The MHEDA Journal - First Quarter, 2018 - 13

FROM THE DESK OF
GENERATIONS

LIZ RICHARDS

LIZ RICHARDS
CEO
MHEDA
@MHEDAOffice

The Voice of the Next Generation

W

e are thrilled to have hired Katie
Richards, our first Business
Development Representative
(BDR) here at MHEDA who happens to
be a mere 23 years old. The combined
tenure of the current MHEDA team is
over 150 years with four of us well past
the 20 year mark. Bringing a young
person into our office is so refreshing
for us and the timing couldn't be better.
We are in the process of converting to a
new association management software
program (and everyone knows how
much fun that can be!), transitioning
to a new LMS platform, in the midst of
planning the 2018 convention in Miami
(mark your calendar for May 5-9) and
about to launch our long-awaited
Certified Technician Program. Having
a fresh set of eyes on these projects is
already paying off.
Katie's official start date was on
November 1 and her first experience
with MHEDA was helping us host our
inaugural Women in Industry conference (WII). The conference was an
enormous success with 90 attendees,
outstanding speakers, member panel
presentations, workshops and networking galore. MHEDA's first foray
into the WII initiative started slowly,
by design. We didn't want to host a
conference right out of the gate without
first developing a mission and purpose
for the program. We started with the
formation of a MHEDA-NET group of
women, hosted three WII breakfasts at
the past three conventions, and created
five more WII MHEDA-NET groups. We
are also in the early stages of developing
a mentoring program.

Having Katie start the first day of
her career at the MHEDA conference
was a perfect introduction into the
association. The members could not
have been more welcoming and with
so many young women entering the
industry, she was immediately surrounded by many peers. MHEDA's
cornerstone is education. For Katie
to witness such a successful conference first-hand and hear the feedback
from the members who attended,
underscored the very foundation of
the association and demonstrated the
importance of why MHEDA exists.
Her first day in the "office" was on
November 6. Kathy Cotter, MHEDA's
membership manager and Katie's
immediate supervisor, did an outstanding job outlining an onboarding
process utilizing some great advice
from Andy McNulty, who happens
to be a speaker on MHEDA's 2018
Convention program. During Andy's
convention workshop, he will talk
about how to structure a successful onboarding program and why
it's vitally important to do so. We
start every Monday at MHEDA with
a staff meeting and it was a perfect
opportunity to explain our respective

My advice to anyone
who is bringing on next
generation hires, involve
them in every facet of the
organization, encourage
them to question "why."

job functions and discuss our myriad
projects.
At the end of the day, I asked Katie
what she thought of her first "office"
day and what she said both surprised
and delighted me. Katie's first job was
with a high-tech internet firm and she
worked with 900 other sales people.
She said "I had no voice when I worked
there. I was trained to perform a specific
way, not to deviate and not to ask questions. Here at MHEDA, you care about
my opinion. You solicit my opinion and
I feel like it really matters." Wow! For
those of you who know us here, we
wouldn't have it any other way. We
rely on each other to challenge and collectively produce every single thing we
do. All ideas are considered and brainstorming how to do things differently is
what keeps us vibrant and improving.
Between now and the convention,
Katie will be learning "all things MHEDA"
and will hit the road soon afterward to
visit with you. Her primary purpose will
be to uncover the challenges facing each
member and align MHEDA programming
to meet the objectives of you and your
associates. We know you'll enjoy getting
to know her.
My advice to anyone who is bringing on next generation hires, involve
them in every facet of the organization,
encourage them to question "why,"
listen closely to their ideas, coach them
and then learn from them!
As always, I'd love to hear from you.
Feel free to email lrichards@mheda.
org, tweet me @MHEDAOffice or call
me, 847-680-3500. Here's to a great
2018!
The MHEDA Journal | First Quar ter 2 018

13



Table of Contents for the Digital Edition of The MHEDA Journal - First Quarter, 2018

Chairman’s Perspective
From the Desk of Liz Richards
Editor’s Note
MEET MHEDA’S 2018 BOARD OF DIRECTORS AND MBOA
MHEDA’S 2018 MATERIAL HANDLING BUSINESS TRENDS
Ask A MHEDA-NET Group
MHEDA Calendar
MHEDA MEMBER PROFILE
@WORK
WOMEN IN INDUSTRY
DISTRIBUTOR FORECAST
SUPPLIER FORECAST
MHI FORECAST
ITA FORECAST
CEMA FORECAST
ITR ECONOMICS FORECAST
2018 MHEDA CONVENTION SCHEDULE
THE RULE OF 72
New Members
Spotlight on Association News
MHEDA Milestones
Index to Advertisers by Product Category
Index of Advertisers by Alphabetical
The Last Word
The MHEDA Journal - First Quarter, 2018 - Intro
The MHEDA Journal - First Quarter, 2018 - cover1
The MHEDA Journal - First Quarter, 2018 - cover2
The MHEDA Journal - First Quarter, 2018 - 3
The MHEDA Journal - First Quarter, 2018 - 4
The MHEDA Journal - First Quarter, 2018 - 5
The MHEDA Journal - First Quarter, 2018 - 6
The MHEDA Journal - First Quarter, 2018 - 7
The MHEDA Journal - First Quarter, 2018 - 8
The MHEDA Journal - First Quarter, 2018 - 9
The MHEDA Journal - First Quarter, 2018 - 10
The MHEDA Journal - First Quarter, 2018 - Chairman’s Perspective
The MHEDA Journal - First Quarter, 2018 - 12
The MHEDA Journal - First Quarter, 2018 - From the Desk of Liz Richards
The MHEDA Journal - First Quarter, 2018 - 14
The MHEDA Journal - First Quarter, 2018 - Editor’s Note
The MHEDA Journal - First Quarter, 2018 - 16
The MHEDA Journal - First Quarter, 2018 - MEET MHEDA’S 2018 BOARD OF DIRECTORS AND MBOA
The MHEDA Journal - First Quarter, 2018 - 18
The MHEDA Journal - First Quarter, 2018 - 19
The MHEDA Journal - First Quarter, 2018 - 20
The MHEDA Journal - First Quarter, 2018 - 21
The MHEDA Journal - First Quarter, 2018 - 22
The MHEDA Journal - First Quarter, 2018 - 23
The MHEDA Journal - First Quarter, 2018 - 24
The MHEDA Journal - First Quarter, 2018 - 25
The MHEDA Journal - First Quarter, 2018 - MHEDA’S 2018 MATERIAL HANDLING BUSINESS TRENDS
The MHEDA Journal - First Quarter, 2018 - 27
The MHEDA Journal - First Quarter, 2018 - 28
The MHEDA Journal - First Quarter, 2018 - Ask A MHEDA-NET Group
The MHEDA Journal - First Quarter, 2018 - 30
The MHEDA Journal - First Quarter, 2018 - 31
The MHEDA Journal - First Quarter, 2018 - 32
The MHEDA Journal - First Quarter, 2018 - 33
The MHEDA Journal - First Quarter, 2018 - MHEDA Calendar
The MHEDA Journal - First Quarter, 2018 - 35
The MHEDA Journal - First Quarter, 2018 - MHEDA MEMBER PROFILE
The MHEDA Journal - First Quarter, 2018 - 37
The MHEDA Journal - First Quarter, 2018 - 38
The MHEDA Journal - First Quarter, 2018 - 39
The MHEDA Journal - First Quarter, 2018 - 40
The MHEDA Journal - First Quarter, 2018 - @WORK
The MHEDA Journal - First Quarter, 2018 - 42
The MHEDA Journal - First Quarter, 2018 - WOMEN IN INDUSTRY
The MHEDA Journal - First Quarter, 2018 - DISTRIBUTOR FORECAST
The MHEDA Journal - First Quarter, 2018 - 45
The MHEDA Journal - First Quarter, 2018 - 46
The MHEDA Journal - First Quarter, 2018 - 47
The MHEDA Journal - First Quarter, 2018 - 48
The MHEDA Journal - First Quarter, 2018 - 49
The MHEDA Journal - First Quarter, 2018 - 50
The MHEDA Journal - First Quarter, 2018 - 51
The MHEDA Journal - First Quarter, 2018 - 52
The MHEDA Journal - First Quarter, 2018 - 53
The MHEDA Journal - First Quarter, 2018 - SUPPLIER FORECAST
The MHEDA Journal - First Quarter, 2018 - 55
The MHEDA Journal - First Quarter, 2018 - 56
The MHEDA Journal - First Quarter, 2018 - 57
The MHEDA Journal - First Quarter, 2018 - 58
The MHEDA Journal - First Quarter, 2018 - 59
The MHEDA Journal - First Quarter, 2018 - 60
The MHEDA Journal - First Quarter, 2018 - 61
The MHEDA Journal - First Quarter, 2018 - 62
The MHEDA Journal - First Quarter, 2018 - 63
The MHEDA Journal - First Quarter, 2018 - 64
The MHEDA Journal - First Quarter, 2018 - MHI FORECAST
The MHEDA Journal - First Quarter, 2018 - 66
The MHEDA Journal - First Quarter, 2018 - 67
The MHEDA Journal - First Quarter, 2018 - ITA FORECAST
The MHEDA Journal - First Quarter, 2018 - 69
The MHEDA Journal - First Quarter, 2018 - 70
The MHEDA Journal - First Quarter, 2018 - 71
The MHEDA Journal - First Quarter, 2018 - 72
The MHEDA Journal - First Quarter, 2018 - CEMA FORECAST
The MHEDA Journal - First Quarter, 2018 - ITR ECONOMICS FORECAST
The MHEDA Journal - First Quarter, 2018 - 75
The MHEDA Journal - First Quarter, 2018 - 76
The MHEDA Journal - First Quarter, 2018 - 77
The MHEDA Journal - First Quarter, 2018 - 2018 MHEDA CONVENTION SCHEDULE
The MHEDA Journal - First Quarter, 2018 - 79
The MHEDA Journal - First Quarter, 2018 - THE RULE OF 72
The MHEDA Journal - First Quarter, 2018 - 81
The MHEDA Journal - First Quarter, 2018 - 82
The MHEDA Journal - First Quarter, 2018 - New Members
The MHEDA Journal - First Quarter, 2018 - Spotlight on Association News
The MHEDA Journal - First Quarter, 2018 - 85
The MHEDA Journal - First Quarter, 2018 - MHEDA Milestones
The MHEDA Journal - First Quarter, 2018 - 87
The MHEDA Journal - First Quarter, 2018 - Index to Advertisers by Product Category
The MHEDA Journal - First Quarter, 2018 - Index of Advertisers by Alphabetical
The MHEDA Journal - First Quarter, 2018 - The Last Word
The MHEDA Journal - First Quarter, 2018 - cover3
The MHEDA Journal - First Quarter, 2018 - cover4
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