HUMAN Capital - Summer 2013 - (Page 40)

FEATURE Games People Play: BY ROSEMARRI KLAMN, MA, CHRP TECHNOLOGY IS BOTH A driver and a tool in the pursuit of Human Resources (HR) excellence. Organizations are responding to the challenges of a diverse, multi-generational and virtual workforce by using technology to connect, motivate and train employees. The diverse, multi-generational workplace has arrived. Workplaces now span four generations with a workforce that carries different work styles, priorities and attitudes about work; different comfort levels with technology; and may include multi-cultural differences as well. Understanding and building on the strength of these differences helps shape a cohesive, productive and engaged workplace. Rethinking Human Resources in a Changing World, a 2012 KPMG study, outlines the smart use of technology to support business and 40 O www.hria.ca ©ISTOCKPHOTO.COM/ARSENIK Shaping a Strategic Workforce its employees as a new business imperative. Learning to manage a flexible and virtual workforce will become part of an effective HR strategy given the evolution of the physical workplace. Sixty per cent of businesses increased their use of virtual workspaces; forty-eight per cent reduced dedicated physical office space to individuals and shifted toward hot-desking (space-sharing); while five-five per cent hired more contractual or temporary workers. Engaging virtual work teams is more of a challenge; learning how to manage these teams effectively helps HR retain top talent. One KPMG survey respondent, Mr. Westcott, Global Human Resource Director, for National Grid, emphasizes the importance of investing money and face-time into working relationships. He notes that technology can be used to connect and maintain common goals http://www.ISTOCKPHOTO.COM/arsenik http://www.hria.ca

Table of Contents for the Digital Edition of HUMAN Capital - Summer 2013

Leadership Matters
Economic Pulse
Association News
TechTalk
What's Next for HR? Trends and Competencies
The Emergence of HR Shared Services
The Future of HR Shared Services
Linking HR Strategy to Business Strategy
How Google is Using People Analytics to Completely Reinvent HR
CHRP Credibility on the Rise
Looking to the Future: What Will Make HR Successful?
Games People Play: Shaping a Strategic Workforce
HR LegalEase
Suppliers Guide/Index to Advertisers/Advertisers.com

HUMAN Capital - Summer 2013