College Services - Summer 2017 - 26

Scheduling
is NOT
Conference
Management
By Laura Lafferty,

Executive Director; Kinetic Software

Leading Lady vs Best
Friend
One of my favorite chick flicks is The
Holiday. In it, Arthur Abbot has a great
line to one of the main characters, Iris
Simpkins. He says, "Iris, in the movies we
have leading ladies and we have the best
friend. You, I can tell, are a leading lady,
but for some reason you are behaving
like the best friend."
When I was working in conference
services years ago, I always felt like
the best friend. People didn't quite
understand us, what we did, why we even
existed. We had to continually justify our
place on campus and explain our value.
I also knew I wasn't alone in these
experiences.

Scheduling is NOT
Conference Management
When I started as Director, I was handed
a new-to-campus software system.
Sounded like I was off to a solid start. Or
so I thought. What I was handed was an
academic scheduling system that "could
manage conferences and events".
I soon learned, there is no such thing.
Could it book meeting spaces? Yes.

Advertorial

Come &
See us
at C3X

How am I supposed to book catering?
What do I do about housing? Where do I
put what A/V equipment is needed when
and where? Where are my contracts, my
invoices? And so on.

System interfaces provided an
easy answer. As with our system,
KxConferencing linked with the
academic scheduling system through
an interface to cross-populate the
scheduling of meeting and classroom
spaces. It could work one way ( from
academics to KxConferencing or vice
versa) or two ways (where systems
share data with each other).

Before I knew it, we were using the
academic scheduling software to book
meeting rooms, but various other systems,
Excel sheets and Word for the rest.

With the interface, Academics could
keep the system that worked for them
and I could get a system specifically
designed for conference management.

It was madness and it was not
conference management software.

Work to become the star
of the show

But that's how it is

Does any of this sound familiar to you?
Why should anyone continue to work
in a system that doesn't meet your
needs just because it meets the needs
of a different department?

But in terms of managing conferences,
that is where the usefulness ended. And
we know conference management is more
than just scheduling meeting rooms.

Actually, no. There are software products
out there that will do everything listed
above in one system, such as our
product, KxConferencing.
But what about shared visibility between
Events and Academics? This was one of
the main motivating factors for using
a scheduling system for departments;
everyone needs to see data.
However, this left me with a system
that could not manage conferences
and events.

We in conference services are leading
ladies (and men) and deserve to have
the tools we need to succeed. It is time
we all started acting like it instead of
settling for being the best friend.


http://www.kineticsoftware.com/kxconferencing

Table of Contents for the Digital Edition of College Services - Summer 2017

Opening Remarks: Presidential Perspective
Future-proofing your organization’s leadership
Perspectives on strong campus housing partnerships from both sides of the table
Achieving institutional excellence through collaborative sustainability efforts
New partners for new ventures
Corporate Partnerships: Focus on university partnership
Partnerships and possibilities: Working together to bring a food truck to campus
What vendors wish we knew
Partnerships key to addressing food insecurity at WSU
Student Author Contest winners
Partnership at its core: Arizona State University's Sun Devil Fitness Complex and the Downtown YMCA
In Closing Executive Summary
Professional Development Calendar
Advertisers Index/Advertisers.com
College Services - Summer 2017 - intro
College Services - Summer 2017 - belly1
College Services - Summer 2017 - belly2
College Services - Summer 2017 - cover1
College Services - Summer 2017 - cover2
College Services - Summer 2017 - 3
College Services - Summer 2017 - 4
College Services - Summer 2017 - 5
College Services - Summer 2017 - Opening Remarks: Presidential Perspective
College Services - Summer 2017 - 7
College Services - Summer 2017 - 8
College Services - Summer 2017 - 9
College Services - Summer 2017 - Future-proofing your organization’s leadership
College Services - Summer 2017 - 11
College Services - Summer 2017 - Perspectives on strong campus housing partnerships from both sides of the table
College Services - Summer 2017 - 13
College Services - Summer 2017 - 14
College Services - Summer 2017 - 15
College Services - Summer 2017 - 16
College Services - Summer 2017 - 17
College Services - Summer 2017 - 18
College Services - Summer 2017 - Achieving institutional excellence through collaborative sustainability efforts
College Services - Summer 2017 - 20
College Services - Summer 2017 - 21
College Services - Summer 2017 - 22
College Services - Summer 2017 - New partners for new ventures
College Services - Summer 2017 - 24
College Services - Summer 2017 - 25
College Services - Summer 2017 - 26
College Services - Summer 2017 - 27
College Services - Summer 2017 - Corporate Partnerships: Focus on university partnership
College Services - Summer 2017 - 29
College Services - Summer 2017 - Partnerships and possibilities: Working together to bring a food truck to campus
College Services - Summer 2017 - 31
College Services - Summer 2017 - What vendors wish we knew
College Services - Summer 2017 - 33
College Services - Summer 2017 - 34
College Services - Summer 2017 - Partnerships key to addressing food insecurity at WSU
College Services - Summer 2017 - 36
College Services - Summer 2017 - 37
College Services - Summer 2017 - Student Author Contest winners
College Services - Summer 2017 - 39
College Services - Summer 2017 - 40
College Services - Summer 2017 - 41
College Services - Summer 2017 - 42
College Services - Summer 2017 - 43
College Services - Summer 2017 - 44
College Services - Summer 2017 - Partnership at its core: Arizona State University's Sun Devil Fitness Complex and the Downtown YMCA
College Services - Summer 2017 - 46
College Services - Summer 2017 - In Closing Executive Summary
College Services - Summer 2017 - 48
College Services - Summer 2017 - Professional Development Calendar
College Services - Summer 2017 - Advertisers Index/Advertisers.com
College Services - Summer 2017 - cover3
College Services - Summer 2017 - cover4
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