The MHEDA Journal - Fourth Quarter, 2013 - (Page 23)

s p e c i a l t y 1 2 3 4 5 6 7 8 9 10 11 12 13 c o n v e y o r s Critical Impact Factors While the overall economic outlook is predicted for slow growth, certain industry segments will be experiencing high growth opportunities. For example, the Engineered Systems industry is poised for growth with much of this due to the increase of e-commerce and goods-to-person automation. There is a trend toward more local and regional distribution centers. Consumers are driving this because of demand for one day or same day delivery. Customers are seeking more real time tracking information and supply chain visibility. Members must be aware of and supportive of this trend. Manufacturers who can reduce lead time and deliver a quality product will have a competitive advantage and will emerge as the market leaders. In spite of high unemployment, skilled and talented employees are still difficult to recruit. The aging workforce is going to compound this problem. Members must be committed to the internal development of their people and also be prepared to modify their organizational culture when transitioning to a younger generation of employees. Retention of top performers is critical and steps must be in place to motivate and develop existing employees. There is a continued trend toward consolidation and factory owned distributors in the industrial truck marketplace. More consultants and third party management companies are working with end users on equipment acquisition, maintenance and fleet management. Customer demands and requirements for safety compliance and government regulations (building permits, life safety, contractor licensing) are becoming more complex, costly and often need to be customized for each end user. The distributor sales team must have the knowledge and skill set to educate and effectively communicate to the C level executive about emerging technologies and how specific solutions can improve ROI. SpiralVeyor® Logilift Logistics Spiral Elevator 30% lower investment "SpiralGrip" super grip spiral belt Continuous flow Compact footprint High throughput To build loyalty and trust, distributors must provide the customer with value-added services. This provides a way for distributors to serve as vendor partners and uncover additional opportunities. Members need to develop a strategy to utilize, implement and measure the benefits of web technologies, mobile apps, online marketing and social media as business development tools. phone (877) 800 1634 * email As owners anticipate the transition of their businesses, they must be prepared with a succession plan. The MHEDA 2 013 8:09 640590_Amba.indd 1 Journal | Fourth Quar ter 6/11/13 23 PM

Table of Contents for the Digital Edition of The MHEDA Journal - Fourth Quarter, 2013

President’s Perspective
From the Desk of Liz Richards
Ask Your Board
MHEDA Member Profile
At Work
Collaboratively Solving Any Issue
Field Service Technicians Go Mobile
Risk Management
Industry Legend Howard Bernstein Gives Back
Greening the Supply Chain through Systems Thinking and Collaboration
Getting to the Top
Want to Grow? Market!
A Totally Mental Makeover
New Members
Spotlight on Association News
MHEDA University
MHEDA Milestones
New Products
Index to Advertisers by Product Category

The MHEDA Journal - Fourth Quarter, 2013