The MHEDA Journal - Third Quarter, 2016 - (Page 43)

INDuSTry MVp rECOgNITION MHEDA's MVP Program Turns Five How the Most Valuable Partner Program has impacted recipients BY STEVE GUGLIELMO F ive years ago, MHEDA announced an ambitious awards program called the "Most Valuable Partner" or MVP Program designed to recognize the top-performing distributors in the association. The goal of the program was for MHEDA distributors to be able to demonstrate to their partners, customers, employees and suppliers that they truly were among the best distributors in the material handling industry. Because the program sought to highlight the true "cream of the crop" among MHEDA, criteria for the award was and continues to be stringent. Distributors interested in receiving the award have to satisfy criteria in the following areas: * Industry Relations * Customer Relations * Peer-to-Peer Networking * Education * Best Practices In addition to those requirements, members must have a minimum of three employees enrolled in MHEDA communications and must provide a letter of recommendation from both a customer and a MHEDA Supplier. The vision statement for the program states that, "The vision of the Most Valuable Partner designation is to recognize those distributors who have achieved, through documented processes, performance excellence in customer service, supplier relationships, employee training and community involvement. These distributors deliver a superior customer service experience to the end user." The MHEDA Journal | Third Quar ter 2 016 43

Table of Contents for the Digital Edition of The MHEDA Journal - Third Quarter, 2016

Chairman’s Perspective
From the Desk of Liz Richards
Editor’s Note
MHEDA University Calendar
Ask Your Board
MHEDA Member Profile
Women @Work
Industry Pulse
Best of the Best
MHEDA Member's Populate Dealer Recognition Lists
MHEDA's MVP Program Turns Five
MHEDA MVP and MVS Award Recipients
Happy Anniversary!
Enhancing Safety in the Warehouse
A Look at Ergonomics in the Distribution Center
How to Keep Pallet Rack Safer
Is Your Warehouse Really Safe?
2016 Emerging Leaders Conference
Building and Protecting Your Personal Brand in an Online World
MHEDA Convention Recap
Forklift Dealership Management Conference
Memo to Material Handling Millenials
New Members
Spotlight on Association News
MHEDA Milestones
Index of Advertisers by Product Category
The Last Word

The MHEDA Journal - Third Quarter, 2016