Multifamily Florida - Spring 2016 - (Page 23)
DE PA R T M E N T: BUIL DING C OM M UNI T Y
HEALTHY RESIDENTS are
HAPPIER-and VICE VERSA
BY TRISH HARRIS
t's a fact: Health and happiness are two
sides of the same coin. Health affects
every aspect of our lives-our state of
mind, our energy and productivity, and
our ability and desire (or lack thereof) to
engage with others. Even the most carefree
and jovial people are not their happiest,
most positive selves when they are wrestling
with health issues.
The same is true of communities.
In essence, the health of a community
determines the collective happiness of
its members. Certainly, this should be a
concern of every apartment community
owner and manager. But what does it
take to build a healthy, happy multifamily community?
BEING A PART OF THE WHOLE
The first step is to ensure that your
residents feel that they have a role and a
voice, and that they are a valuable part of
their apartment community. When people
feel included, engaged, and involved, they
are empowered to make a difference. They
feel a sense of ownership and permanency.
Achieving this in an apartment community
can be tricky, but it's absolutely possible.
It's all about attitude, diplomacy, compassion, and communication. Residents have a
keen awareness of how their management
team really views them and they will often
mimic management's demeanor, whether
it's friendly and cordial or lackadaisical
and inattentive. There's a visible difference
between someone who is open, affirming,
and always willing to help and the type of
manager who avoids connecting in meaningful ways with residents. When community
management has the courage to include,
engage, and involve the residents, the benefits are dramatic.
Town hall meetings are a great opportunity for residents to voice their concerns,
preferences, and appreciation. Gathering
together to sort out issues, resolve conflicts,
and discuss solutions is an excellent community-building exercise. It enables people
to talk about their fears, feelings, and needs.
When a manager demonstrates respect and
good listening skills at such a meeting, he or
she sets a positive tone for problem-solving.
Involve residents in organizing
activities. Often the residents can serve
* Offer a weekly yoga class.
* Encourage residents to form
* Conduct a community tennis
* Offer exercise classes.
* Offer fitness training.
* Form a biking club.
* Provide aqua-therapy classes.
Modeling openness and transparency goes
a long way toward ensuring the atmosphere
is not combative or confrontational.
A healthy and happy apartment community can readily promote physical health
MULTIFAMILYFLORIDA l Spring 2016 l 23
Table of Contents for the Digital Edition of Multifamily Florida - Spring 2016
PRESIDENT’S MESSAGE: MAINTAINING THE BALANCE
FAA UPDATE: SPEAK UP
APARTMENT COMMUNITIES GO ON A HEALTH KICK: TODAY’S HEALTHY AMENITIES RUN THE GAMUT
2016 LEGISLATIVE CONFERENCE REPORT: FAA MEMBERS MAKE THEIR VOICES HEARD AT FLORIDA STATEHOUSE
BUILDING COMMUNITY: HEALTHY RESIDENTS ARE HAPPIER—AND VICE VERSA
COMMUNITY SPOTLIGHT: THE PRESERVE AT LONGLEAF
APARTMENTS BY THE NUMBERS
INDEX TO ADVERTISERS/ ADV.COM
Multifamily Florida - Spring 2016