ABA Banking Journal - November/December 2017 - 6

Contents
TABLE OF

NOV | DEC

2017

VOL. CIX, NO. 6

AMERICAN BANKERS ASSOCIATION
1120 Connecticut Ave. N.W.
Washington, D.C. 20036
aba.com | 1-800-BANKERS

In Every
Issue
8

10
16

CHAIRMAN'S VIEW
BY KEN BURGESS

UPFRONT
LEGAL BRIEFS

Courts Stay Strong on
Statute of Limitations
BY DAWN CAUSEY, THOMAS PINDER
AND ANDREW DOERSAM

18
19

ECONOMIC OUTLOOK

Unsustainable Global Debt?
BY JAMES CHESSEN

Funding the Future of the
Financial Industry
ABA COMPLIANCE
CENTER INBOX

Can I Keep a Copy of a
Customer's ID on File?

BY LESLIE CALLAWAY, CRCM, CAFP;
MARK KRUHM, CRCM, CAFP; AND
RHONDA CASTANEDA, CRCM

46
48

Topics
36

POWER UP PROFILE

BY MONICA C. MEINERT

45

10

Community Banking

FROM THE STATES

A Case for Optimism

Bankers Find Going Green
Makes Sense

38

PAYMENTS

Five Tactics for Successfully
Converting a Debit Card Program
BY TINA OREM

40

SMALL BUSINESS LENDING

Demystifying SBICs for
Community Banks
BY STEPHEN NEWTON

42

HUMAN RESOURCES

On the Front Lines of the
Bank Talent Wars
BY TIMOTHY J. REIMINK
AND PATRICK COLE

49

BY COREY CARLISLE

50

Four Ways Employee Intranets
Become Platforms for Innovation
BY MARK ANDERSON

BY PETER GWALTNEY

CORPORATE SOCIAL
RESPONSIBILITY

OPERATIONS

FROM THE VAULT

J.P. Morgan, Railroad Referee
BY JOHN STEELE GORDON

36

INDEX OF
ADVERTISERS

STAFF
Evan Sparks
Editor-in-Chief
Kerry O'Leary
Senior Writer
Brian Nixon
Contributing Editor
Monica C. Meinert
Associate Editor
James D. Melvin
Senior Design Director
Margaret Sweeny
Photo Editor
Carrie Clark
Karen Martin
Elia Seba
Staff Photographers
ABA COMMUNICATIONS
COUNCIL MEMBERS
Jeff Plagge, Chairman
Northwest Financial Corp.,
Arnolds Park, Iowa
Jill Castilla
Citizens Bank of Edmond,
Edmond, Okla.
Luther Deaton
Central Bank & Trust Company,
Lexington, Ky.
Steve Goodenow
Goodenow Bancorporation,
Okoboji, Iowa
Andrew S. Gray
JP Morgan Chase Bank, New York
Fred L. Green III
South Carolina Bankers Association,
Columbia, S.C. 
Blair Hillyer
First National Bank, Dennison, Ohio
Patricia A. Husic
Centric Bank, Harrisburg, Pa.
Kate Marcum
Millbury National Bank, Millbury, Mass.
Michael C. McCoy
SunTrust Banks, Atlanta
Frank Sorrentino
ConnectOne Bank,
Englewood Cliffs, N.J.
Rick Swagler
Regions Financial Corp.,
Birmingham, Ala.
Lonnie Talbert
Southwest Capital Bank,
Albuquerque, N.M.
Gregg R. Tewksbury
Savings Bank of Walpole, Walpole, N.H.

ABA BANKING JOURNAL (USPS 544-030) (ISSN 0194-5947), PUBLISHED BI-MONTHLY BY NAYLOR ASSOCIATION SOLUTIONS. 5950 N.W. FIRST PLACE, GAINESVILLE,
FL 32607, 800-369-6220, WWW.NAYLOR.COM, ON BEHALF OF THE AMERICAN BANKERS ASSOCIATION, 1120 CONNECTICUT AVE. N.W., WASHINGTON, D.C. 20036,
800-226-5377, WWW.ABA.COM. PERIODICAL POSTAGE PAID AT GAINESVILLE, FL, AND AT ADDITIONAL MAILING OFFICES. POSTMASTER: SEND
ADDRESS CHANGES TO ABA BANKING JOURNAL, C/O NAYLOR, LLC, 5950 N.W. FIRST PLACE, GAINESVILLE, FL, 32607. PUBLISHER HEIDI BOE,
PROJECT & SALES MANAGER DOUGLAS SWINDLER, MARKETING ACCOUNT SPECIALIST SABINE BORNEMAN, MANAGING EDITOR JENNIFER LIPNER, DESIGNER
EMMA LAW, PUBLICATION DIRECTOR SHAUN GREYLING, ACCOUNT REPRESENTATIVES JANET FRANK, TRACY JONES, LERON OWENS, DEBBIE PHILLIPS,
MATT WOOTEN ©2017 AMERICAN BANKERS ASSOCIATION. ALL RIGHTS RESERVED. THE CONTENTS OF THIS PUBLICATION MAY NOT BE REPRODUCED
BY ANY MEANS, IN WHOLE OR IN PART, WITHOUT PRIOR WRITTEN CONSENT. PUBLISHED SEPTEMBER 2017/BAK-S0617/9614

6

ABA BANKING JOURNAL | NOVEMBER/DECEMBER 2017


http://www.aba.com http://WWW.NAYLOR.COM http://WWW.ABA.COM

Table of Contents for the Digital Edition of ABA Banking Journal - November/December 2017

Chairman’s View
Upfront
Legal Briefs
Economic Outlook
Power Up Profile
Pitching In
Choices and Options Down on the Farm
Eager or Not, Every Board Needs an M&A Strategy
Adapting to Survive
More Than Just a Drink
Operations
Payments
Small Business Lending
Human Resources
ABA Compliance Center Inbox
From the States
Corporate Social Responsibility
Index of Advertisers
From the Vault
ABA Banking Journal - November/December 2017 - Intro
ABA Banking Journal - November/December 2017 - ebelly1
ABA Banking Journal - November/December 2017 - ebelly2
ABA Banking Journal - November/December 2017 - cover1
ABA Banking Journal - November/December 2017 - cover2
ABA Banking Journal - November/December 2017 - 3
ABA Banking Journal - November/December 2017 - 4
ABA Banking Journal - November/December 2017 - 5
ABA Banking Journal - November/December 2017 - 6
ABA Banking Journal - November/December 2017 - 7
ABA Banking Journal - November/December 2017 - Chairman’s View
ABA Banking Journal - November/December 2017 - 9
ABA Banking Journal - November/December 2017 - Upfront
ABA Banking Journal - November/December 2017 - 11
ABA Banking Journal - November/December 2017 - 12
ABA Banking Journal - November/December 2017 - 13
ABA Banking Journal - November/December 2017 - 14
ABA Banking Journal - November/December 2017 - 15
ABA Banking Journal - November/December 2017 - Legal Briefs
ABA Banking Journal - November/December 2017 - 17
ABA Banking Journal - November/December 2017 - Economic Outlook
ABA Banking Journal - November/December 2017 - Power Up Profile
ABA Banking Journal - November/December 2017 - Pitching In
ABA Banking Journal - November/December 2017 - 21
ABA Banking Journal - November/December 2017 - 22
ABA Banking Journal - November/December 2017 - 23
ABA Banking Journal - November/December 2017 - 24
ABA Banking Journal - November/December 2017 - 25
ABA Banking Journal - November/December 2017 - Choices and Options Down on the Farm
ABA Banking Journal - November/December 2017 - 27
ABA Banking Journal - November/December 2017 - Eager or Not, Every Board Needs an M&A Strategy
ABA Banking Journal - November/December 2017 - 29
ABA Banking Journal - November/December 2017 - Adapting to Survive
ABA Banking Journal - November/December 2017 - 31
ABA Banking Journal - November/December 2017 - 32
ABA Banking Journal - November/December 2017 - 33
ABA Banking Journal - November/December 2017 - More Than Just a Drink
ABA Banking Journal - November/December 2017 - 35
ABA Banking Journal - November/December 2017 - Operations
ABA Banking Journal - November/December 2017 - 37
ABA Banking Journal - November/December 2017 - Payments
ABA Banking Journal - November/December 2017 - 39
ABA Banking Journal - November/December 2017 - Small Business Lending
ABA Banking Journal - November/December 2017 - 41
ABA Banking Journal - November/December 2017 - Human Resources
ABA Banking Journal - November/December 2017 - 43
ABA Banking Journal - November/December 2017 - 44
ABA Banking Journal - November/December 2017 - ABA Compliance Center Inbox
ABA Banking Journal - November/December 2017 - From the States
ABA Banking Journal - November/December 2017 - 47
ABA Banking Journal - November/December 2017 - Corporate Social Responsibility
ABA Banking Journal - November/December 2017 - Index of Advertisers
ABA Banking Journal - November/December 2017 - From the Vault
ABA Banking Journal - November/December 2017 - cover3
ABA Banking Journal - November/December 2017 - cover4
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