes
Try This Today
Quality Progress - December 2017 - intro
Quality Progress - December 2017 - cover1
Quality Progress - December 2017 - cover2
Quality Progress - December 2017 - 1
Quality Progress - December 2017 - 2
Quality Progress - December 2017 - 3
Quality Progress - December 2017 - 4
Quality Progress - December 2017 - 5
Quality Progress - December 2017 - Seen and Heard
Quality Progress - December 2017 - 7
Quality Progress - December 2017 - Progress Report
Quality Progress - December 2017 - 9
Quality Progress - December 2017 - 10
Quality Progress - December 2017 - 11
Quality Progress - December 2017 - 12
Quality Progress - December 2017 - Mr. Pareto Head
Quality Progress - December 2017 - Expert Answers
Quality Progress - December 2017 - 15
Quality Progress - December 2017 - Career Coach
Quality Progress - December 2017 - 17
Quality Progress - December 2017 - 18
Quality Progress - December 2017 - 19
Quality Progress - December 2017 - The Next Rung
Quality Progress - December 2017 - 21
Quality Progress - December 2017 - 22
Quality Progress - December 2017 - 23
Quality Progress - December 2017 - 24
Quality Progress - December 2017 - 25
Quality Progress - December 2017 - 26
Quality Progress - December 2017 - 27
Quality Progress - December 2017 - 28
Quality Progress - December 2017 - 29
Quality Progress - December 2017 - Titles and Take-Home
Quality Progress - December 2017 - 31
Quality Progress - December 2017 - 32
Quality Progress - December 2017 - 33
Quality Progress - December 2017 - 34
Quality Progress - December 2017 - 35
Quality Progress - December 2017 - Certification Certainty
Quality Progress - December 2017 - 37
Quality Progress - December 2017 - 38
Quality Progress - December 2017 - 39
Quality Progress - December 2017 - 40
Quality Progress - December 2017 - 41
Quality Progress - December 2017 - 42
Quality Progress - December 2017 - 43
Quality Progress - December 2017 - Six Sigma Satisfaction
Quality Progress - December 2017 - 45
Quality Progress - December 2017 - 46
Quality Progress - December 2017 - 47
Quality Progress - December 2017 - Stay the Course
Quality Progress - December 2017 - 49
Quality Progress - December 2017 - 50
Quality Progress - December 2017 - 51
Quality Progress - December 2017 - 52
Quality Progress - December 2017 - 53
Quality Progress - December 2017 - Maintenance Makeover
Quality Progress - December 2017 - 55
Quality Progress - December 2017 - 56
Quality Progress - December 2017 - 57
Quality Progress - December 2017 - 58
Quality Progress - December 2017 - 59
Quality Progress - December 2017 - Confronting Confusion
Quality Progress - December 2017 - 61
Quality Progress - December 2017 - 62
Quality Progress - December 2017 - 63
Quality Progress - December 2017 - 64
Quality Progress - December 2017 - 65
Quality Progress - December 2017 - Standard Issues
Quality Progress - December 2017 - 67
Quality Progress - December 2017 - 68
Quality Progress - December 2017 - 69
Quality Progress - December 2017 - Statistics Spotlight
Quality Progress - December 2017 - 71
Quality Progress - December 2017 - 72
Quality Progress - December 2017 - 73
Quality Progress - December 2017 - Marketplace
Quality Progress - December 2017 - 75
Quality Progress - December 2017 - Footnotes
Quality Progress - December 2017 - 77
Quality Progress - December 2017 - 78
Quality Progress - December 2017 - 79
Quality Progress - December 2017 - Try This Today
Quality Progress - December 2017 - cover3
Quality Progress - December 2017 - cover4
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