The MHEDA Journal - Second Quarter, 2014 - (Page 33)

CONVENTION SAFET Y SPEAKER Creating a Best-In-Class Safety Program Achieving Global Safety Standards BY STEVE GUGLIELMO S pringer Equipment Company had an outstanding safety program. At least that's what President Ted Springer and Safety Director John Woodall believed. And they had a good reason to think that. The company had very few lost time incidents and its Experience Modification Rate (EMR) was .78, resulting in a substantial 22-percent discount on insurance premiums. But in 2011, when some of Springer's largest, international customers began using a third-party safety compliance service called ISNetworld, the company was surprised to hear that it would be required to almost completely revise its existing safety program. "We had been continuously improving for 22 years and striving to be at the forefront of safety," says Springer. "When we were met with the ISNetworld criteria, we were kind of rocked back in our chair. In essence, we had to completely start over." ISNetworld is a safety compliance service designed to connect clients with safe and reliable contractors. Customers, most of whom are Fortune 1000 companies, use ISNetworld to standardize contractor management across multiple sites and geographic regions to communicate requirements and expectations and exchange data with other internal systems. The goal of the program is lower incident rates and higher compliance numbers. "We had programs that we did training on but they were very core safety programs," says Woodall. "When we became a member of ISNetworld through the requests of our customers, we began to understand that the level they require from us and the complexity of the programs would require a change in thinking on our part." Ted Springer A New Program Because job sites for international companies may require as many as 40-50 contractors to be on site at once, these new standards were put in place to transfer risk away from the client and onto the contractor itself, in this case, Springer Equipment. And so Woodall, who was the company's Operations Manager before moving full-time to Safety Director, began researching the safety industry, using resources like the National Safety Council, Keller Online and the OSHA website. "From our standpoint, it made more sense to take somebody that was familiar with our industry and teach them about safety than it did to take a safety expert and train them about the material handling industry," says Woodall. After hundreds of hours of research, Woodall began putting together the John Woodall The MHEDA Journal | Second Quar ter 2 014 33

Table of Contents for the Digital Edition of The MHEDA Journal - Second Quarter, 2014

President’s Perspective
From the Desk of Liz Richards
Editor’s Note
Ask Your Board
MHEDA Member Profile
Howard Bernstein and MHEDA: 60 Years of Superhero Leadership
Get Aggressive and Start Thinking Big
Managing an Acquisition
Creating a Best-in-Class Safety Program
Exhibitor Product Guide
Floor Plan
MHEDA University Calendar
Inside, Outside or Upside Down
Six Secrets of Top Performers
Finding Your Path in (Or Out) of the Family Business
What is This Thing Called Employee Engagement?
‘Fleet Centricity’ and Finance Partners
New Members
Spotlight on Association News
MHEDA Milestones
Index of Advertisers by Product Category

The MHEDA Journal - Second Quarter, 2014