PCOC - Spring 2020 - 19

9

TRACK PERFORMANCE

You've carefully prepared for a
conversion, tested the new technology
in a pilot program and clearly communicated the changes to your employees
and customers. Once you press "Go,"
you can just sit back and enjoy...right?
Not quite. Your job isn't finished yet.
"You have to track your tasks and
performance tightly," says Barrows.
"Monitor it closely, don't just think it's
getting done." This data will help you
understand your progress and whether
or not the technology is successful.

10

little less painful. Above all else, it's
critical to focus on the execution of
the conversion - not just the technology itself.
"Success is 10 percent idea, 90 percent execution," says Barrows. "You
can have the best idea in the world,
but if you're not executing effectively,
consistently and in a focused way, it is
bound to fail."
Last but not least, let your team
know which direction your business is

headed - and that should always be
forward. "You must clearly communicate to all that the change is permanent
and you're committed to moving forward," says Brayton. "We're not going
to be stagnant, and we're not going to
go backwards. We're not going back
to the way it was before. We are moving forward."
Reprinted with the permission of the
National Pest Management Association.

INVEST IN TRAINING

Obviously, employees will need
to receive training on any new technology - and Barrows says consistency
is key. "Don't roll it out differently with
different people," he emphasizes.
"Everybody should be doing it the
same. For example, entering a sales
lead. If you're going to run everything
off a new program, and everyone is
entering the data in the system differently, when you go to run your
monthly reports, you can't really understand what your business is doing.
Consistency is key when people start
to change their operating system."
Long after the new technology has
rolled out, employees should continue
to receive training on how to most effectively use it. "You want to invest in ongoing training to maximize the investment
in the new technology," says Brayton.
"Depending on the technology or the
software company, a lot of them have
ongoing training programs. Once or
twice a year they have a conference
and explain how to use all the features
of the software."
Brayton says pest management leaders should take advantage of these
training opportunities. "Spend the
money, show them that you're committed to the tech and you're committed
to them and it's important," he adds.
"That will help you get the most out of
that investment."

The most innovative
technology for
pest control

KEEP MOVING FORWARD
If your company has a technology conversion on the horizon, these
10  tips should make the process a
994844_Pest.indd 1

One platform for managing
your termite business.

Our software
supports California
Branch 2 and Branch
3 in one platform.

Enables you to build
and manage your
WDO CA inspection
report and
work authorizations.

Administer California
Structural Pest
Board required
reporting and
documentation with
a simplified process.

One platform powering the business of pest control.

pestroutes.com * (972) 914-2611
SPRING 2020 | THE VOICE 
31/01/20 19
12:41 AM


http://pestroutes.com http://www.pestroutes.com

PCOC - Spring 2020

Table of Contents for the Digital Edition of PCOC - Spring 2020

President’s Message
EVP Message
The Benefits of Being a PCOC Member
Details About the Future of Pest Control Expo
Surviving a Technology Conversion: 10 Tech Upgrade Tips for Smooth Sailing
Pesticide Research Must Stay Transparent and Independent
New Technology to Control Pests with Precision-Guided Genetics
NPMA Federal Update
Insurance
State Capitol Report
Marketing
Firm Profile
Index to Advertisers
PCOC - Spring 2020 - Intro
PCOC - Spring 2020 - cover1
PCOC - Spring 2020 - cover2
PCOC - Spring 2020 - 3
PCOC - Spring 2020 - 4
PCOC - Spring 2020 - 5
PCOC - Spring 2020 - 6
PCOC - Spring 2020 - President’s Message
PCOC - Spring 2020 - 8
PCOC - Spring 2020 - EVP Message
PCOC - Spring 2020 - The Benefits of Being a PCOC Member
PCOC - Spring 2020 - 11
PCOC - Spring 2020 - Details About the Future of Pest Control Expo
PCOC - Spring 2020 - 13
PCOC - Spring 2020 - Surviving a Technology Conversion: 10 Tech Upgrade Tips for Smooth Sailing
PCOC - Spring 2020 - 15
PCOC - Spring 2020 - 16
PCOC - Spring 2020 - 17
PCOC - Spring 2020 - 18
PCOC - Spring 2020 - 19
PCOC - Spring 2020 - Pesticide Research Must Stay Transparent and Independent
PCOC - Spring 2020 - 21
PCOC - Spring 2020 - 22
PCOC - Spring 2020 - 23
PCOC - Spring 2020 - New Technology to Control Pests with Precision-Guided Genetics
PCOC - Spring 2020 - 25
PCOC - Spring 2020 - NPMA Federal Update
PCOC - Spring 2020 - 27
PCOC - Spring 2020 - Insurance
PCOC - Spring 2020 - 29
PCOC - Spring 2020 - 30
PCOC - Spring 2020 - 31
PCOC - Spring 2020 - State Capitol Report
PCOC - Spring 2020 - 33
PCOC - Spring 2020 - 34
PCOC - Spring 2020 - 35
PCOC - Spring 2020 - 36
PCOC - Spring 2020 - Marketing
PCOC - Spring 2020 - 38
PCOC - Spring 2020 - 39
PCOC - Spring 2020 - 40
PCOC - Spring 2020 - Firm Profile
PCOC - Spring 2020 - Index to Advertisers
PCOC - Spring 2020 - cover3
PCOC - Spring 2020 - cover4
PCOC - Spring 2020 - outsert1
PCOC - Spring 2020 - outsert2
PCOC - Spring 2020 - outsert3
PCOC - Spring 2020 - outsert4
https://www.nxtbook.com/naylor/CPCQ/CPCQ0120
https://www.nxtbook.com/naylor/CPCQ/CPCQ0419
https://www.nxtbook.com/naylor/CPCQ/CPCQ0319
https://www.nxtbook.com/naylor/CPCQ/CPCQ0219
https://www.nxtbook.com/naylor/CPCQ/CPCQ0119
https://www.nxtbook.com/naylor/CPCQ/CPCQ0418
https://www.nxtbook.com/naylor/CPCQ/CPCQ0318
https://www.nxtbook.com/naylor/CPCQ/CPCQ0218
https://www.nxtbook.com/naylor/CPCQ/CPCQ0118
https://www.nxtbook.com/naylor/CPCQ/CPCQ0417
https://www.nxtbook.com/naylor/CPCQ/CPCQ0317
https://www.nxtbook.com/naylor/CPCQ/CPCQ0217
https://www.nxtbook.com/naylor/CPCQ/CPCQ0117
https://www.nxtbook.com/naylor/CPCQ/CPCQ0416
https://www.nxtbook.com/naylor/CPCQ/CPCQ0316
https://www.nxtbook.com/naylor/CPCQ/CPCQ0216
https://www.nxtbook.com/naylor/CPCQ/CPCQ0116
https://www.nxtbook.com/naylor/CPCQ/CPCQ0415
https://www.nxtbook.com/naylor/CPCQ/CPCQ0315
https://www.nxtbook.com/naylor/CPCQ/CPCQ0215
https://www.nxtbook.com/naylor/CPCQ/CPCQ0115
https://www.nxtbookmedia.com