The Call - Winter 2017 - 10

William E. Stanton Lifetime 9-1-1 Achievement Award in
2007, and also is a member of the NENA Hall of Fame.
6. Toni Dunne - A steadfast advocate on 9-1-1 accessibility
issues that present themselves to persons with
disabilities in accessing and using 9-1-1 services. Widely
accepted throughout the industry as a subject matter
expert on ADA and the PSAP, Dunne has authored
numerous articles and given presentations as well as a
testimony before Congress on disabled persons' access
to 9-1-1 services.
7. E911 Caucus - Founding members included Sen.
Conrad Burns (R - ID), Sen. Hillary Clinton (D - NY), Rep.
Anna Escho (D - CA), and Rep. John Shimkus (R - IL); a
bicameral, bipartisan group that continues to advance
legislation aimed at improving 9-1-1 services for the
citizens of America and PSAPs nationwide.
8. Federal Agencies - Long-time support and early
funding for 9-1-1 from 1966 -1976, these agencies
continue to offer support and funding as directed by
Congress for the advancement of Next Generation 9-1-1.
* Law Enforcement Assistance Administration (LEAA)
* National Telecommunications Information
Authority (NTIA)
* Federal Communications Commission (FCC)
* National Highway Traffic Safety
Administration (NHTSA)
* US Department of Transportation (USDOT)
* US Department of Commerce (USDOC)
9. Laurie Flaherty - A long-time public policy advocate for
9-1-1 services while serving in various roles with the U.S.
Department of Transportation, National Highway Traffic
Safety Administration (NHTSA), and most recently as the
Director of the US 9-1-1 Program Office offering grant
assistance for NG 911 services.
10. Brian Fontes, Ph.D. - Fontes was legislative affairs
director for Cingular and AT&T Wireless for 9-1-1 issues
until 2008, when he became the first Chief Executive
Officer of NENA, establishing a new governance model
for NENA in regard to advocacy and representation of
9-1-1 issues before the U.S. Congress, the FCC, and other
federal agencies. Chiefly responsible for taking the idea
of Next Generation 9-1-1 to reality.
11. Red E. Fox™ - Mascot for 9-1-1 for Kids training program
used extensively throughout the U.S. in educating
school-aged children about the proper use of 9-1-1.
12. James Goerke - Goerke began his career in 9-1-1
with the NE Texas Council of Governments, where he
served until he was chosen as deputy director and
then director of the State of Texas 9-1-1 Program office.
Following a distinguished tenure, he was named the
executive director of the Texas 9-1-1 Alliance in 2007,
where he continues to serve. A longtime advocate of
9-1-1, Goerke has served on the NENA Executive Board
and as interim executive director of NENA, as well as on
numerous standards committees. He has worked with
the FCC and the Traffic Safety Advancement Group with
USDOT, is a recipient of the William E. Stanton Lifetime



9-1-1 Achievement Award, and is a member of the
NENA Hall of Fame.
13. Bob Gojanovich - An employee of Verizon, Gojanovich
worked primarily in Vermont and was actively involved
in the development of 9-1-1 technical standards at
the national level since 1993. He chaired the Network
Technical Committee for the National Emergency Number
Association (NENA) for 10 years and remains a strategic
advisor to NENA's Development Steering Council.
Gojanovich was given the William E. Stanton Lifetime
9-1-1 Achievement Award by NENA in 2003 and is a
member of the NENA Hall of Fame.
14. Patrick Halley, JD - As the former Legislative Affairs
Director for NENA, Halley has played an important role
in the development of regulatory issues that affect 9-1-1
while working for the FCC, most recently as executive
director of the E9-1-1 Institute.
15. Bill Hinkle - Former NENA National President in 1999,
Hinkle is a well-respected 9-1-1 advocate in legislative
and regulatory arenas who served as an advocate for
the National Center for Missing and Exploited Children
in establishing an ANSI Standard dealing with missing
children. He is a member of the NENA Hall of Fame.
16. Roger Hixson - Hixson is a former Ohio Bell employee
who worked on wireline 9-1-1 issues and became the
technical director for NENA, a role in which he was
pivotal in the evolution of 9-1-1 systems from analogue
phone lines to Next Generation 9-1-1 over high
speed internet.
17. Henry "Hank" Hunt - Hunt made presentations across
the U.S. as he pressed Congress for the passage of Kari's
Law after the tragic death of his daughter Kari Hunt
Dunn, obtaining over 500,000 signatures supporting the
successful passage of Federal legislation that eliminates
dialing of 9 for an access line prior to dialing 9-1-1 in PBX
phone systems used in many locations, including hotels
and resorts in the U.S.
18. Robert Wood Johnson II, (Johnson and Johnson
Corp.) - An entrepreneur who in 1972 donated
$15 million in grant money to assist rural America in
implementing 9-1-1 services.
19. John Kelly, J.D. - A former police officer, Kelly is an
industry expert in 9-1-1 law serving as legal counsel
for the NENA executive board as well as the IL NENA
executive board. He continues to teach 9-1-1 laws as
they related to liability in the PSAP. He is a NENA Hall of
Fame member.
20. Will Little - An industry partner who developed a mini
computer screen that was used to show the Automatic
Number Identification (ANI) to the 9-1-1 call taker/
dispatcher and later also displayed the Automatic
Location Information (ALI) from the phone carrier.
21. John Melcher - Former National President of NENA, in
2001 he implemented a national consortium called the
Strategic Wireless Action Taskforce (SWAT) to evaluate
wireless 9-1-1 call issues and challenges and to establish
a path forward to address and find solutions to those
challenges. He is a NENA Hall of Fame member.


Table of Contents for the Digital Edition of The Call - Winter 2017

President’s Message
From the CEO
The Leaders of 9-1-1 and Its Inception
Government Affairs
50 Years: 9-1-1 Grounded in Public Policy
The History of 9-1-1
Education & Training
Tech Trends
Products and Services Guide
Index to Advertisers/
The Call - Winter 2017 - Intro
The Call - Winter 2017 - cover1
The Call - Winter 2017 - cover2
The Call - Winter 2017 - 3
The Call - Winter 2017 - President’s Message
The Call - Winter 2017 - From the CEO
The Call - Winter 2017 - The Leaders of 9-1-1 and Its Inception
The Call - Winter 2017 - 7
The Call - Winter 2017 - 8
The Call - Winter 2017 - 9
The Call - Winter 2017 - 10
The Call - Winter 2017 - 11
The Call - Winter 2017 - Government Affairs
The Call - Winter 2017 - 50 Years: 9-1-1 Grounded in Public Policy
The Call - Winter 2017 - 14
The Call - Winter 2017 - 15
The Call - Winter 2017 - 16
The Call - Winter 2017 - Operations
The Call - Winter 2017 - 18
The Call - Winter 2017 - The History of 9-1-1
The Call - Winter 2017 - Education & Training
The Call - Winter 2017 - Tech Trends
The Call - Winter 2017 - Products and Services Guide
The Call - Winter 2017 - Index to Advertisers/
The Call - Winter 2017 - cover4