PestWorld - January/February 2018 - 29

an organizational chart and job descriptions
so roles and responsibilities are well defined
and expectations are clear. Having that visual
representation of your company's structure will
also help you identify any gaps in management
and execution that you'll need to address.
According to SCORE mentor and business development expert Wilson Chu, "Your
business plan serves as a road map for the
growth of your business, and it should include
the organizational structure needed to achieve
that growth. It is important to define the key
roles and responsibilities to achieve a cohesive
and smooth functioning organization. The job
positions and functions as outlined in the business plan must be reviewed from time to time
to determine that the plan is still valid based
on current business conditions."
2. CREATE PROCESSES AND SYSTEMS.
According to the Merriam Webster dictionary,  a process is "a series of actions that
produce something or that lead to a particular result," and a system is "a group of
related parts that move or work together."
You'll benefit by having both as you grow
your business.

''

Much of what works or doesn't work
in a small business can often be traced back
to the success or failure within its processes
and systems, so it's critical to regularly
review their effectiveness."

Much of what works or doesn't work in
a small business can often be traced back
to the success or failure within its processes
and systems, so it's critical to regularly review
their effectiveness.
For more insight about starting or growing your small business, reach out to the
local SCORE chapter near you. SCORE mentors have a broad range of expertise about
all things involved in managing a small business. They can provide you with valuable
guidance and feedback to help you grow your
business successfully.

Since 1964, SCORE "Mentors to America's
Small  Business" has helped more than
10 million aspiring entrepreneurs and small
business owners through mentoring and
business workshops. More than 11,000 volunteer business mentors in over 320 chapters
serve their  communities through entrepreneur education dedicated to the formation,
growth and success of small businesses. For
more information about starting or operating a small business, call 1-800-634-0245 for
the SCORE chapter nearest you. Visit SCORE
at www.score.org.  ● 

* Processes
By documenting functions and activities
in a step-by-step format, you'll have clear
instructions for the employees to whom
you entrust responsibilities. A small sampling of processes most small businesses
might consider include: fielding and qualifying leads, prospecting for new business,
creating proposals and estimates, creating
products, invoicing clients, receiving client
payments, etc.

* Systems
A small business's systems are the platforms and tools that enable it to carry
out its processes. A few examples might
include: your accounting software, email
platform, website content management
platform, social media management apps,
productivity apps, customer relationship
management systems, etc.
"Well thought-through processes and systems will allow your organization to grow
and expand to accommodate future requirements. They give your organization the flexibility to change," explains Chu.
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Table of Contents for the Digital Edition of PestWorld - January/February 2018

President’s Message
FARM BILL 101
GEARING UP FOR LEGISLATIVE DAY
PREEMPTION 101
Standards: Safety First
Marketing Corner: Is Your Website Up to Speed?
Membership Programs: Health Insurance for NPMA Members
Ask the Expert
TWO PREREQUISITES TO MANAGING SMALL BUSINESS GROWTH
Index of Advertisers
Calendar of Events
PestWorld - January/February 2018 - Intro
PestWorld - January/February 2018 - cover1
PestWorld - January/February 2018 - cover2
PestWorld - January/February 2018 - 3
PestWorld - January/February 2018 - 4
PestWorld - January/February 2018 - 5
PestWorld - January/February 2018 - 6
PestWorld - January/February 2018 - 7
PestWorld - January/February 2018 - 8
PestWorld - January/February 2018 - President’s Message
PestWorld - January/February 2018 - FARM BILL 101
PestWorld - January/February 2018 - 11
PestWorld - January/February 2018 - 12
PestWorld - January/February 2018 - 13
PestWorld - January/February 2018 - GEARING UP FOR LEGISLATIVE DAY
PestWorld - January/February 2018 - 15
PestWorld - January/February 2018 - 16
PestWorld - January/February 2018 - 17
PestWorld - January/February 2018 - PREEMPTION 101
PestWorld - January/February 2018 - 19
PestWorld - January/February 2018 - 20
PestWorld - January/February 2018 - Standards: Safety First
PestWorld - January/February 2018 - Marketing Corner: Is Your Website Up to Speed?
PestWorld - January/February 2018 - 23
PestWorld - January/February 2018 - Membership Programs: Health Insurance for NPMA Members
PestWorld - January/February 2018 - 25
PestWorld - January/February 2018 - Ask the Expert
PestWorld - January/February 2018 - 27
PestWorld - January/February 2018 - TWO PREREQUISITES TO MANAGING SMALL BUSINESS GROWTH
PestWorld - January/February 2018 - 29
PestWorld - January/February 2018 - Calendar of Events
PestWorld - January/February 2018 - cover3
PestWorld - January/February 2018 - cover4
PestWorld - January/February 2018 - divider1
PestWorld - January/February 2018 - divider2
PestWorld - January/February 2018 - outsert1
PestWorld - January/February 2018 - outsert2
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