ABA Banking Journal - June 2014 - (Page 10)
"WE GIVE OF OURSELVES IN THE COMMUNITIES WE meaningful part of their communities."
In fact, many employees find that their productivity
serve," is one of six core values that make up the "Webster Way"
at $21 billion-assets Webster Bank, Waterbury, Conn. One way increases on their mentoring days. "The dates that I menWebster is fulfilling that value is through its 12-year-old mentor- tor are some of my most productive afternoons. I feel
ing program, which boasts over 100 employee volunteers, 83 of whom have mentored for at least a year.
"Our bankers are interested in it, they get to
spend time with young people, and they make a
difference in one another's lives along the way," says
James Smith, chairman and CEO of Webster. "This is
in our DNA. It is part of who we are."
The program asks volunteers to commit to at least
a year of one-hour, once-a-week mentoring sessions.
The program is school-based, so mentoring occurs
during the workday, and volunteers are required
to get permission from their superiors to participate. Management is usually more than happy
to accommodate. "Our managers and supervisors
understand that those involved in the mentoring
program are going to need the time to be with
The positive feedback between mentor and mentee works
its way back into Webster's culture and boosts productivity.
their mentees," says Smith. "We need to be able
to give Webster bankers the time they need to be a
ABA BANKING JOURNAL
Webster Bank's mentoring program
is an investment in its community
Table of Contents for the Digital Edition of ABA Banking Journal - June 2014
Affordable housing pioneer
Pass the Aspirin
Lines of defense
Top performing community banks
Around the ABA
ABA Banking Journal - June 2014