ABA Banking Journal - February 2013 - (Page 1)

February 2013 | ababj.com InFormIng bankers For more than 100 years 28 “Community banks like ours can change lives. If we do that really well, then we’ll do well” — Ken Burgess, FirstCapital Bank of Texas Contents special focus Community Banking 28 | COVER STORY High-energy banker—a tale of four cities Crunch into one of his home-grown jalapenos and let Ken Burgess tell you why Washington’s got to show community banks more respect. The ABA Community Bankers Council chair wants a better deal from D.C. 16 | “I’m not just a banker anymore” Community bank CEOs describe how they wear more hats than ever. How five bank leaders are adapting to new demands on their time. 34 | What’s in it for the customer? Four tech trends will mark 2013: Mobility, Synchronization, Self-Service, and Collaboration. Common to each? A focus on the customer. 40 | Wealth management goes holistic More banks are turning to financial planning as a way to build closer relationships with customers. Read why some charge for the service and some don’t. February 2013 | ABA BANKING JOURNAL |1 http://www.ababj.com

Table of Contents for the Digital Edition of ABA Banking Journal - February 2013

ABA Banking Journal - February 2013
Contents
Chairman’s View
Editor’s Column
The Economy
Bank Notes
Picture This
“I’m not just a banker anymore”
Pass the Aspirin
Tech Topics
High-energy banker—a tale of four cities
What’s in it for the customer?
Wealth management goes holistic
Compliance Inbox
ABA At Your Service
Legal Issues
First Person

ABA Banking Journal - February 2013

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