The MHEDA Journal - Fourth Quarter, 2017 - 15

EDITOR'S
SKILLS GAP

NOTE

The Skills Gap

E

very year in the 4th Quarter Issue
of the magazine, MHEDA's Critical
Impact Factors for the next year
are published. This is an exciting
time for me, not because I'm actively
working in the industry, but because
they really determine the entire road
map for the next year for MHEDA.
Educational events are planned
around them. The editorial plan for
the magazine is based around them.
I plan my interview questions for the
next issue, which is the Economic
Forecast issue, around them. It's cool
to see what everybody is going to be
talking about.
I also enjoy looking back at previous
issues of the Critical Impact Factors
to see which ones we've "solved" for
lack of a better term and which ones
are persistent issues. One of, if not the,
most persistent issues over the years
that I've been involved with the magazine is the skilled labor shortage. It is
addressed in two separate Factors this
year, Factors 2 and 6.
2. End users continue to seek and
implement automated solutions driven
by skilled labor shortages, minimum
wage increases and a desire to reduce
fleet size. Members must evaluate and
understand the risks and opportunities that exist to participate in automation solutions.
6. Recruitment and retention of
employees continues to challenge
companies and members must create
a culture that attracts top talent. Having
a multi-faceted recruitment strategy
along with a structured on-boarding
program and professional development
path is critical.
In almost any interview I've done
in the last 6 years that was even

tangentially related to recruitment, I've
asked some variation of the question,
"Do you feel that we as an industry
have a messaging issue as it relates
to potential career paths?" And most
people agree that that is a huge part
of it. But by no means is that the only
issue. I've recently had two conversations outside of work that made me see
both sides of the issue, and also gave
me a renewed respect for the immense
challenge that our members face.
The first was with a friend of mine.
He had gone to college for one semester
but dropped out. As he put it, "School
was never my thing." Unfortunately,
as today's millennials can attest, a college degree is no longer a leg up on
the competition. It's basically the bare
minimum that most employers expect.
So entering the workforce without a
degree puts my friend at a disadvantage and he was definitely feeling it.
He asked me for advice and I told him
that if it were me, I'd probably go to
a local technical school and get some
kind of certification as a technician or
mechanic. I told him about the skilled
labor shortage in our industry and that
as a young guy, with that certification,
willing to move, he could write his own
ticket. He had never considered that
career path before. And when I told
him how in demand he would be, he
was even more excited.
I could tell as I was initially describing the potential job to him that in his
head he was judging it. It was "blue
collar" work and he wouldn't make any
money, etc. You all know the stereotypes. He didn't realize a) the incredible earning potential there would be
and b) that it didn't have to be a forever
job. Plenty of people I know within

STEVE GUGLIELMO
EDITOR
@MHEDA_Journal

MHEDA have started as technicians
or warehouse workers and worked
their way up the business side of the
company. Getting your foot in the door
with one of these great companies is a
great start for a very rewarding career.
Which brings me to the second conversation I had. My wife was a teacher
in a very rural school district in New
York for seven years. The school was
so small that K-12 were in one building
and the graduating class had 50 kids in a
good year. And she told me that of those
50 kids more than half spent part of the
day going to BOCES. I think BOCES is a
New York program but the gist of it is
that it's time spent learning a trade. And
in her school it was seen as a reward.
Kids kept their grades up because if
they didn't, they wouldn't be able to
go to BOCES. And I thought that was
wonderful. Because where we went to
high school, we had BOCES too. Only,
BOCES had a stigma attached to it. It
was where the "dumb" kids went. Fast
forward 10 years and those "dumb" kids
are the ones super in-demand whereas
the kids who went to $50,000 per year
colleges to get BA degrees are struggling
to find entry level work.
Those two things stuck with me.
We definitely need to do a better
job of messaging and making clear
the rewards that this industry has to
offer. But part of the issue is absolutely
societal. As long as there is a stigma
to "blue collar" work, there will be a
shortage of people to perform it. And
that's really a shame.
What has your company done
to  combat the skills gap? I'd really
love to hear from you. Send me a tweet
at @MHEDA_Journal to share
your story.
The MHEDA Journal | Fourth Quarter 2 017

15



Table of Contents for the Digital Edition of The MHEDA Journal - Fourth Quarter, 2017

Chairman’s Perspective
From the Desk of Liz Richards
Editor’s Note
Ask A MHEDANET GROUP
Women in Industry Conference
MHEDA MEMBER PROFILE
@WORK
WOMEN IN INDUSTRY
INDUSTRY PULSE
2018 CRITICAL IMPACT FACTORS
DEFINING MHEDA’S 2018 CRITICAL IMPACT FACTORS
SALES SUCCESS STORIES
ESOP ROUND TABLE
FROM CHARASMATIC PERSUADER TO KNOWLEDGE BROKER: THE EVOLVING WORLD OF SALES
49 EMPLOYEE ENGAGEMENT IDEAS
DO UNTO OTHERS AS THEY WANT TO BE DONE UNTO
THE PRESIDENT’S EXECUTIVE ORDER 13789 AND ITS FUTURE EFFECT ON THE TAX CODE
New Members
Spotlight on Association News
MHEDA Milestones
Index to Advertisers by Product Category
Index to Advertisers by Alphabetical Order
The Last Word
The MHEDA Journal - Fourth Quarter, 2017 - intro
The MHEDA Journal - Fourth Quarter, 2017 - cover1
The MHEDA Journal - Fourth Quarter, 2017 - cover2
The MHEDA Journal - Fourth Quarter, 2017 - 3
The MHEDA Journal - Fourth Quarter, 2017 - 4
The MHEDA Journal - Fourth Quarter, 2017 - 5
The MHEDA Journal - Fourth Quarter, 2017 - 6
The MHEDA Journal - Fourth Quarter, 2017 - 7
The MHEDA Journal - Fourth Quarter, 2017 - 8
The MHEDA Journal - Fourth Quarter, 2017 - 9
The MHEDA Journal - Fourth Quarter, 2017 - 10
The MHEDA Journal - Fourth Quarter, 2017 - Chairman’s Perspective
The MHEDA Journal - Fourth Quarter, 2017 - 12
The MHEDA Journal - Fourth Quarter, 2017 - From the Desk of Liz Richards
The MHEDA Journal - Fourth Quarter, 2017 - 14
The MHEDA Journal - Fourth Quarter, 2017 - Editor’s Note
The MHEDA Journal - Fourth Quarter, 2017 - 16
The MHEDA Journal - Fourth Quarter, 2017 - Ask A MHEDANET GROUP
The MHEDA Journal - Fourth Quarter, 2017 - 18
The MHEDA Journal - Fourth Quarter, 2017 - 19
The MHEDA Journal - Fourth Quarter, 2017 - Women in Industry Conference
The MHEDA Journal - Fourth Quarter, 2017 - 21
The MHEDA Journal - Fourth Quarter, 2017 - MHEDA MEMBER PROFILE
The MHEDA Journal - Fourth Quarter, 2017 - 23
The MHEDA Journal - Fourth Quarter, 2017 - 24
The MHEDA Journal - Fourth Quarter, 2017 - 25
The MHEDA Journal - Fourth Quarter, 2017 - 26
The MHEDA Journal - Fourth Quarter, 2017 - @WORK
The MHEDA Journal - Fourth Quarter, 2017 - 28
The MHEDA Journal - Fourth Quarter, 2017 - WOMEN IN INDUSTRY
The MHEDA Journal - Fourth Quarter, 2017 - INDUSTRY PULSE
The MHEDA Journal - Fourth Quarter, 2017 - 31
The MHEDA Journal - Fourth Quarter, 2017 - 32
The MHEDA Journal - Fourth Quarter, 2017 - 2018 CRITICAL IMPACT FACTORS
The MHEDA Journal - Fourth Quarter, 2017 - DEFINING MHEDA’S 2018 CRITICAL IMPACT FACTORS
The MHEDA Journal - Fourth Quarter, 2017 - 35
The MHEDA Journal - Fourth Quarter, 2017 - 36
The MHEDA Journal - Fourth Quarter, 2017 - 37
The MHEDA Journal - Fourth Quarter, 2017 - SALES SUCCESS STORIES
The MHEDA Journal - Fourth Quarter, 2017 - 39
The MHEDA Journal - Fourth Quarter, 2017 - 40
The MHEDA Journal - Fourth Quarter, 2017 - 41
The MHEDA Journal - Fourth Quarter, 2017 - 42
The MHEDA Journal - Fourth Quarter, 2017 - 43
The MHEDA Journal - Fourth Quarter, 2017 - 44
The MHEDA Journal - Fourth Quarter, 2017 - 45
The MHEDA Journal - Fourth Quarter, 2017 - 46
The MHEDA Journal - Fourth Quarter, 2017 - 47
The MHEDA Journal - Fourth Quarter, 2017 - 48
The MHEDA Journal - Fourth Quarter, 2017 - 49
The MHEDA Journal - Fourth Quarter, 2017 - 50
The MHEDA Journal - Fourth Quarter, 2017 - 51
The MHEDA Journal - Fourth Quarter, 2017 - 52
The MHEDA Journal - Fourth Quarter, 2017 - 53
The MHEDA Journal - Fourth Quarter, 2017 - 54
The MHEDA Journal - Fourth Quarter, 2017 - 55
The MHEDA Journal - Fourth Quarter, 2017 - ESOP ROUND TABLE
The MHEDA Journal - Fourth Quarter, 2017 - 57
The MHEDA Journal - Fourth Quarter, 2017 - 58
The MHEDA Journal - Fourth Quarter, 2017 - 59
The MHEDA Journal - Fourth Quarter, 2017 - FROM CHARASMATIC PERSUADER TO KNOWLEDGE BROKER: THE EVOLVING WORLD OF SALES
The MHEDA Journal - Fourth Quarter, 2017 - 61
The MHEDA Journal - Fourth Quarter, 2017 - 62
The MHEDA Journal - Fourth Quarter, 2017 - 63
The MHEDA Journal - Fourth Quarter, 2017 - 64
The MHEDA Journal - Fourth Quarter, 2017 - 65
The MHEDA Journal - Fourth Quarter, 2017 - 49 EMPLOYEE ENGAGEMENT IDEAS
The MHEDA Journal - Fourth Quarter, 2017 - 67
The MHEDA Journal - Fourth Quarter, 2017 - 68
The MHEDA Journal - Fourth Quarter, 2017 - 69
The MHEDA Journal - Fourth Quarter, 2017 - 70
The MHEDA Journal - Fourth Quarter, 2017 - 71
The MHEDA Journal - Fourth Quarter, 2017 - 72
The MHEDA Journal - Fourth Quarter, 2017 - 73
The MHEDA Journal - Fourth Quarter, 2017 - 74
The MHEDA Journal - Fourth Quarter, 2017 - 75
The MHEDA Journal - Fourth Quarter, 2017 - 76
The MHEDA Journal - Fourth Quarter, 2017 - 77
The MHEDA Journal - Fourth Quarter, 2017 - 78
The MHEDA Journal - Fourth Quarter, 2017 - 79
The MHEDA Journal - Fourth Quarter, 2017 - 80
The MHEDA Journal - Fourth Quarter, 2017 - DO UNTO OTHERS AS THEY WANT TO BE DONE UNTO
The MHEDA Journal - Fourth Quarter, 2017 - 82
The MHEDA Journal - Fourth Quarter, 2017 - THE PRESIDENT’S EXECUTIVE ORDER 13789 AND ITS FUTURE EFFECT ON THE TAX CODE
The MHEDA Journal - Fourth Quarter, 2017 - 84
The MHEDA Journal - Fourth Quarter, 2017 - 85
The MHEDA Journal - Fourth Quarter, 2017 - 86
The MHEDA Journal - Fourth Quarter, 2017 - New Members
The MHEDA Journal - Fourth Quarter, 2017 - Spotlight on Association News
The MHEDA Journal - Fourth Quarter, 2017 - 89
The MHEDA Journal - Fourth Quarter, 2017 - 90
The MHEDA Journal - Fourth Quarter, 2017 - 91
The MHEDA Journal - Fourth Quarter, 2017 - MHEDA Milestones
The MHEDA Journal - Fourth Quarter, 2017 - 93
The MHEDA Journal - Fourth Quarter, 2017 - Index to Advertisers by Product Category
The MHEDA Journal - Fourth Quarter, 2017 - 95
The MHEDA Journal - Fourth Quarter, 2017 - Index to Advertisers by Alphabetical Order
The MHEDA Journal - Fourth Quarter, 2017 - 97
The MHEDA Journal - Fourth Quarter, 2017 - The Last Word
The MHEDA Journal - Fourth Quarter, 2017 - cover3
The MHEDA Journal - Fourth Quarter, 2017 - cover4
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