Canada's Go Solar Guide and Directory - 2020 - 8

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launch of the new organization website
for updates regarding the consumer
protection program.

CHOOSING A CONTRACTOR
Choosing a contractor can be the most
difficult decision in the process of going
solar. Luckily, CanSIA makes the process
a bit easier for you with our Member
Directory (cansia.ca/gosolar).
When looking for an installer, it is important
to check if the company has experience in
dealing with local utilities and understands
provincial program rules. You will need to
ensure that all applications and permits will
be properly dealt with before you start an
installation. If they are not a solar specialist, ask
them about their experience in successfully
completing solar projects - from permits to
final connection.
Always check references for the installer
company you work with by speaking with
former customers or researching for online
reviews. Web reviews and recommendations
can also be a great way to find the right
contractor for you, but keep in mind that there
can often be two very different stories for any
negative reviews.
You should also ensure that any
subcontractors the installer plans to use have
the proper qualifications and the insurance
needed to properly complete the work.
Remember, work may need to be inspected
for electrical or building safety, so it needs
to be done right. Ask if their employees
or contractors have specialized solar
certifications, such as those issued by the
North American Board of Certified Energy
Practitioners (NABCEP).
Like any big purchase, be sure to get
multiple quotes and don't hesitate to ask any
8 | www.cansia.ca

questions about experience, components and
work plans.
What if something goes wrong?
CanSIA members are dedicated to
providing quality products and customer
service, and endeavour to ensure their
customers are satisfied. If your solar system is
not working as expected, there are installation
issues or other problems, the first step is
to call back your installer and try to work
with them to resolve the issue. This is why
it is important to take the time to select a
reputable and experienced contractor from
the beginning. Look at the remedies available
to you under your contract or warranty if
you are not satisfied with the contractor's
response.
Upon joining, each new CanSIA member
must abide by our Solar Business Code of
Conduct, which is why we highly recommend
seeking out a CanSIA member company. This
means you will have someone to turn to if
there are any issues with your installation that
cannot be resolved through your contractor.
You can find a list of our members at
cansia.ca/gosolar. If something goes wrong in
the process and you believe a company has
violated the Solar Business Code of Conduct,
you can take advantage of our complaint
resolution and disciplinary process.
As mentioned earlier in this guide, as of July
1, 2020, CanSIA will be amalgamating with
the Canadian Wind Energy Association to
form a new multi-technology association that
encompasses solar energy, wind energy and
energy storage. Please keep an eye out for the

FINAL CHECKLIST AND QUESTIONS
TO ASK
*	Have you secured a net metering agreement
with your local or provincial utility and
received permission to proceed?
*	Have you checked provincial electricity rates
and understand the rules for banking credits?
*	Have you checked references and
qualifications for the contractor you
have chosen?
*	How long has your contractor been in
business? Will they be around if something
needs fixing in the future?
*	Do you have a copy of warranty materials?
*	Have you checked your roof condition and
are you satisfied that it will hold up for the
next 20 years?
*	Are there any structural or electrical
conditions you need to address before
proceeding with installation?
*	Have you and your installer assessed and
addressed any potential shading issues,
now or in the future, that may affect power
production?
*	Have you and/or your contractor calculated
average annual power output in kilowatthours for your system? This will give you a
sense of how large your electricity bill savings
will be.
*	Is your system sized appropriately for
your average annual consumption level?
Remember, in most jurisdictions you will not
be able to hold on to credits for more than
12 months so oversized systems are
not economic.
*	Have you factored in any financing costs
(including leasing costs) in calculating your
system costs and savings?
*	Who will take care of any necessary building
or electrical inspections?
*	Who will apply for provincial incentives
(if available) and what are the rules for
accessing these?
*	Do you need to inform your insurance
company about this new addition to
your home?
GLOSSARY OF TERMS
*	
DC: electricity with a constant positive
polarity, the same type of power produced
by a common household battery.
*	
AC: electricity with an alternating polarity, the most
commonly used type of power in our homes.


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Canada's Go Solar Guide and Directory - 2020

Table of Contents for the Digital Edition of Canada's Go Solar Guide and Directory - 2020

2020 Industry Leaders
Go Solar Guide
About Cansia
Introduction
How Does Solar Work?
Solar Photovoltaics
Solar Thermal
Solar Plus Storage
Determining Your Solar Potential
Net Metering
Investing in Sunshine
Lease to Own
Power Purchase Agreements
Community Generation
Pricing It Out
Choosing a Contractor
What if Something Goes Wrong?
Final Checklist and Questions to Ask
Glossary of Terms
Disclaimer
Cansia Member Directory
Index to Advertisers
Canada's Go Solar Guide and Directory - 2020 - Intro
Canada's Go Solar Guide and Directory - 2020 - cover1
Canada's Go Solar Guide and Directory - 2020 - cover2
Canada's Go Solar Guide and Directory - 2020 - 3
Canada's Go Solar Guide and Directory - 2020 - 2020 Industry Leaders
Canada's Go Solar Guide and Directory - 2020 - Introduction
Canada's Go Solar Guide and Directory - 2020 - Determining Your Solar Potential
Canada's Go Solar Guide and Directory - 2020 - Pricing It Out
Canada's Go Solar Guide and Directory - 2020 - Glossary of Terms
Canada's Go Solar Guide and Directory - 2020 - Disclaimer
Canada's Go Solar Guide and Directory - 2020 - Cansia Member Directory
Canada's Go Solar Guide and Directory - 2020 - 11
Canada's Go Solar Guide and Directory - 2020 - 12
Canada's Go Solar Guide and Directory - 2020 - 13
Canada's Go Solar Guide and Directory - 2020 - Index to Advertisers
Canada's Go Solar Guide and Directory - 2020 - cover3
Canada's Go Solar Guide and Directory - 2020 - cover4
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