The MHEDA Journal - Third Quarter, 2015 - (Page 29)

@WORK Adam Wray Title: Regional Sales Manager Company: Nashville Wire Products Location: Nashville, TN Years on Job: 16 W hen I was 21 years old, I was working at a dead-end job in the warehouse of a local carpet company. I was making minimum wage and had no benefits. I was just looking for something a little better, so I called a friend of mine who was a plant supervisor at Nashville Wire and gave him my résumé. I had no idea then, that this job would ultimately become a career. This company is like a family and I can't imagine doing anything else. To say that I have been and continue to be blessed would be a dramatic understatement and does no justice to the word. I'm absolutely humbled with the opportunity to do what I do on a daily basis. 3) Evolving Technology 1) Moving Up When I first applied for a position at Nashville Wire, my friend noted that I had some unique computer skills and passed my résumé up the chain and into the sales office where I was offered a position in estimating. A year after that, I was offered a position in engineering and three years after that was named Traffic Manager. After five years in logistics, I was offered my current position of Regional Sales Manager. Since I've worked here, we've transitioned from fax, to email, to text messaging. We try to give our customers the path of least resistance. We still receive faxes and if a customer wants to send in a PO by carrier pigeon, we will take that too! I have a love/hate relationship with my iPhone. My wife would say I'm addicted to it but I'm a little OCD and can't stand for my inbox to be full. 4) Keeping up to Speed 2) Communication I have always considered myself a "people person," but sales really forces you to be accepting of others (and their issues) all the time. In our industry, a fraction of an inch can make or break a deal and a lack of communication can turn a potential profit into a loss in a heartbeat. When I am talking to customers, I always try to over-communicate, especially when it comes to measurements. I try to treat others the way I want to be treated. Having a positive attitude and not losing my cool in a stressful situation can make a huge difference. Industry methods are constantly changing and it's vital to stay up to speed with not only our products but also our competitors. From both a sales and marketing perspective, if you're slow to accept change and insist on doing things "the old way" then you're going to get passed by. The MHEDA Journal | Third Quar ter 2 015 29

Table of Contents for the Digital Edition of The MHEDA Journal - Third Quarter, 2015

President’s Perspective
From the Desk of Liz Richards
Editor’s Note
Ask Your Board
In Memory
MHEDA University Calendar
MHEDA Member Profile
@ Work
Industry Pulse
Happy Anniversary!
Best of the Best
Celebrating Material Handling Rock Stars
An Interactive Experience
The Trend Toward Automation
Automation and Labor
How to Talk to Someone Significantly Younger or Les Experienced Than You
Integrating Your Online Presence into a Mobile Market
The Other Competitive Advantage
Hack-Proof Your Company’s Social Media
MHEDA Convention Recap
Turning Sales into Profit
Ten Reasons Why You Can’t Fill Jobs
Sucesion Planning
New Members
Spotlight on Association News
MHEDA Milestones
Index to Advertisers by Product Category
The Last Word

The MHEDA Journal - Third Quarter, 2015