ABA Banking Journal - November/December 2017 - 24

COVER STORY > NEW ABA CHAIRMAN

Council. This group meets regularly to evaluate potential
vendor endorsements, identify new technological trends
and advise ABA staff about what they're seeing in
the marketplace.
"We need to be able to deliver the kind of services to our
customers that they can't find anywhere else, especially
with the bigger banks," he says. "Technology has leveled
the playing field. If we stay up to date with what's happening
in technology as it's moving forward, then we really can
compete on the same level as they can."

Industry leadership
Sharing insights with banking peers on topics like
TellerConnect has been one of the great advantages of
industry leadership and participation, says Burgess. And
he has had ample opportunities to get to know thousands
of bankers nationwide through his ABA service and
chairmanship of the Texas Bankers Association.
Amplifying the banking industry's voice in Austin and
Washington has long been a priority. Burgess' father was
"involved in our state association and involved with ABA,"
he says, "and I saw from him the importance at that time
trying to influence the policies that we all have to live under."
Industry advocacy is yet another family value he carries
with him.
24

ABA BANKING JOURNAL | NOVEMBER/DECEMBER 2017

"BankPac is really important to him and we always
hold a very strong internal campaign," says bank EVP
Katie Boyd. In 2014, Burgess decided to up the ante.
He offered to shave his head-a pretty big offer for a
buttoned-up guy like Burgess-if the staff drive raised
$30,000. During a staff meeting, someone challenged
bank president Jay Isaacs to do the same-which he
agreed to do if the staff got to $50,000.   
"Well, our employees came through with flying colors,"
says Isaacs. "We ended up at $55,000 for a private raise
of BankPac funds, probably the third or fourth largest
community BankPac fundraiser in the state of Texas."
"We really worked hard internally to make sure that was
going to happen," Boyd chuckles. "Knowing Ken and
Jay, that's very outside of their comfort zone."
Beyond mildly embarrassing fundraising stunts,
though, Burgess makes a point of getting staff at all
levels of the bank involved in public engagement on
behalf of the industry. The bank has a volunteer staff
grassroots committee. "We've given everyone in our
organization the opportunity to join," he says, "and if
they're a member then anytime we have a congressman
come to our bank, we invite all of them in to visit with
the congressman."



Table of Contents for the Digital Edition of ABA Banking Journal - November/December 2017

Chairman’s View
Upfront
Legal Briefs
Economic Outlook
Power Up Profile
Pitching In
Choices and Options Down on the Farm
Eager or Not, Every Board Needs an M&A Strategy
Adapting to Survive
More Than Just a Drink
Operations
Payments
Small Business Lending
Human Resources
ABA Compliance Center Inbox
From the States
Corporate Social Responsibility
Index of Advertisers
From the Vault
ABA Banking Journal - November/December 2017 - Intro
ABA Banking Journal - November/December 2017 - ebelly1
ABA Banking Journal - November/December 2017 - ebelly2
ABA Banking Journal - November/December 2017 - cover1
ABA Banking Journal - November/December 2017 - cover2
ABA Banking Journal - November/December 2017 - 3
ABA Banking Journal - November/December 2017 - 4
ABA Banking Journal - November/December 2017 - 5
ABA Banking Journal - November/December 2017 - 6
ABA Banking Journal - November/December 2017 - 7
ABA Banking Journal - November/December 2017 - Chairman’s View
ABA Banking Journal - November/December 2017 - 9
ABA Banking Journal - November/December 2017 - Upfront
ABA Banking Journal - November/December 2017 - 11
ABA Banking Journal - November/December 2017 - 12
ABA Banking Journal - November/December 2017 - 13
ABA Banking Journal - November/December 2017 - 14
ABA Banking Journal - November/December 2017 - 15
ABA Banking Journal - November/December 2017 - Legal Briefs
ABA Banking Journal - November/December 2017 - 17
ABA Banking Journal - November/December 2017 - Economic Outlook
ABA Banking Journal - November/December 2017 - Power Up Profile
ABA Banking Journal - November/December 2017 - Pitching In
ABA Banking Journal - November/December 2017 - 21
ABA Banking Journal - November/December 2017 - 22
ABA Banking Journal - November/December 2017 - 23
ABA Banking Journal - November/December 2017 - 24
ABA Banking Journal - November/December 2017 - 25
ABA Banking Journal - November/December 2017 - Choices and Options Down on the Farm
ABA Banking Journal - November/December 2017 - 27
ABA Banking Journal - November/December 2017 - Eager or Not, Every Board Needs an M&A Strategy
ABA Banking Journal - November/December 2017 - 29
ABA Banking Journal - November/December 2017 - Adapting to Survive
ABA Banking Journal - November/December 2017 - 31
ABA Banking Journal - November/December 2017 - 32
ABA Banking Journal - November/December 2017 - 33
ABA Banking Journal - November/December 2017 - More Than Just a Drink
ABA Banking Journal - November/December 2017 - 35
ABA Banking Journal - November/December 2017 - Operations
ABA Banking Journal - November/December 2017 - 37
ABA Banking Journal - November/December 2017 - Payments
ABA Banking Journal - November/December 2017 - 39
ABA Banking Journal - November/December 2017 - Small Business Lending
ABA Banking Journal - November/December 2017 - 41
ABA Banking Journal - November/December 2017 - Human Resources
ABA Banking Journal - November/December 2017 - 43
ABA Banking Journal - November/December 2017 - 44
ABA Banking Journal - November/December 2017 - ABA Compliance Center Inbox
ABA Banking Journal - November/December 2017 - From the States
ABA Banking Journal - November/December 2017 - 47
ABA Banking Journal - November/December 2017 - Corporate Social Responsibility
ABA Banking Journal - November/December 2017 - Index of Advertisers
ABA Banking Journal - November/December 2017 - From the Vault
ABA Banking Journal - November/December 2017 - cover3
ABA Banking Journal - November/December 2017 - cover4
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