The MHEDA Journal - Third Quarter, 2015 - (Page 17)

ASK yOuR ExpERT ADVICE bOARD Q "Please share your best practices on recognizing your employees' company milestones; including years of services, birthdays, anniversaries, top sales, or highest customer service scores." Linda Brown, HR Manager, Southern Acquisitions, Farmers Branch, Texas Christina Merrick, Employee Service Manager, MH Equipment on behalf of Scott Hennie, President, Elite Supply Chain Solutions, Hudson, OH A At MH Equipment, we know that people are the essence of any great company and that it is our employees, working together, that establish us as a leader in our industry and set us apart from our competitors. We believe that each 5-year milestone in an employee's career is the perfect occasion to stop and reflect on their contributions, to say thank you and to invite them to select a gift from a personalized brochure that is mailed to their homes. The brochure includes a letter from our CEO, congratulating them on celebrating their service anniversary with MH Equipment, and features our Mission, Vision and Values on the inside cover of the brochure. New in 2015, we will begin honoring employee's one year service anniversaries with a standard award. Our annual Presidents' Table Leadership Award is an employee incentive program to motivate and reward outstanding employee job performance and the embodiment of the spirit of the Mission, Vision and Values of the Enterprise. There are sixteen seats at the Presidents' Table, where the winners and their guests are joined by our CEO during an all-expense paid trip to an exotic location. Employee's service anniversaries and birthdays (month and day, not year) are listed on our Intranet site. Employee accolades from customers and exceptional sales are recognized in our tri-annual Company newsletter. Sharon Cerny, VP of HR on behalf Jerry Weidmann, President Wisconsin Lift Truck Corp. Brookfield, WI A We do believe that our employees are our most valuable asset - and one way to acknowledge that value is through various recognition programs. Our practices include: * M ilestone Anniversary Award Program - every year we celebrate the milestone anniversaries of our employees who are reaching their 5, 10, 15, 20, 25, 30, 35, 40, 45 and even 50 years of service with our company! We have partnered with a local company that specializes in employee recognition and, through them, each employee is able to select a gift from a catalog that includes a wide The MHEDA Journal | Third Quar ter 2 015 17

Table of Contents for the Digital Edition of The MHEDA Journal - Third Quarter, 2015

President’s Perspective
From the Desk of Liz Richards
Editor’s Note
Ask Your Board
In Memory
MHEDA University Calendar
MHEDA Member Profile
@ Work
Industry Pulse
Happy Anniversary!
Best of the Best
Celebrating Material Handling Rock Stars
An Interactive Experience
The Trend Toward Automation
Automation and Labor
How to Talk to Someone Significantly Younger or Les Experienced Than You
Integrating Your Online Presence into a Mobile Market
The Other Competitive Advantage
Hack-Proof Your Company’s Social Media
MHEDA Convention Recap
Turning Sales into Profit
Ten Reasons Why You Can’t Fill Jobs
Sucesion Planning
New Members
Spotlight on Association News
MHEDA Milestones
Index to Advertisers by Product Category
The Last Word

The MHEDA Journal - Third Quarter, 2015