The Call - Winter 2017 - 13



By Mary A. Boyd, ENP
Advancing and improving 9-1-1 requires
a thorough understanding of how
public policy played a historical role in
the establishment of the emergency
number. We also must understand the
critical roles that state laws and federal
regulation have played in creating
deployment timeframes, system
standards, and most importantly the
funding of 9-1-1 systems. Recognizing
the 50th anniversary of our 9-1-1
emergency telephone number, I think it
only fitting to recap how public policy
enacted at all levels of government has
established our past and continues to
influence our 9-1-1 future.

1957: National Association
of Fire Chiefs
The concept of a single emergency
number was officially introduced
in the United States by the National
Association of Fire Chiefs when the
association recommended the use of a
single number for reporting fires.

1967: The Challenge of
Crime in a Free Society
While the National Association of
Fire Chief's was an advocate of an
efficient emergency number, it was a
Presidential directive that formalized
the recommendations. On July 23,
1965, recognizing the urgency of
the Nation's crime problem, and the
depth of ignorance about it, President
Lyndon Johnson established the
Commission on Law Enforcement
and Administration of Justice,
through Executive Order 11236.1

The result was the report entitled The
Challenge of Crime In A Free Society, and
a recommendation that set the stage
for a single emergency number for the
United States.
By 1967, 19 commissioners, 63 staff
members, 175 consultants and hundreds
of advisors issued the report about
crime in America that encompassed
information about those who commit
crimes, the victims, and proposed
solutions to reduce crime. If you are
a history buff and especially a law
enforcement policing history buff this

300-page report is a fascinating and
enlightening read.
The report contained more than 200
specific recommendations for preventing
crime and creating a safer society. As
part of the recommendations contained
within the "Preventing Crime" section
of the report, steps to reduce police
response time were discussed and
recommendation included, but were not
limited to:
* Police Call Boxes should be left open
and designated "public emergency
callboxes"; and

Read the digital edition at


Table of Contents for the Digital Edition of The Call - Winter 2017

President’s Message
From the CEO
The Leaders of 9-1-1 and Its Inception
Government Affairs
50 Years: 9-1-1 Grounded in Public Policy
The History of 9-1-1
Education & Training
Tech Trends
Products and Services Guide
Index to Advertisers/
The Call - Winter 2017 - Intro
The Call - Winter 2017 - cover1
The Call - Winter 2017 - cover2
The Call - Winter 2017 - 3
The Call - Winter 2017 - President’s Message
The Call - Winter 2017 - From the CEO
The Call - Winter 2017 - The Leaders of 9-1-1 and Its Inception
The Call - Winter 2017 - 7
The Call - Winter 2017 - 8
The Call - Winter 2017 - 9
The Call - Winter 2017 - 10
The Call - Winter 2017 - 11
The Call - Winter 2017 - Government Affairs
The Call - Winter 2017 - 50 Years: 9-1-1 Grounded in Public Policy
The Call - Winter 2017 - 14
The Call - Winter 2017 - 15
The Call - Winter 2017 - 16
The Call - Winter 2017 - Operations
The Call - Winter 2017 - 18
The Call - Winter 2017 - The History of 9-1-1
The Call - Winter 2017 - Education & Training
The Call - Winter 2017 - Tech Trends
The Call - Winter 2017 - Products and Services Guide
The Call - Winter 2017 - Index to Advertisers/
The Call - Winter 2017 - cover4