The Call - Winter 2016 - 31

Location Accuracy Testing

SOCIAL ALERT
801 Brickell Avenue, Suite 900
Miami, FL 33131
Phone: (305) 728-4739
Email: info@invidgroup.com
Website: www.social-alert.com

NEXT NAV LLC
7926 Jones Branch Drive, Suite 500
McLean, VA 22102
Phone: (800) 775-0982
Email: bcox@NextNav.com
Website: www.nextnav.com
NextNav deployed a revolutionary positioning
technology allowing mobile devices to reliably
determine their location in indoor and urban
environments where GPS doesn't reach.
NextNav's technology combines accurate
horizontal positioning with floor-level height
precision. NextNav's deployed managed
network with carrier-grade dependability and
metropolitan-wide coverage provides positioning
services for precise location accuracy.

Next Generation 9-1-1

AGENT511
425 Huehl Road, Suite 11B
Northbrook, IL 60062
Phone: (877) 511-9511
Email: info@agent511.com
844170_AGENT.indd
1
1/6/17
Website: www.Agent511.com

Management Systems
ESSENTIAL MANAGEMENT
SOLUTIONS, LLC
1 S Second Street
Pottsville, PA 17901
Phone: (570) 621-9000
Website: www.emsolutionsllc.net

Essential Management Solutions, LLC-home
of the 9-1-1 Information Management
System (9IMS)-a Public Safety Consulting
Firm working with Federal, State, County
and local agencies. Our staff has extensive
experience in 9-1-1 regional projects, wireless
deployment solutions, planning, design,
integration, and management of communications
systems and technology solutions.

4:00 PM

AGENT511 offers cloud and on premise text to
911, multimedia, and social chat. The platform
is delivered standalone with voice notification
or integrated with the CAD, CPE, and recorders.
Custom routing allows for seamless text taking.
Pictures/video can be routed directly to first
responders without burdening call takers.

DIALMYAPP
Pasadena, CA
Phone: (818) 319-2884
Email: doobie.shemer@dialmyapp.us
Website: www.dialmyapp.us
DialMyApp, an innovative turnkey, highly
scalable, and reliable mobile cloud-based
platform that improves the business'
customer digital engagement, reduce its
operational cost and increase revenue.

10:02 pm

D Networks Mobile application allows
responders to know what dispatch knows, get
driving directions, and perform routine tasks
in less steps with less effort. This purpose built
application is an in vehicle must have for any
first responder and will improve the operational
burdens of your already busy staff immediately.

SAFETY NOW SOLUTIONS 911HELPSMS APP
Box 1089
Springfield, VA 22151
Phone: (800) 745-0932
Email: MinhTran@ready311.com
Website: www.911helpsms.com

Join us in our celebration. Airbus DS
Communications wins NG9-1-1 Company of the
year by Frost and Sullivan. The VESTA® product
suite is recognized as the most comprehensive
and powerful NG9-1-1 solution in the market.
We are honored and invite you to experience the
difference, the VESTA difference.

AT&T
208 South Akard Street
Dallas, TX 75202
Phone: (732) 421-7235
Website: www.att.com/publicsafety
Call, to Car, to Crisis, AT&T public safety
solutions - Access and share critical information
when and where you need it - Effectively meet
day to day challenges and contain costs Create tactical responses to keep vital services
operational during demanding situations.

CAPGEMINI GOVERNMENT SOLUTIONS
400 West 15th Street, Suite 250
Austin, TX 78701
Phone: (859) 797-7176
Email: samuel.bard@capgemini-gs.com
Website: www.capgemini.com

DDTI is supporting significant Next Generation
9-1-1 (NG9-1-1) deployments with key i3
components that ensure the reliability and
predictability of emergency call routing. In
addition to software, DDTi is a leading provider
of Geographic Information System (GIS) services
that expedite NG9-1-1 implementations
and ensure ongoing geospatial accuracy.

With over 180,000 consultants in over
40 countries, Capgemini is one of the foremost
providers of consulting, technology and
outsourcing services in the world. We are
global innovators with local experts who
support transformational leadership, agile
government, and disruptive technology.
We utilize our global consulting expertise
to provide US government agencies with a
full range of advisory, implementation, and
management services, and drive innovative
ways to streamline organizations, reduce costs,
and fulfill mission goals and objectives.

CenturyLink provides best-in-class Public
Safety data & voice solutions nationwide.
These solutions can assist you in providing fast
emergency response. We combine the expertise
and capabilities of a national provider with
unmatched local support from our locally based
engineers and representatives to help you prepare
for tomorrow's NG9-1-1 requirements.

COMTECH TELECOMMUNICATIONS CORP.
2401 Elliott Avenue, Suite 200
Seattle, WA 98121
Phone: (800) 557-5869
844302_Comtech.indd
1
29/11/16 5:01 am
Email: brian.mcnealy@comtechtel.com
Website: www.comtechtel.com

ASHBURN CONSULTING
43848 Goshen Farm Court
Leesburg, VA 20176
Phone: (301) 873-0080
Email: mnicholson@ashburnconsulting.com
Website: AshburnConsulting.com
Ashburn Consulting, a Small Disadvantaged
(SDB) and Minority-owned Business based
in the Washington, DC metropolitan area,
specializes in providing network and network
security solutions in complex environments
to a select set of government and business
clients. The company is composed of an elite
team of engineers and business consultants.

DIGITAL DATA TECHNOLOGIES, INC.
2323 W. 5th Avenue
Columbus, OH 43204
Phone: (614) 429-3384
Email: dcasey@ddti.net
Website: www.ddti.net

CENTURYLINK
600 New Century Parkway
New Century, KS 66031
Phone: (913) 353-7313
Email: kevin.eckhoff@centurylink.com
Website: www.centurylink.com

AIRBUS DS COMMUNICATIONS
42505 Rio Nedo
Temecula, CA 92590
Phone: (951) 719-2100
22/11/16 2:02 pm
844806_Airbus.indd 1
Email: info@airbus-dscomm.com
Website: www.Airbus-DSComm.com

Mobile Apps

ID NETWORKS INC
7720 Jefferson Road
Ashtabula, OH 44004
Phone: (800) 982-0751
Email: sales@idnetworks.com
26/04/16
808145_ID.indd 1
Website: www.idnetworks.com

Social Alert is an emergency alert system for
smartphones capable of providing location based
information among other important information
about an incident. The system also provide PSAPS
with mass notification features to alert citizens.

BLACK & VEATCH
6800 W 115th Street, Suite 2292
Overland Park, KS 66211
Phone: (913) 458-2000
Email: KlohsKM@bv.com
Website: www.bv.com/publicsafety

Comtech offers an end-to-end,
standards-compliant approach to implementing
NENA i3 systems, combining Next Generation Core
Services with the necessary transitional elements
to bring legacy carriers and PSAPs onto the ESInet.
This replacement for legacy solutions reliably and
accurately routes 9-1-1 voice calls, texts to 9-1-1
and multimedia messages to PSAPs.

EXACT 9-1-1 LTD
P O Box 1072
Chardon, OH 44024
Phone: (330) 429-4911
Email: sales@exact911.com
Website: www.exact911.com
Exact 9-1-1, Ltd. removes old 911 equipment,
telephone systems, alarm panels, old computers
or any other unused IT equipment from your
working 911 Centers. Call or email for a quote
to clean up your equipment rooms and dispatch
areas. Our services are very affordable.

FRONTIER COMMUNICATIONS
2221 Lakeside Boulevard
Richardson, TX 75082
Phone: (469) 913-5022
Email: vince.gitch@ftr.com
Website: https://business.frontier.com
Frontier has a strong passion for Public Safety
across its national footprint and its partnerships
with NextGen 9-1-1 Industry Leaders enable
comprehensive state-of-the-art solutions.
Frontier's local 9-1-1 technicians, 24x7
Customer Care Center, Sales, Engineering,
and Service Management teams maximize
a positive customer experience and
value to its Pubic Safety customers.

GENERAL DYNAMICS INFORMATION
TECHNOLOGY (GDIT)
3120 Fairview Park Drive
Fallschurch, VA 22042
Phone: (703) 995-3663
Email: edward.Naybor@gdit.com
Website: www.gdit.com
General Dynamics Information Technology (GDIT)
provides Next Generation 911-as-a-Service and
other standards-based public safety services
and solutions. We bring a wealth of capabilities
and experience from decades of delivering
mission-critical communications in the defense,
federal, and state and local sectors. GDIT is
headquartered in Fairfax, Virginia, with major
offices worldwide.

GEO-COMM
601 W. Saint Germain Street
Saint Cloud, MN 56301
Phone: (320) 240-0040
Email: geocomm@geo-comm.com
Website: www.geo-comm.com
GeoComm is a leading provider of NG9-1-1 GIS
solutions. This includes: GIS data quality control,
transformation, and aggregation services as
well as emergency call routing in a NG system,
and mapping software for 9-1-1 call takers and
in-the-field emergency responders.
Visit www.geo-comm.com to learn more.

911 Help SMS delivers indoor location data from
mobile phones to public-safety answering points.

Read the digital edition at www.naylornetwork.com/nen‑nxt/

31


http://www.ddti.net http://www.social-alert.com http://www.bv.com/publicsafety http://www.nextnav.com http://www.social-alert.com http://www.bv.com/publicsafety http://www.ddti.net http://www.capgemini.com http://www.nextnav.com http://www.capgemini.com http://www.Agent511.com http://www.exact911.com http://www.exact911.com http://www.emsolutionsllc.net http://www.Agent511.com http://www.centurylink.com http://www.emsolutionsllc.net https://business.frontier.com http://www.Airbus-DSComm.com http://www.centurylink.com https://business.frontier.com http://www.Airbus-DSComm.com http://www.dialmyapp.us http://www.comtechtel.com http://www.gdit.com http://www.dialmyapp.us http://www.AshburnConsulting.com http://www.comtechtel.com http://www.gdit.com http://www.idnetworks.com http://www.AshburnConsulting.com http://www.idnetworks.com http://www.geo-comm.com http://www.att.com/publicsafety http://www.geo-comm.com http://www.911helpsms.com http://www.att.com/publicsafety http://www.geo-comm.com http://www.911helpsms.com http://www.naylornetwork.com/nen-nxt

Table of Contents for the Digital Edition of The Call - Winter 2016

President’s Message
From the CEO
Failing to Plan is Planning to Fail: The Gatlinburg Fires
Government Affairs
10 Best Practices to Improve Your 9-1-1 Quality Assurance Program
Tech Trends
NENA Helps Bring Disability Awareness Training to the Forefront
Operations
Educational and Operational Issues
Public Safety Product and Service Buyer’s Guide
Index to Advertisers/Advertisers.com
The Call - Winter 2016 - cover1
The Call - Winter 2016 - cover2
The Call - Winter 2016 - 3
The Call - Winter 2016 - 4
The Call - Winter 2016 - 5
The Call - Winter 2016 - 6
The Call - Winter 2016 - 7
The Call - Winter 2016 - President’s Message
The Call - Winter 2016 - From the CEO
The Call - Winter 2016 - Failing to Plan is Planning to Fail: The Gatlinburg Fires
The Call - Winter 2016 - 11
The Call - Winter 2016 - 12
The Call - Winter 2016 - Government Affairs
The Call - Winter 2016 - 10 Best Practices to Improve Your 9-1-1 Quality Assurance Program
The Call - Winter 2016 - 15
The Call - Winter 2016 - 16
The Call - Winter 2016 - 17
The Call - Winter 2016 - 18
The Call - Winter 2016 - Tech Trends
The Call - Winter 2016 - NENA Helps Bring Disability Awareness Training to the Forefront
The Call - Winter 2016 - 21
The Call - Winter 2016 - 22
The Call - Winter 2016 - Operations
The Call - Winter 2016 - Educational and Operational Issues
The Call - Winter 2016 - 25
The Call - Winter 2016 - Public Safety Product and Service Buyer’s Guide
The Call - Winter 2016 - 27
The Call - Winter 2016 - 28
The Call - Winter 2016 - 29
The Call - Winter 2016 - 30
The Call - Winter 2016 - 31
The Call - Winter 2016 - 32
The Call - Winter 2016 - 33
The Call - Winter 2016 - Index to Advertisers/Advertisers.com
The Call - Winter 2016 - cover3
The Call - Winter 2016 - cover4
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