Car Wash - Spring 2016 - (Page 91)

F E AT U R E D S P E A K E R TEN TIPS FOR TRANSFORMING YOUR TEAMS BY CL AU DI A S T. JO HN , SPHR , SHR M-SCP LET'S FACE IT, managing others is difficult. Getting others to satisfy your expectations, perform at the top of their capacity and display desirable behaviors at all times can be a challenge for even the most experienced of managers. And unfortunately, few of us are given the training or mentorship necessary to succeed as leaders. Few people are born with strong leadership skills - we learn and develop them over time. And as you develop and strengthen your own skills, remember that those further down in the organization need to develop those skills as well. Here are 10 leadership tips that are guaranteed to be helpful for new and experienced managers. Never complain down. Leaders at every level of an organization will see and experience things that may be frustrating, disappointing or even scary. The strong leader is the one who keeps these personal concerns from his or her subordinates. If you must discuss them, share them with your peers or superiors. Nothing kills morale, instills fear or creates more fodder for gossip than the complaints of those above us. Bring three solutions with your problem. The strong leader brings subordinates into the problem-solving business. The next time someone presents you with a problem or challenge, ask that she provide three solutions along with it. Doing so will require that she invest time and energy into looking at the problem from a variety of angles thus developing her own analytical and problem-solving skills. That doesn't mean you need to accept all or any of her solutions, but at least she's invested time in the process. SPRING 2016 | CAR WASH MAGAZINE | WWW.CARWASH.ORG 91 http://WWW.CARWASH.ORG

Table of Contents for the Digital Edition of Car Wash - Spring 2016

Letter from the ICA
Meet the Board
By the Numbers
Overheard Online
Keeping it Clean
When in drought
Reducing your environmental footprint
Continental divide
Will sympathetic pricing draw customers?
Women in Car Wash
Make money, work with friends
Should the customer have a say in employee pay?
International Profile
Women in Car Wash
Hear and be heard
OSHA update
ICA Annual Report
Creating exceptional managers
When professional contacts get personal
Ten tips for transforming your teams
Becoming an employer of choice
Show me the money
ICA launches new series of events for car wash professionals
CAR WASH Magazine wins award
Take a Tour
Wash Ideas
Focus on a Member
Blast from the Past
Marketing Minute
Download It!
Ask Champ
Top Tweets
Safety Tip
Mea Culpa
Advertiser Index
5 Things

Car Wash - Spring 2016