Food Shippers of America - Spring/Summer 2017 - 104

member profile

Sun-Maid
A Quick Look
Founded: 1912
Corporate headquarters:
Kingsburg, California
Products: 60 percent raisins (co-op
business); 40 percent other dried fruit
including apricots, prunes, cranberries,
blueberries and 20 other dried fruits (for
profit-business)
Customers: Grocery, mass
merchandizers, convenience, food
service, club, drug, and dollar stores and
ingredient sales (cereal, bakery, etc.)
Areas served: U.S., Canada and 60-plus
foreign countries
Logistics operation: 2,900 ship-to
locations, 100 transportation partners,
17 warehouse partners (14 in the U.S.,
three in Canada)
The 1,000 farmers who make up
the Sun-Maid Growers of California
cooperative bring approximately
220 million pounds of raisins to the
co-op's Kingsburg facility each year. The
raisins are stored in temporary shelters
utilizing 2,000-pound capacity bins
stacked on the 64-acre site.
It's up to John Slinkard, senior vice
president of supply chain and sales
administration, and his 36-member
logistics team to move those raisins
and the other dried fruit the company
sells to customers around the
world. The team handles a variety
of logistical operations, including
demand management, customer
service, warehouse administration,
transportation and sales
administration. In 2016, the company
processed and shipped more than
40,000 customer orders.

104

| SPRING/SUMMER 2017

Although Sun-Maid is a medium-sized
company, it must provide the services
that customers expect from the much
bigger players in the markets. To
meet that challenge, Sun-Maid has
invested heavily in its ERP and demand
management systems.
"We chose the QAD ERP program; what
we like is that it is so customizable,"
said Slinkard. "Over the years we
have added modules so we can be
best in class in areas like demand
management, promotional and sales
administration, and keeping track of
promotional spends."
The company tracks 100 percent of its
deliveries for on-time delivery results.
"This has helped us to establish
consistent fill-rates above 99 percent
and on-time delivery results that
consistently exceed 97 percent," said
Slinkard. "Since we utilize 3PLs for both
warehousing and transportation, we
select partners who have also invested
in their own technology to provide us the
world-class service that our customers
expect from us."
Almost all of Sun-Maid's grocery orders
are less than truckload; the average
size is 7,000 pounds, putting it right in
the middle between the optimal load for
LTL (4,000 pounds) and for truckload
(15,000 pounds). To maximize shipping
efficiency and reduce costs, Sun-Maid is
actively pursuing collaborative programs
with other manufacturers utilizing thirdparty warehouses and transportation.
"As our retail customers order more
frequently to minimize inventory
carrying costs, our costs generally
increase. Order frequency is up
50 percent from 10 years ago. Forming

alliances and consolidation programs
to control costs addresses this issue,"
Slinkard explained.
More and more retailers are seeing the
benefits of having one truck with several
POs arrive at their site instead of several
trucks each with smaller orders.
"Currently, about 60 percent of our
domestic retail business is shipped in
some type of collaborative program,
and we've worked hard to get there. But
that means that there is 40 percent more
opportunity out there, too," he added.
One challenge the company faced
in 2016 was a non-GMO initiative in
Vermont, which required companies to
label any foods with genetically modified
ingredients. This required Sun-Maid to
juggle some New England inventories
until the state law was superseded
by a federal mandate. "While the vast
majority of our products are non-GMO,
we have a few SKUs that didn't qualify;
those have been reformulated to meet
the reporting standard," Slinkard said.
While transportation capacity is
always a concern, Slinkard said that
has not been an issue in recent years.
"On the warehousing side, we are
experiencing some rate increases after
several years of no increases, which is
understandable," he added.
With customers continually raising the
bar on service expectations, Slinkard
said that Sun-Maid is always adjusting
its practices to meet those needs.
Its long-time partnerships - 20-plus
years - with many of its warehouses
and carriers help make that possible.
"Having adaptive and committed
partners working with us is essential to
our ability to succeed," said Slinkard. ■



Table of Contents for the Digital Edition of Food Shippers of America - Spring/Summer 2017

President’s Letter
Filling the Supply Chain Talent Gap
Expanded Panama Canal = Expanded Options
Capacity Concerns
FAST Act Impact
Cooperative Effort Provides Safe Havens for Drivers
Elaine Chao Returns to Washington as Secretary of Transportation
Industry Forecast
Regulatory Update
Is Your RFP Built to Source the Right ELD Solution?
Top 10
FSA Annual Conference
Retail Trends
As the World Returns
Stop Managing, Start Coaching
A B.O.L.D. Approach to Succeeding in an Unpredictable Business World
People Problems Prevented
Batory Food
Bongards Creameries
Operation Blessing
Ruiz Food Products, Inc.
Save-A-Lot
Scotlynn
Sun-Maid
FSA Members
In the News…
Index of Advertisers
Food Shippers of America - Spring/Summer 2017 - intro
Food Shippers of America - Spring/Summer 2017 - cover1
Food Shippers of America - Spring/Summer 2017 - cover2
Food Shippers of America - Spring/Summer 2017 - 3
Food Shippers of America - Spring/Summer 2017 - 4
Food Shippers of America - Spring/Summer 2017 - 5
Food Shippers of America - Spring/Summer 2017 - 6
Food Shippers of America - Spring/Summer 2017 - 7
Food Shippers of America - Spring/Summer 2017 - 8
Food Shippers of America - Spring/Summer 2017 - 9
Food Shippers of America - Spring/Summer 2017 - 10
Food Shippers of America - Spring/Summer 2017 - President’s Letter
Food Shippers of America - Spring/Summer 2017 - 12
Food Shippers of America - Spring/Summer 2017 - 13
Food Shippers of America - Spring/Summer 2017 - Filling the Supply Chain Talent Gap
Food Shippers of America - Spring/Summer 2017 - 15
Food Shippers of America - Spring/Summer 2017 - 16
Food Shippers of America - Spring/Summer 2017 - 17
Food Shippers of America - Spring/Summer 2017 - 18
Food Shippers of America - Spring/Summer 2017 - 19
Food Shippers of America - Spring/Summer 2017 - 20
Food Shippers of America - Spring/Summer 2017 - 21
Food Shippers of America - Spring/Summer 2017 - Expanded Panama Canal = Expanded Options
Food Shippers of America - Spring/Summer 2017 - 23
Food Shippers of America - Spring/Summer 2017 - 24
Food Shippers of America - Spring/Summer 2017 - 25
Food Shippers of America - Spring/Summer 2017 - 26
Food Shippers of America - Spring/Summer 2017 - 27
Food Shippers of America - Spring/Summer 2017 - 28
Food Shippers of America - Spring/Summer 2017 - 29
Food Shippers of America - Spring/Summer 2017 - 30
Food Shippers of America - Spring/Summer 2017 - 31
Food Shippers of America - Spring/Summer 2017 - Capacity Concerns
Food Shippers of America - Spring/Summer 2017 - 33
Food Shippers of America - Spring/Summer 2017 - 34
Food Shippers of America - Spring/Summer 2017 - 35
Food Shippers of America - Spring/Summer 2017 - 36
Food Shippers of America - Spring/Summer 2017 - 37
Food Shippers of America - Spring/Summer 2017 - 38
Food Shippers of America - Spring/Summer 2017 - 39
Food Shippers of America - Spring/Summer 2017 - 40
Food Shippers of America - Spring/Summer 2017 - 41
Food Shippers of America - Spring/Summer 2017 - FAST Act Impact
Food Shippers of America - Spring/Summer 2017 - 43
Food Shippers of America - Spring/Summer 2017 - 44
Food Shippers of America - Spring/Summer 2017 - 45
Food Shippers of America - Spring/Summer 2017 - 46
Food Shippers of America - Spring/Summer 2017 - Cooperative Effort Provides Safe Havens for Drivers
Food Shippers of America - Spring/Summer 2017 - 48
Food Shippers of America - Spring/Summer 2017 - 49
Food Shippers of America - Spring/Summer 2017 - 50
Food Shippers of America - Spring/Summer 2017 - Elaine Chao Returns to Washington as Secretary of Transportation
Food Shippers of America - Spring/Summer 2017 - 52
Food Shippers of America - Spring/Summer 2017 - 53
Food Shippers of America - Spring/Summer 2017 - 54
Food Shippers of America - Spring/Summer 2017 - Industry Forecast
Food Shippers of America - Spring/Summer 2017 - 56
Food Shippers of America - Spring/Summer 2017 - 57
Food Shippers of America - Spring/Summer 2017 - Regulatory Update
Food Shippers of America - Spring/Summer 2017 - 59
Food Shippers of America - Spring/Summer 2017 - 60
Food Shippers of America - Spring/Summer 2017 - 61
Food Shippers of America - Spring/Summer 2017 - 62
Food Shippers of America - Spring/Summer 2017 - Is Your RFP Built to Source the Right ELD Solution?
Food Shippers of America - Spring/Summer 2017 - 64
Food Shippers of America - Spring/Summer 2017 - 65
Food Shippers of America - Spring/Summer 2017 - 66
Food Shippers of America - Spring/Summer 2017 - Top 10
Food Shippers of America - Spring/Summer 2017 - 68
Food Shippers of America - Spring/Summer 2017 - FSA Annual Conference
Food Shippers of America - Spring/Summer 2017 - 70
Food Shippers of America - Spring/Summer 2017 - 71
Food Shippers of America - Spring/Summer 2017 - 72
Food Shippers of America - Spring/Summer 2017 - 73
Food Shippers of America - Spring/Summer 2017 - Retail Trends
Food Shippers of America - Spring/Summer 2017 - 75
Food Shippers of America - Spring/Summer 2017 - 76
Food Shippers of America - Spring/Summer 2017 - 77
Food Shippers of America - Spring/Summer 2017 - As the World Returns
Food Shippers of America - Spring/Summer 2017 - 79
Food Shippers of America - Spring/Summer 2017 - 80
Food Shippers of America - Spring/Summer 2017 - 81
Food Shippers of America - Spring/Summer 2017 - 82
Food Shippers of America - Spring/Summer 2017 - Stop Managing, Start Coaching
Food Shippers of America - Spring/Summer 2017 - 84
Food Shippers of America - Spring/Summer 2017 - 85
Food Shippers of America - Spring/Summer 2017 - A B.O.L.D. Approach to Succeeding in an Unpredictable Business World
Food Shippers of America - Spring/Summer 2017 - 87
Food Shippers of America - Spring/Summer 2017 - People Problems Prevented
Food Shippers of America - Spring/Summer 2017 - 89
Food Shippers of America - Spring/Summer 2017 - 90
Food Shippers of America - Spring/Summer 2017 - 91
Food Shippers of America - Spring/Summer 2017 - 92
Food Shippers of America - Spring/Summer 2017 - Batory Food
Food Shippers of America - Spring/Summer 2017 - 94
Food Shippers of America - Spring/Summer 2017 - Bongards Creameries
Food Shippers of America - Spring/Summer 2017 - 96
Food Shippers of America - Spring/Summer 2017 - Operation Blessing
Food Shippers of America - Spring/Summer 2017 - 98
Food Shippers of America - Spring/Summer 2017 - Ruiz Food Products, Inc.
Food Shippers of America - Spring/Summer 2017 - 100
Food Shippers of America - Spring/Summer 2017 - Save-A-Lot
Food Shippers of America - Spring/Summer 2017 - 102
Food Shippers of America - Spring/Summer 2017 - Scotlynn
Food Shippers of America - Spring/Summer 2017 - Sun-Maid
Food Shippers of America - Spring/Summer 2017 - FSA Members
Food Shippers of America - Spring/Summer 2017 - 106
Food Shippers of America - Spring/Summer 2017 - In the News…
Food Shippers of America - Spring/Summer 2017 - Index of Advertisers
Food Shippers of America - Spring/Summer 2017 - 109
Food Shippers of America - Spring/Summer 2017 - 110
Food Shippers of America - Spring/Summer 2017 - cover3
Food Shippers of America - Spring/Summer 2017 - cover4
https://www.nxtbook.com/naylor/FUDB/FUDB0118
https://www.nxtbook.com/naylor/FUDB/FUDB0217
https://www.nxtbook.com/naylor/FUDB/FUDB0117
https://www.nxtbook.com/naylor/FUDB/FUDB0216
https://www.nxtbook.com/naylor/FUDB/FUDB0116
https://www.nxtbook.com/naylor/FUDB/FUDB0215
https://www.nxtbook.com/naylor/FUDB/FUDB0115
https://www.nxtbookmedia.com