Food Shippers of America - Spring/Summer 2018 - 59

than lumping them together as "that
younger generation."
"There's been a lot of focus in the
media in recent years specifically on
Millennials, but if businesses want to
attract future employees, they can't
miss the boat on GenZ," he cautions.
As the chief human resources officer
at C.H. Robinson, Angie Freeman's
company-wide workforce is already
comprised of 65 percent Millennials.
Although she hesitates to generalize,
in her experience, "Millennials
are looking for career paths and
professional development. Further,
they want to work for companies that
are good corporate citizens and are
making an impact," she notes.
"They're also looking for frequent
feedback and coaching from leaders
who really know them as people,
and are willing to help them develop
and grow," she continues. "They're
very collaborative, care a lot about
technology and are highly innovative."
Although he's also disinclined to make
generalizations, Hopper believes that
when it comes to Millennials there
exists a mid-generational shift in
mindset. "Overall, Millennials tend
to enjoy teamwork and collaboration,
but when it comes to spending habits
and job loyalty, those born earlier who
entered the workforce before the Great
Recession seem to be a bit more willing
to take risks, and those born later-who
watched their parents lose jobs in the
economic downturn-appear to have a
more cautious approach," he explains.
"Even though GenZ is still evolving,
its members have been showing
themselves to be more independent
and entrepreneurial than Millennials,"
continues Hopper. "They're also
considerably more diverse and
accepting of diversity. Generally, that
speaks to the impact of globalization
with the uptick in immigration that
began toward the end of the 1900s, as
well as the subsequent exposure to
an even broader variety of cultures in
the U.S."

While there are currently few GenZ
employees at C.H. Robinson, Freeman
has spent a considerable amount
of time reading up on them (she
recommends the book GenZ @ Work:
How the Next Generation Is Transforming
the Workplace by David Stillman
and Jonah Stillman).
"GenZ shares many of the same traits
around adaptability, technology,
innovation and creativity as Millennials,
but they're a bit more pragmatic and
realistic," she notes. "They're also
more interested in finding solutions by
themselves. They're the do-it-yourself
generation that grew up learning
different skills by watching YouTube."
Therein lies one of the biggest
differences between Millennials and
GenZ, explains John Frehse, senior
managing director at Ankura Consulting.
"Unlike the previous generations, GenZ
has never experienced a world without
the Internet and its ability to deliver
instant access to information anytime,
anywhere. Millennials may have early
memories of less Internet access, but
that quickly disappeared as the Web
exploded in the early 2000s," he says.
"The Internet fueled a dramatic cultural
transformation just as Millennials were
entering the workforce and gaining
spending and decision-making power;
that capacity has been true throughout
the GenZ's entire life," Frehse continues.
"Both demographics, however, expect to
have that level of instantaneous access
to information in their workplace."

"GenZ shares many
of the same traits
around adaptability,
technology, innovation
and creativity as
Millennials, but they're
a bit more pragmatic
and realistic."

Millennials and GenZ:
Aligning their key attributes with
supply chain careers
For an industry like supply chain
that is continuously changing,
technology-driven, focused on problem
solving, and growing (both in size
and importance at the C-suite level),
the aforementioned attributes make
Millennials and GenZ an ideal fit for
positions throughout the field.
"The industry has seen steady job
growth over the years. Individuals
believe there will continue to be jobs
available as there is a skills shortage
and a talent gap," notes Abe Eshkenazi,
CEO of APICS. "Supply chain is a smart
choice for anyone who values stability
but wants an exciting career."
Millennials are already starting to
figure that out, he continues, citing
APICS' Millennials in Supply Chain
report, released last October.
"We found that most Millennials chose
to enter the field, with 66 percent
of them reporting they earned an
undergraduate or graduate degree in
logistics or supply chain management,"
he says, noting that a previous study
found only 19 percent of senior-level
supply chain professionals had earned
a degree in the field or a closely related
discipline. "Many Millennials who are
seeking or presently hold jobs in the
industry did their research, sought
education and training in their areas
of interest, and plotted out their ideal
career path."
Further, 66 percent of Millennials
responding to the APICS survey said
they enjoy their supply chain position
because of the ability to work with
the latest technologies, something
they inherently prefer. And, as noted
before, Millennials and GenZ value
opportunities to learn and further
develop their skills. The APICS' study
backs that up, continues Eshkenazi,
who notes, "We were pleased to see
that 87 percent of Millennials surveyed
feel that working in supply chain will
help with their personal growth and
development."

FOOD SHIPPERS OF AMERICA | www.foodshippersofamerica.org |

59


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Food Shippers of America - Spring/Summer 2018

Table of Contents for the Digital Edition of Food Shippers of America - Spring/Summer 2018

President’s Letter
Charged Up! Electric Trucks Poised to Gain Foothold In Trucking Industry
The Trucking Industry’s Top 10
Sana Raheem: Taking Risks for Growth
Developing an Unbeatable Inbound Freight Management Strategy
FSA Annual Conference
Evolution of Logistics: Developing Our Leaders of Tomorrow
Scholarship Winner
Food Shippers of America 2019 John J. Murphy Scholarship
Retail Trends
Rail Update
Industry Forecast
Millennials and GenZ: The Key to Future-Proofing Your Supply Chain Workforce
Blockchain: The Technology Soon to Take Over the Supply Chain
Improve Your Leadership IQ
Five Secrets to Find and Keep Top-Notch Talent Without Breaking the Bank
The Risky Six: Six Keys to Shed Fear and Take Smart Professional Risks
Customer Service and Safety are Priorities at Rapidly Growing Lazer Spot
FSA Members
Index of Advertisers
Food Shippers of America - Spring/Summer 2018 - Intro
Food Shippers of America - Spring/Summer 2018 - cover1
Food Shippers of America - Spring/Summer 2018 - cover2
Food Shippers of America - Spring/Summer 2018 - 3
Food Shippers of America - Spring/Summer 2018 - 4
Food Shippers of America - Spring/Summer 2018 - 5
Food Shippers of America - Spring/Summer 2018 - 6
Food Shippers of America - Spring/Summer 2018 - 7
Food Shippers of America - Spring/Summer 2018 - 8
Food Shippers of America - Spring/Summer 2018 - 9
Food Shippers of America - Spring/Summer 2018 - President’s Letter
Food Shippers of America - Spring/Summer 2018 - 11
Food Shippers of America - Spring/Summer 2018 - 12
Food Shippers of America - Spring/Summer 2018 - 13
Food Shippers of America - Spring/Summer 2018 - Charged Up! Electric Trucks Poised to Gain Foothold In Trucking Industry
Food Shippers of America - Spring/Summer 2018 - 15
Food Shippers of America - Spring/Summer 2018 - 16
Food Shippers of America - Spring/Summer 2018 - 17
Food Shippers of America - Spring/Summer 2018 - 18
Food Shippers of America - Spring/Summer 2018 - 19
Food Shippers of America - Spring/Summer 2018 - The Trucking Industry’s Top 10
Food Shippers of America - Spring/Summer 2018 - 21
Food Shippers of America - Spring/Summer 2018 - 22
Food Shippers of America - Spring/Summer 2018 - 23
Food Shippers of America - Spring/Summer 2018 - Sana Raheem: Taking Risks for Growth
Food Shippers of America - Spring/Summer 2018 - 25
Food Shippers of America - Spring/Summer 2018 - 26
Food Shippers of America - Spring/Summer 2018 - 27
Food Shippers of America - Spring/Summer 2018 - Developing an Unbeatable Inbound Freight Management Strategy
Food Shippers of America - Spring/Summer 2018 - 29
Food Shippers of America - Spring/Summer 2018 - 30
Food Shippers of America - Spring/Summer 2018 - 31
Food Shippers of America - Spring/Summer 2018 - 32
Food Shippers of America - Spring/Summer 2018 - 33
Food Shippers of America - Spring/Summer 2018 - 34
Food Shippers of America - Spring/Summer 2018 - 35
Food Shippers of America - Spring/Summer 2018 - Evolution of Logistics: Developing Our Leaders of Tomorrow
Food Shippers of America - Spring/Summer 2018 - 37
Food Shippers of America - Spring/Summer 2018 - 38
Food Shippers of America - Spring/Summer 2018 - Scholarship Winner
Food Shippers of America - Spring/Summer 2018 - 40
Food Shippers of America - Spring/Summer 2018 - 41
Food Shippers of America - Spring/Summer 2018 - 42
Food Shippers of America - Spring/Summer 2018 - Food Shippers of America 2019 John J. Murphy Scholarship
Food Shippers of America - Spring/Summer 2018 - 44
Food Shippers of America - Spring/Summer 2018 - Retail Trends
Food Shippers of America - Spring/Summer 2018 - 46
Food Shippers of America - Spring/Summer 2018 - 47
Food Shippers of America - Spring/Summer 2018 - 48
Food Shippers of America - Spring/Summer 2018 - 49
Food Shippers of America - Spring/Summer 2018 - Rail Update
Food Shippers of America - Spring/Summer 2018 - 51
Food Shippers of America - Spring/Summer 2018 - 52
Food Shippers of America - Spring/Summer 2018 - 53
Food Shippers of America - Spring/Summer 2018 - 54
Food Shippers of America - Spring/Summer 2018 - 55
Food Shippers of America - Spring/Summer 2018 - 56
Food Shippers of America - Spring/Summer 2018 - Industry Forecast
Food Shippers of America - Spring/Summer 2018 - Millennials and GenZ: The Key to Future-Proofing Your Supply Chain Workforce
Food Shippers of America - Spring/Summer 2018 - 59
Food Shippers of America - Spring/Summer 2018 - 60
Food Shippers of America - Spring/Summer 2018 - 61
Food Shippers of America - Spring/Summer 2018 - 62
Food Shippers of America - Spring/Summer 2018 - 63
Food Shippers of America - Spring/Summer 2018 - 64
Food Shippers of America - Spring/Summer 2018 - Blockchain: The Technology Soon to Take Over the Supply Chain
Food Shippers of America - Spring/Summer 2018 - 66
Food Shippers of America - Spring/Summer 2018 - 67
Food Shippers of America - Spring/Summer 2018 - 68
Food Shippers of America - Spring/Summer 2018 - 69
Food Shippers of America - Spring/Summer 2018 - 70
Food Shippers of America - Spring/Summer 2018 - Improve Your Leadership IQ
Food Shippers of America - Spring/Summer 2018 - 72
Food Shippers of America - Spring/Summer 2018 - 73
Food Shippers of America - Spring/Summer 2018 - 74
Food Shippers of America - Spring/Summer 2018 - 75
Food Shippers of America - Spring/Summer 2018 - 76
Food Shippers of America - Spring/Summer 2018 - Five Secrets to Find and Keep Top-Notch Talent Without Breaking the Bank
Food Shippers of America - Spring/Summer 2018 - 78
Food Shippers of America - Spring/Summer 2018 - The Risky Six: Six Keys to Shed Fear and Take Smart Professional Risks
Food Shippers of America - Spring/Summer 2018 - 80
Food Shippers of America - Spring/Summer 2018 - 81
Food Shippers of America - Spring/Summer 2018 - Customer Service and Safety are Priorities at Rapidly Growing Lazer Spot
Food Shippers of America - Spring/Summer 2018 - 83
Food Shippers of America - Spring/Summer 2018 - 84
Food Shippers of America - Spring/Summer 2018 - 85
Food Shippers of America - Spring/Summer 2018 - 86
Food Shippers of America - Spring/Summer 2018 - FSA Members
Food Shippers of America - Spring/Summer 2018 - 88
Food Shippers of America - Spring/Summer 2018 - Index of Advertisers
Food Shippers of America - Spring/Summer 2018 - 90
Food Shippers of America - Spring/Summer 2018 - cover3
Food Shippers of America - Spring/Summer 2018 - cover4
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