BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - 12

FEATURE
BY LISA MARTIN, PCC

THREE
WAYS

I

TO BECOME A
TRUSTED LEADER

n fall 2016, I decided to
participate in Mudderella
with a group of friends. It's a
5K obstacle course that raises
money to fight breast cancer.
I'll be honest; I'm not athletic
at all - 5K isn't super long, no,
but it's still 3.1 miles of mud,
waist-high water, ropes and
walls. I was terrified.

What got me through the whole
experience was trust - specifically
trust in myself, trust in each friend
and trust in the overall team.

The importance of trust
Trust is common to every person,
relationship, team, family, organization
and civilization. If trust is removed,
it has the power to destroy the most
successful business, the most impactful
leadership and the deepest love.
Workplaces with engaged,
productive and innovative employees
are founded on trust. In a study

12

NEWS MAGAZINE | BSIA NEWS | SUMMER 2019

across 9,800 employees globally,
EY discovered that individuals
believe high trust levels in their
organizations would positively impact
their happiness, quality of work
and commitment.
But trust is often very absent in the
workplace and in leadership context -
in fact, only 49 per cent of full-time
workers in the EY study responded
that they had "a great deal of trust"
in those working above and alongside
them. And, with the exception of
Japan, almost no first-world country
has even 50 per cent trust in their
CEOs, according to the most recent
Edelman Trust Barometer. It's not a
rosy picture.
But if trust is important and it is
absent in workplaces, this begs the
question: as leaders, how do we
become more trustworthy? In a word:
consistency. Be consistent in your
relationships with yourself and others.
So, here are three steps (and related
actions) you can take to build trust.

1

Begin with self-trust
Have you ever made a commitment
to yourself and not followed through
on it? Of course you have. New
Year's resolutions are the very
essence of this for many reasons -
as well as goals that you set but
never followed through on for your
business, health or finances. We've
all done it.
Now, imagine if that was a promise
you made to someone else. Would
you have tried harder to do what you
said you were going to do?
The common answer when thinking
about following through for others
is a resounding "yes." Breaking
your word with yourself results in
low self-trust. And if you can't trust
yourself, you'll have a hard time
trusting others and they, in return,
trusting you.
You improve self-trust by listening
to your inner wisdom or intuition,
following through with consistent and
purposeful action, paying attention

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BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019

Table of Contents for the Digital Edition of BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019

Chair’s Message
President’s Message: Last Word
Three Ways to Become a Trusted Leader
Family Matters: Succession Planning for a Family-Owned Business
Recruitment, Hiring and Retention
BSIA News
Orion Awards, Finalists and Winners
Member News
BSIA Education and Events
Index to Advertisers
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - Intro
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - bellyband1
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - bellyband2
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - cover1
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - cover2
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - 3
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - Chair’s Message
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - 5
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - BSIA News
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - Orion Awards, Finalists and Winners
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - 8
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - 9
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - Member News
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - BSIA Education and Events
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - Three Ways to Become a Trusted Leader
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - 13
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - Family Matters: Succession Planning for a Family-Owned Business
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - Recruitment, Hiring and Retention
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - 16
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - Index to Advertisers
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - 18
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - cover3
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - cover4
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - outsert1
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - outsert1
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - outsert3
BUILDING SUPPLY INDUSTRY ASSOCIATION - Summer 2019 - outsert4
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