ABA Banking Journal - November/December 2016 - 34


COVER STORY > NEW ABA CHAIRMAN
offices-the bank's operational headquarters in Orleans or at
its branch in Hyannis.
The evenings are full of community functions for the variety
of nonprofits-from educational to economic to social
services-that Savarese and Cape Cod Five are involved
in. "She works as hard as just about anyone I know," says
Evans. "Dorothy is a classic example of a servant leader
who eats last, and she took that approach long before
management literature made it trendy."
For Savarese, the details matter. Whether it's the photos in
the Cape Cod Five calendar or the documents for a loan
settlement, she explains that attention to detail conveys
respect for the people you're serving and builds trust with
customers who place their confidence in their bank for their
home, day-to-day finances and retirement savings. "We really
have a very high bar for performance in our organization,"
she says. "We consider our executional excellence one of
the attributes of our organization, because our customers are
depending on us."
This emphasis on executional excellence has proven inspiring
to Savarese's team, even though it means harder work for
them. "She's one of those people that by just being around,
you naturally become smarter," says Cape Cod Five CFO Matt
Burke. "Nobody's more driven and dedicated and committed
to the bank and the industry than she is, so naturally I think it
carries down through the organization, and through us-and
has really made a big difference in my life."

Strategic vision
Savarese is gifted in combining an eye for detail with a
big-picture strategic vision-especially one that encompasses

the diverse environment where she operates. Cape Cod
and the islands are unique places. While today they have
tourism-driven economies, they also have large historical
sectors in fishing and farming, as well as growing health and
education sectors.
"Many people see the Cape as the land of the rich and
famous, but the truth is: Who's helping all these rich and
famous people?" asks Andi Genser, executive director of WE
CAN, a social services nonprofit on the Cape that Savarese
is involved with. "Who's making the beds? Who are the bank
tellers? Who are the landscapers? Who's teaching in the
schools? These are regular folks who really find it difficult to
live in a community that is such a resort economy."
Banking on the Cape requires a deep understanding of this.
Bankers there must master seasonal economies and their
cycles, provide for the backbone businesses that serve and
employ year-round residents and meet the needs of the
affluent retirees and visitors.
"Bankers are in such a unique position," says Savarese.
"Their customers are the businesses in the community,
the employees of those businesses, the customers of those
businesses, and the people who work and live there. As a
result, they have deep insight into the challenges and the
opportunities of their communities."
This insight-and her accompanying commitment to
action-is a hallmark of Savarese's leadership style. "The
Cape is a community that looks to leadership to move things
along, whether it's on the charitable front or on the business
development front," says Mark Novota, managing partner of
Wequasset, an immaculate and historic resort perched on the

SAVARESE PRESENTS
A DONATION FROM
CAPE COD FIVE'S
FOUNDATION TO THE
MSPCA PET ADOPTION
CENTER IN FALMOUTH,
MASS. "WHETHER
IT'S THROUGH OUR
BANKING, THROUGH
OUR CORPORATE
LEADERSHIP AND
VOLUNTEERISM, OUR
FINANCIAL EDUCATION,
OUR PHILANTHROPY, OR
EVEN OUR BUSINESS
PRACTICES, WE FEEL
THAT EVERYTHING
WE HAVE TO DO HAS
TO CONTRIBUTE TO
THE VITALITY OF OUR
COMMUNITY," SHE SAYS.

34

ABA BANKING JOURNAL | NOVEMBER/DECEMBER 2016



Table of Contents for the Digital Edition of ABA Banking Journal - November/December 2016

Chairman’s View
Upfront
Picture This
Banking’s ‘Amazon Moment’
Special Report on Innovation and Technology
Building an ‘Internet of Value’
Do You Do What the Data Tell You?
Innovation in the Bank
Core Exercises
Cover Story Pillar of Her Community
Maintaining a Commitment to Ag Customers
Who You Gonna Call?
Anti-Money Laundering
Power Up Profile
Compliance ‘When Can I Call My Customer?’
Risk Management
ABA Compliance Center Inbox
From the States
Corporate Social Responsibility
Index of Advertisers
ABA Banking Journal - November/December 2016 - bellyband1
ABA Banking Journal - November/December 2016 - bellyband2
ABA Banking Journal - November/December 2016 - cover1
ABA Banking Journal - November/December 2016 - cover2
ABA Banking Journal - November/December 2016 - 3
ABA Banking Journal - November/December 2016 - 4
ABA Banking Journal - November/December 2016 - 5
ABA Banking Journal - November/December 2016 - 6
ABA Banking Journal - November/December 2016 - 7
ABA Banking Journal - November/December 2016 - Chairman’s View
ABA Banking Journal - November/December 2016 - 9
ABA Banking Journal - November/December 2016 - 10
ABA Banking Journal - November/December 2016 - Upfront
ABA Banking Journal - November/December 2016 - 12
ABA Banking Journal - November/December 2016 - 13
ABA Banking Journal - November/December 2016 - 14
ABA Banking Journal - November/December 2016 - 15
ABA Banking Journal - November/December 2016 - Picture This
ABA Banking Journal - November/December 2016 - 17
ABA Banking Journal - November/December 2016 - 18
ABA Banking Journal - November/December 2016 - 19
ABA Banking Journal - November/December 2016 - Special Report on Innovation and Technology
ABA Banking Journal - November/December 2016 - 21
ABA Banking Journal - November/December 2016 - 22
ABA Banking Journal - November/December 2016 - Building an ‘Internet of Value’
ABA Banking Journal - November/December 2016 - 24
ABA Banking Journal - November/December 2016 - 25
ABA Banking Journal - November/December 2016 - Do You Do What the Data Tell You?
ABA Banking Journal - November/December 2016 - 27
ABA Banking Journal - November/December 2016 - insert1
ABA Banking Journal - November/December 2016 - insert2
ABA Banking Journal - November/December 2016 - Innovation in the Bank
ABA Banking Journal - November/December 2016 - 29
ABA Banking Journal - November/December 2016 - 30
ABA Banking Journal - November/December 2016 - Core Exercises
ABA Banking Journal - November/December 2016 - Cover Story Pillar of Her Community
ABA Banking Journal - November/December 2016 - 33
ABA Banking Journal - November/December 2016 - 34
ABA Banking Journal - November/December 2016 - 35
ABA Banking Journal - November/December 2016 - 36
ABA Banking Journal - November/December 2016 - 37
ABA Banking Journal - November/December 2016 - Maintaining a Commitment to Ag Customers
ABA Banking Journal - November/December 2016 - 39
ABA Banking Journal - November/December 2016 - 40
ABA Banking Journal - November/December 2016 - Who You Gonna Call?
ABA Banking Journal - November/December 2016 - 42
ABA Banking Journal - November/December 2016 - 43
ABA Banking Journal - November/December 2016 - Anti-Money Laundering
ABA Banking Journal - November/December 2016 - 45
ABA Banking Journal - November/December 2016 - 46
ABA Banking Journal - November/December 2016 - Power Up Profile
ABA Banking Journal - November/December 2016 - 48
ABA Banking Journal - November/December 2016 - Compliance ‘When Can I Call My Customer?’
ABA Banking Journal - November/December 2016 - 50
ABA Banking Journal - November/December 2016 - Risk Management
ABA Banking Journal - November/December 2016 - ABA Compliance Center Inbox
ABA Banking Journal - November/December 2016 - 53
ABA Banking Journal - November/December 2016 - 54
ABA Banking Journal - November/December 2016 - From the States
ABA Banking Journal - November/December 2016 - 56
ABA Banking Journal - November/December 2016 - Corporate Social Responsibility
ABA Banking Journal - November/December 2016 - Index of Advertisers
ABA Banking Journal - November/December 2016 - cover3
ABA Banking Journal - November/December 2016 - cover4
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