ABA Banking Journal - November/December 2016 - 8
> CHAIRMAN'S VIEW
First-and Lasting-
Impressions
BY DOROTHY SAVARESE
THE FIRST IMPRESSION I had of banking-at least as an adult-came
courtesy of my father. My parents had always stressed the importance of service
to others, so it was no surprise that in retirement my dad searched and found
ways to make a difference. Among other things, he opted to serve on the board
of the local bank. He knew that in a town the size of Berry, Ky.-population just
barely 300-the bank was the major player in helping others.
The second impression I had of
banking came through my work in
economic development-in Cincinnati
and Northern Kentucky as well as
across the country. I recall visiting one
community where the government
had to play the role of commercial
lender because there were no banks
headquartered there that could fund
local small businesses.
Both of these early impressions of
banking gave me an appreciation for
what banks do for their communities
and the economy. But it wasn't until
I became a banker-and looked at
banking from the inside out-that my
appreciation turned into passion.
I can think of few professions that
offer the opportunity we have to
make such a broad, deep, positive
and lasting impact on the lives of
so many. We seem to be equal
parts consultant, accountant,
counselor and social worker, working
with businesses, social service
organizations, local governments,
homeowners and consumers. We
facilitate things as ordinary as payroll
and as extraordinary as economic
development-as personal as
homeownership and as universal
as payments.
8
ABA BANKING JOURNAL | NOVEMBER/DECEMBER 2016
Of course, with so much opportunity
to make a difference comes a lot of
responsibility. But the men and women
in banking that I've met over the years
live up to that responsibility by putting
their customers' and communities'
needs first.
At Cape Cod Five, we spell it out for
our employees and customers. We
emphasize our bank's commitment
My early impressions
of banking gave me
an appreciation for
what banks do for their
COMMUNITIES
AND THE
ECONOMY. But it
wasn't until I became
a banker-and looked
at banking from the
inside out-that my
appreciation turned into
PASSION.
to community banking, responsible
business, volunteerism, financial
education and philanthropy. We
call it our five pillars of community
engagement. Your bank may
express its values with different
words, but I have no doubt they
boil down to the same goal:
building healthy communities and
successful customers.
This is the most fundamental thing
that all banks have in common. And
it's what makes me so proud to serve
as chairman of ABA, representing
banks of all stripes that share the same
mission. That's not to say we agree on
everything-we don't. And we don't
have to. (I learned this being one of
eight children.)
We just need to agree on what's
important and what we're willing to
fight for. And as I talk to members
from widely different bank asset sizes,
business models, ownership structures
and geographies, I see surprising
consistency on that score.
I always say I have the best job in the
world. I get to help people turn their
dreams and plans into reality-whether
it's a business that wants to expand, a
family that needs an affordable home
or a couple planning for retirement. In
other words, we bankers get to make
lasting impressions-and those are the
best kind.
ABA Chairman DOROTHY SAVARESE is
chairman, president and CEO of the Cape Cod
Five Cents Savings Bank in Orleans, Mass.
Table of Contents for the Digital Edition of ABA Banking Journal - November/December 2016
Chairman’s View
Upfront
Picture This
Banking’s ‘Amazon Moment’
Special Report on Innovation and Technology
Building an ‘Internet of Value’
Do You Do What the Data Tell You?
Innovation in the Bank
Core Exercises
Cover Story Pillar of Her Community
Maintaining a Commitment to Ag Customers
Who You Gonna Call?
Anti-Money Laundering
Power Up Profile
Compliance ‘When Can I Call My Customer?’
Risk Management
ABA Compliance Center Inbox
From the States
Corporate Social Responsibility
Index of Advertisers
ABA Banking Journal - November/December 2016 - bellyband1
ABA Banking Journal - November/December 2016 - bellyband2
ABA Banking Journal - November/December 2016 - cover1
ABA Banking Journal - November/December 2016 - cover2
ABA Banking Journal - November/December 2016 - 3
ABA Banking Journal - November/December 2016 - 4
ABA Banking Journal - November/December 2016 - 5
ABA Banking Journal - November/December 2016 - 6
ABA Banking Journal - November/December 2016 - 7
ABA Banking Journal - November/December 2016 - Chairman’s View
ABA Banking Journal - November/December 2016 - 9
ABA Banking Journal - November/December 2016 - 10
ABA Banking Journal - November/December 2016 - Upfront
ABA Banking Journal - November/December 2016 - 12
ABA Banking Journal - November/December 2016 - 13
ABA Banking Journal - November/December 2016 - 14
ABA Banking Journal - November/December 2016 - 15
ABA Banking Journal - November/December 2016 - Picture This
ABA Banking Journal - November/December 2016 - 17
ABA Banking Journal - November/December 2016 - 18
ABA Banking Journal - November/December 2016 - 19
ABA Banking Journal - November/December 2016 - Special Report on Innovation and Technology
ABA Banking Journal - November/December 2016 - 21
ABA Banking Journal - November/December 2016 - 22
ABA Banking Journal - November/December 2016 - Building an ‘Internet of Value’
ABA Banking Journal - November/December 2016 - 24
ABA Banking Journal - November/December 2016 - 25
ABA Banking Journal - November/December 2016 - Do You Do What the Data Tell You?
ABA Banking Journal - November/December 2016 - 27
ABA Banking Journal - November/December 2016 - insert1
ABA Banking Journal - November/December 2016 - insert2
ABA Banking Journal - November/December 2016 - Innovation in the Bank
ABA Banking Journal - November/December 2016 - 29
ABA Banking Journal - November/December 2016 - 30
ABA Banking Journal - November/December 2016 - Core Exercises
ABA Banking Journal - November/December 2016 - Cover Story Pillar of Her Community
ABA Banking Journal - November/December 2016 - 33
ABA Banking Journal - November/December 2016 - 34
ABA Banking Journal - November/December 2016 - 35
ABA Banking Journal - November/December 2016 - 36
ABA Banking Journal - November/December 2016 - 37
ABA Banking Journal - November/December 2016 - Maintaining a Commitment to Ag Customers
ABA Banking Journal - November/December 2016 - 39
ABA Banking Journal - November/December 2016 - 40
ABA Banking Journal - November/December 2016 - Who You Gonna Call?
ABA Banking Journal - November/December 2016 - 42
ABA Banking Journal - November/December 2016 - 43
ABA Banking Journal - November/December 2016 - Anti-Money Laundering
ABA Banking Journal - November/December 2016 - 45
ABA Banking Journal - November/December 2016 - 46
ABA Banking Journal - November/December 2016 - Power Up Profile
ABA Banking Journal - November/December 2016 - 48
ABA Banking Journal - November/December 2016 - Compliance ‘When Can I Call My Customer?’
ABA Banking Journal - November/December 2016 - 50
ABA Banking Journal - November/December 2016 - Risk Management
ABA Banking Journal - November/December 2016 - ABA Compliance Center Inbox
ABA Banking Journal - November/December 2016 - 53
ABA Banking Journal - November/December 2016 - 54
ABA Banking Journal - November/December 2016 - From the States
ABA Banking Journal - November/December 2016 - 56
ABA Banking Journal - November/December 2016 - Corporate Social Responsibility
ABA Banking Journal - November/December 2016 - Index of Advertisers
ABA Banking Journal - November/December 2016 - cover3
ABA Banking Journal - November/December 2016 - cover4
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