BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - 16

POOR CONSTRUCTION
PRACTICES AND
FLOOR COVERING
PRODUCTS DON'T MIX
s a manufacturer of commercial flooring products, how do you
ensure your product is properly installed and your precious
brand is protected through the chaos of construction? How
do you ensure your carefully written installation guidelines are read
and followed? Do you employ tech reps to monitor the installation?
Do you write your specs in bold and caps? Or do you just throw up
your hands, hope for the best and include the cost of anticipated
claims in your pricing?
Considering the time, energy, dollars and resources that are invested
into producing flooring products, it seems strange that as an industry,
we fall so often and so hard at the last fence site preparation and product
installation.

WHAT'S THE PROBLEM?
Because flooring is one of the last significant trades on site, it faces
some unique challenges. By the time the floor contractor arrives on
site, the budget is long spent, deadlines and penalty clauses are looming
and to compound the scheduling issue, all other trades are booked
off the job to accommodate the floor installation.
At this late stage, reasons for delaying are not what the general contractor wants to hear. Conversations about acclimation,
moisture testing, heat and indoor environmental conditions either
don't take place or end in 'just get the job done'.

WHAT'S THE SOLUTION?
The NFCA Quality Assurance Program (QAP) was created to
address these issues so that if early installation of the floor coverings
16

JUNE/JULY 2017 BCFCA NEWS

was chosen over ensuring a product warranty, the entire construction
team would know about it and make the choice together.
QAP ensures:
* An independent voice for product installation guidelines on site.
* A level bidding field and experienced floor contracting firm is on
the job.
* Trade or Product Qualified installers are on site.
* The construction team (and owner) will be alerted if site conditions don't meet manufacturers installation guidelines prior to
installation.
* A reduction in claims because the product won't be wrongly blamed
for poor performance.
Without the Quality Assurance Program, nothing will change the
General Contractor's understandable motivation to install the flooring
early to meet deadline.

AN EXAMPLE OF QAP MAKING A DIFFERENCE
QAP was specified on the renovation of a commercial retail space,
A 30 year old building, slab on grade sub-floor, requiring 20,000
square feet of new flooring.
Prior to the floor installation start date the owner's representative
phoned me to ask, "does NFCA really need my General Contractor
to take twenty two moisture tests on a thirty year-old slab?". My
response... "do you want the manufacturers' warranty?". The owner
replied 'of course'. I said, "Then the manufacturers requires ASTM
F-1869 testing be performed to prove the slab is dry prior to installation
if warranty requirements are to be met".
www.bcfca.com


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Table of Contents for the Digital Edition of BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017

Chairperson’s Message
Board of Directors
Calendar of Events
Education Opportunities
BSIA Affinity Partner Program
Index to Advertisers
President’s Message: Last Word
BSIA Events
BSIA News
Cliff Reynolds, Road Warrior
Member News
Norkse New Tools
ORION Awards
BCFCA Events
President’s Message
Expert Series: Floor Carpet Cleaning
BCFCA Board Members and New Profiles
In Memory of Jack Harrison
BCFCA News - New Members
Education
NFCA Board of Directors
Poor construction practices and floor covering products don’t mix
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - Intro
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - bellyband1
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - bellyband2
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - cover1
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - cover2
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - 3
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - 4
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - 5
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - 6
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - Chairperson’s Message
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - Board of Directors
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - BSIA Events
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - Member News
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - President’s Message
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - Expert Series: Floor Carpet Cleaning
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - In Memory of Jack Harrison
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - BCFCA News - New Members
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - NFCA Board of Directors
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - Poor construction practices and floor covering products don’t mix
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - 17
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - 18
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - BSIA News
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - Cliff Reynolds, Road Warrior
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - Norkse New Tools
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - ORION Awards
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - 23
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - 24
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - Index to Advertisers
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - President’s Message: Last Word
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - cover3
BUILDING SUPPLY INDUSTRY ASSOCIATION- June/July 2017 - cover4
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