BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - 6

BSIA NEWS

BOB SUTHERLAND: WHERE IS HE NOW?

B

ob Sutherland has taught
plumbing and electrical
seminars for the hardware
and building supply industry for
18 years, including at the BSIA.
He recognized a lack of customer
and clerk assistance in these two
important departments at store
level. That is the reason that he has
developed plumbing and electrical
display ends.

Each one consists of all the main
components that are in a house. They
are 84" high and come in widths of
36" (plumbing two boards), 42" or
48". The product is mounted on hard
rock maple so it stands out. The trim
colour can be selected.
In his spare time, Bob likes to
golf and head down south where
it is warm! For more information,
visit www.solutionstraining.ca. 

PIONEER HOME HARDWARE BUILDING
CENTRE RECEIVES TOP HONOUR FOR
PUBLIC RELATIONS

P

ioneer Home Hardware Building
Centre in Campbell River
received the 2018 Paul Straus
Public Relations Award at Home
Hardware's Annual Pre-Market
Conference on April 6 in Kitchener,
Ontario. The award was part of the
Home Hardware Proud of My Home
Awards, which acknowledged the top
Home stores in Canada.
Dealer-Owners Gary Thulin,
Allison Kilby, Theresa Handel and
Amber Spring are honoured to be
one of seven stores recognized in
the awards categories from nearly
1,100 stores across Canada.
"We are deeply honoured to
be acknowledged with the Proud
of My Home designation for the
Paul Straus Public Relations Award,"
said Allison Kilby, Dealer-Owner,
Pioneer Home Hardware Building
Centre. "This award would not have
been made possible without the hard
work and dedication of our staff and
local community."
Recipients of the Proud of My
Home Award must demonstrate
excellence in staff performance and
customer service; interior presentation,
including clear signage, tidiness

6

NEWS MAGAZINE | BSIA NEWS | FALL 2019

Pioneer Home Hardware Building Centre, Dealer-Owners, Theresa Handel, Gary Thulin and
Allison Kilby receive the Proud of My Home Award for Paul Straus Public Relations. Left
to right: Kevin Macnab, President and CEO, Home Hardware Stores Ltd.; Mike Richards,
Regional Sales and Operations Manager; Jeff Martin, Director, Retail Operations, Western
Canada; Dale MacPherson, Senior Director of National Operations; Theresa Handel,
Dealer-Owner; Gary Thulin, Dealer-Owner; Allison Kilby, Dealer-Owner.

and merchandise presentation and
displays; exterior presentation,
including cleanliness and attractive
window displays; staff training;
and participation in dealer network
initiatives. Dealer-Owners must
represent strong community support
and leadership in the local community.
"The Proud of My Home Award
recognizes Pioneer Home Hardware

Building Centre's commitment and
dedication in putting customers first,"
said Kevin Macnab, President and
CEO, Home Hardware Stores Ltd.
"On behalf of the Dealer-Owners of
close to 1,100 Home Hardware Stores
in communities across Canada, I
would like to congratulate Pioneer
Home Hardware Building Centre on
this achievement". 


http://www.solutionstraining.ca

BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019

Table of Contents for the Digital Edition of BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019

Chair’s Message
Board of Directors
BSIA News and Events
Building Supply Warehouse and Distribution Program Graduation
Orion Award Winners
The Five Step Approach to Boosting Business Growth
Top Mistakes to Avoid When Selling Your Business
Finance Corner: How Proactive Are You Around Employee Benefits?
President’s Message: Last Word
Index to Advertisers
BSIA Affinity Partner Program
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - Intro
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - bellyband1
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - bellyband2
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - cover1
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - cover2
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - 3
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - Chair’s Message
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - Board of Directors
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - BSIA News and Events
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - 7
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - 8
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - Building Supply Warehouse and Distribution Program Graduation
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - Orion Award Winners
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - 11
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - 12
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - The Five Step Approach to Boosting Business Growth
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - 14
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - Top Mistakes to Avoid When Selling Your Business
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - Finance Corner: How Proactive Are You Around Employee Benefits?
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - Index to Advertisers
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - BSIA Affinity Partner Program
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - cover3
BUILDING SUPPLY INDUSTRY ASSOCIATION - Fall 2019 - cover4
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