BUILDING SUPPLY INDUSTRY ASSOCIATION - November/December 2018 - 20

MEMBER PROFILE

FALCON EQUIPMENT

F

alcon Equipment is
committed to providing
customers with the best
after-sale service. To reduce
customer down time, the
company has a preventative
crane service maintenance
and inspection program
designed to help crane truck
operators, owner operators
and fleet managers increase
operational efficiencies and
decrease ownership costs
due to preventable (and
costly) repairs.
The preventative maintenance
program complies with WorkSafe
B.C. regulations and adheres
to OEM-recommended service
guidelines for monthly, quarterly
and annual service intervals. Falcon
Equipment doesn't just provide a
decal; the company provides peace of
mind that your equipment is going to
be safe and perform.
Monthly crane service preventative
maintenance and inspection includes:
* 14-point visual inspection.
* Complete crane greasing.
* 12-point operational inspection.
* Inspection of boom slide pads.
Quarterly crane service preventative
maintenance and inspection includes:
* 17-point visual inspection.
* Complete crane greasing.
* Check of auto-greasing system.
* 17-point operational inspection.
* Seven-point boom inspection.
* Inspection of accessories.
* Tighten all hydraulic connections.
* Four-point electrical inspection.
Annual crane service preventative
maintenance and inspection includes:
* 17-point visual inspection.
* Crane washing.
* Complete crane greasing.
* 17-point operational inspection.
* Seven-point boom inspection.
* Inspection of accessories.

20

* Six-point chassis inspection.
* Hydraulic system inspection.
* Non-destructive testing.
Part of Falcon Equipment's
commitment to strengthening the
service department has included
hiring more red seal mechanics and
acquiring additional shop space in
Surrey, B.C. to better cater to service
customers. Falcon is also the only
service shop in the Lower Mainland
to have a night shift from Monday
to Thursday, operating until 2 a.m.,
which gives it the ability to service
more customers during the hours that
work best for them.
Along with hiring more qualified
people, the company also wants
to ensure that current technicians
continue to learn and expand their
skills. Falcon Equipment sends all
of its technicians to a four-level
hydraulic program, which covers
utility truck standards and hydraulic
theory. Having such a large product
range means that these technicians

NEWS MAGAZINE | BSIA NEWS | NOVEMBER/DECEMBER 2018

need to be knowledgeable of a
variety of manufacturer's control
systems, engines, hydraulics and
more. To ensure the ability service
your piece of equipment, Falcon
Equipment sends several techs to its
manufacturers' headquarters to be
trained in each specific product.
Over the past few months, Falcon
has gone through some departmental
changes. The company is excited to
welcome Howard Hartin back into
the service department. Howard has
played a key role in Falcon's success
as a contributing owner. He will bring
his extensive mechanical background
and strong work ethic to the service
department. As well, Ferlin Fransz has
been promoted from shop foreperson
to assistant service manager, taking
on a greater responsibility.
Falcon Equipment welcomes all
BSIA customers to stop by and say
"hi" to either Howard or Ferlin. If you
mention that you are from the BSIA,
you'll receive a free Falcon hat. 



Table of Contents for the Digital Edition of BUILDING SUPPLY INDUSTRY ASSOCIATION - November/December 2018

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