Car Wash - Spring 2014 - (Page 48)

TAKE A T JOIN US AS WE VISIT SOME OF THE MOST UNIQUE CAR WASHES QUEENBOROUGH SERVICES ISLE OF SHEPPEY, KENT, U.K. In this edition of "Take A Tour," our exploration of car washes across the globe takes us to Isle of Sheppey, Kent, in southeast U.K. to visit Queenborough Services. Formerly a single rollover and jet wash facility, the site was rebuilt in May 2012 into a four-bay jet wash facility with four high-performance vacuums. THE THOUGHT PROCESS behind this renovation was to create an attractive, welcoming site where it is easy to park, convenient to shop and efficient to wash your car, said John Ryeland, managing director - retail operations and administration for George Hammond plc, a leading retailer in south east of England with seven BP-branded sites in Kent. Most sites in the U.K. tend to have a single rollover perhaps with a single jet wash, which invariably leads to queues and frustrated customers. "Having four bays means shorter queues but also conveys a sense of activity, which in itself develops confidence and generates interest and business," Ryeland said. This strategy helps to combat the illegal hand car wash operations found throughout the U.K. The bays all have wet system heating loops underneath to keep them ice-free. The lances all have purging systems to keep water flowing through them. This site is one of a handful in the U.K. with this system. Since it uses the hot water from the jet wash system to handle the process, the cost is minimal, Ryeland said. The site operates on well water, which after the costs of drilling and lining, filter checks and replacement, offers free water for life, plus protection against drought orders and hose pipe bans. 48 WWW.CARWASH.ORG | CAR WASH MAGAZINE | SPRING 2014 http://WWW.CARWASH.ORG

Table of Contents for the Digital Edition of Car Wash - Spring 2014

Letter From the ICA
Meet the Board
By the Numbers
Overheard Online
Look Out! Self-Driving Cars Heading Your Way
On the Road, but Still Online
Finding Your Way Through the Mobile Landscape
Take a Tour
Stay Ahead of the Curve
Car Wash Industry Celebrates Centennial Milestone
ICA 2013 Annual Report
Getting to the Point of Biometrics
Fighting for Innovation
Take It From Tech: Entrepreneurial Lessons Courtesy of Google
You Don’t Have to Fail
100 Years
The Innovator’s DNA
Emerging Russian Car Wash Industry Faces Challenges
Rise to the Top
Does a Company Really Need to Innovate?
Watersavers Program Reaches Out During Drought
Blast From the Past
Download It!
Marketing Minute
Ask Champ
Index of Advertisers
Focus on the Member

Car Wash - Spring 2014