Car Wash - Spring 2014 - (Page 58)

ICA 2013 ANNUAL REPORT FROM THE PRESIDENT AND CEO Mark Curtis Eric Wulf TO OUR MEMBERS, On behalf of the board of directors and staff of International Carwash Association, we want to thank you for helping make 2013 a truly memorable and successful year. It is worth reflecting, in this 100th anniversary of our industry's birth, on how far its Association has come in just the last few years. There has not been another period of greater evolution or accomplishment in our history: * WaterSavers (2009) * CAR WASH Magazine (2010) * Wash Count (2011) * E3 Series Events (2012) One of our major accomplishments of 2013 probably wasn't noticed by most - and we actually consider that to be an indicator of its success. On Jan. 1 of last year, we transitioned from being managed by a thirdparty company to establishing our own independent headquarters and hiring our own employees. Our reason for doing so was to continue to attract, retain and incent top professionals - and simultaneously pp y ensure they are fully dedicated to accomplishing our organization's goals. Not coincidently, during this same period, we've seen our membership steadily increase. In fact, our membership has grown during each of the past four years - something that we haven't experienced since the 1980s (and quite an achievement when one considers the nature of our consolidating industry). The future promises to bring even more change, not least of which being the launch of the Car Wash Show Europe. It has been our pleasure to support the work and assist the people who have made these changes possible, from volunteers to staff. Thanks to your support, we look forward to the next 100 years of car washing and the next chapters in the story of International Carwash Association. Sincerely, Mark Curtis, President Eric Wulf, CEO ICA's members represent more than 12,000 retail car wash locations and supplier companies in 26 countries. 58 WWW.CARWASH.ORG | CAR WASH MAGAZINE | SPRING 2014 http://WWW.CARWASH.ORG

Table of Contents for the Digital Edition of Car Wash - Spring 2014

Letter From the ICA
Meet the Board
By the Numbers
Overheard Online
Look Out! Self-Driving Cars Heading Your Way
On the Road, but Still Online
Finding Your Way Through the Mobile Landscape
Take a Tour
Stay Ahead of the Curve
Car Wash Industry Celebrates Centennial Milestone
ICA 2013 Annual Report
Getting to the Point of Biometrics
Fighting for Innovation
Take It From Tech: Entrepreneurial Lessons Courtesy of Google
You Don’t Have to Fail
100 Years
The Innovator’s DNA
Emerging Russian Car Wash Industry Faces Challenges
Rise to the Top
Does a Company Really Need to Innovate?
Watersavers Program Reaches Out During Drought
Blast From the Past
Download It!
Marketing Minute
Ask Champ
Index of Advertisers
Focus on the Member

Car Wash - Spring 2014