PestWorld - September/October 2017 - 11

A
KEY TAKEAWAYS
■ As a small or medium business in the U.S., there's
a 12 percent chance your company will be hit
with an employment claim.
■ It's essential for every business - regardless of your industry,
size or state - to stay on top of employment laws.
■ It's critical to determine which employment laws apply
to your business and ensure your managers follow those
regulations to a T.
■ While the U.S. Department of Labor oversees federal
employment and labor law, it's important to remember that
individual states also have their own specific laws.
■ Employers should have a thorough hiring process outlined
for their managers.
■ When deciding to terminate, make sure you have
discussed performance issues with the employee and
documented these conversations and any performance
improvement plans.
■ An employee manual is a vital employment law tool
for every business - but you must also mandate the
manual's policies. It's also important to clearly address the
process and procedures for employee complaints within
the manual.
■ Three federal laws all pest management leaders should
have on their radar are the minimum wage, lunch breaks
and leaves of absence.
■ It's critical to stay on top of the latest federal and state
employment laws and abide by them every step of the way.

AS A SMALL OR MEDIUM BUSINESS IN the U.S., there's a 12 percent chance
your company will be hit with an employment claim - and depending
on the state where you do business, the odds may be even higher. For
instance, global specialist insurer Hiscox found that California businesses
are 40 percent more likely to be involved in an employee lawsuit than
the national average.
This is why it's essential for every business - regardless of your industry, size or state - to stay on top of employment laws. And yes, that
includes pest management companies, even the smallest mom-andpop shops.
"Employment laws are ever-changing and can have significant consequences for employers if not properly followed, so it is important to
stay abreast of and adhere to the employment laws governing your
company," points out Melanie S. Griffin, attorney at law with Dean
Mead, a full-service law firm with offices in Tampa and Orlando. Griffin
practices in Dean Mead's litigation department, representing clients
throughout Florida, the southeast and beyond, and has worked with
clients in the pest control industry.
"Pest control leaders sometimes mistakenly believe that certain
employment law guidelines are not applicable to their companies or
employees if they have a small operation and/or because they employ
lower-level technician employees," Griffin continues. "This is not true -
the pest control industry is one that is highly regulated, extremely
competitive and very lucrative, meaning that employment laws play
an important role in governing the industry."
This is why it's critical to determine which employment laws apply
to your business and ensure your managers follow those regulations to
a T. "Management should be aware of both current and pending regulatory changes," explains Kylie Luff, senior vice president and managing
partner with Seay Management Partners, a full-service human resources
management firm located in Orlando. "These positions deal with the
entire employee base on a daily basis, and they should know the dos and
don'ts of management, both from a regulatory perspective and a 'best
practice' standpoint. Having a knowledgeable management team helps
to eliminate turnover and to create a calm, secure work environment."
While the U.S. Department of Labor oversees federal employment
and labor law, it's important to remember that individual states also
have their own specific laws. If you want to maintain a stable work
environment and stay out of hot water, you'll need to keep up with
these ever-shifting regulations at both the federal and state level.
Keep reading for some employment law tips, advice and best practices for pest management leaders:

HIRING AND FIRING
"Most employers tend to 'hire fast' and 'fire slow,'" Luff points out.
However, when it comes to hiring new employees, she says consistency is key. "In an effort to minimize turnover, employers should
have a thorough hiring process outlined for their managers," she recommends. "More importantly, it's key to go through the same hiring
process with all potential new hires to avoid liability with regard to
discrimination claims."
Then there's the dreaded employee termination. Of course, firing a
worker is never a pleasant experience, but oftentimes it's absolutely
necessary. "When deciding to terminate, employers should ensure
that they have discussed performance issues with the employee and
that they have documented these conversations and any performance
improvement plans," Luff says.
PESTWORLD > SEPTEMBER | OCTOBER 2017

| 11



Table of Contents for the Digital Edition of PestWorld - September/October 2017

President’s Message
Employment Law 101
Safety First
Nine Legal Problems You Can Avoid
Making Safety Part of the Job
Pestworld Preview
Lyme Disease: A Clinical Look at a Multisystem Disorder
Marketing Corner: Five Steps to Nail a Media Interview
Standards: Qualitypro Charts the Future of Credentialing
Ask the Expert
The Cost of a Data Breach Could Put Your Pest Control Operation Out of Business
Membership Programs: The New Npma Health Insurance Exchange
Calendar of Events
Index of Advertisers
PestWorld - September/October 2017 - intro
PestWorld - September/October 2017 - cover1
PestWorld - September/October 2017 - cover2
PestWorld - September/October 2017 - 3
PestWorld - September/October 2017 - 4
PestWorld - September/October 2017 - 5
PestWorld - September/October 2017 - 6
PestWorld - September/October 2017 - 7
PestWorld - September/October 2017 - President’s Message
PestWorld - September/October 2017 - 9
PestWorld - September/October 2017 - Employment Law 101
PestWorld - September/October 2017 - 11
PestWorld - September/October 2017 - 12
PestWorld - September/October 2017 - 13
PestWorld - September/October 2017 - Safety First
PestWorld - September/October 2017 - 15
PestWorld - September/October 2017 - 16
PestWorld - September/October 2017 - 17
PestWorld - September/October 2017 - Nine Legal Problems You Can Avoid
PestWorld - September/October 2017 - 19
PestWorld - September/October 2017 - 20
PestWorld - September/October 2017 - 21
PestWorld - September/October 2017 - Making Safety Part of the Job
PestWorld - September/October 2017 - 23
PestWorld - September/October 2017 - 24
PestWorld - September/October 2017 - 25
PestWorld - September/October 2017 - Pestworld Preview
PestWorld - September/October 2017 - 27
PestWorld - September/October 2017 - 28
PestWorld - September/October 2017 - 29
PestWorld - September/October 2017 - 30
PestWorld - September/October 2017 - Lyme Disease: A Clinical Look at a Multisystem Disorder
PestWorld - September/October 2017 - 32
PestWorld - September/October 2017 - 33
PestWorld - September/October 2017 - Marketing Corner: Five Steps to Nail a Media Interview
PestWorld - September/October 2017 - 35
PestWorld - September/October 2017 - Standards: Qualitypro Charts the Future of Credentialing
PestWorld - September/October 2017 - 37
PestWorld - September/October 2017 - 38
PestWorld - September/October 2017 - Ask the Expert
PestWorld - September/October 2017 - The Cost of a Data Breach Could Put Your Pest Control Operation Out of Business
PestWorld - September/October 2017 - 41
PestWorld - September/October 2017 - 42
PestWorld - September/October 2017 - Membership Programs: The New Npma Health Insurance Exchange
PestWorld - September/October 2017 - 44
PestWorld - September/October 2017 - Calendar of Events
PestWorld - September/October 2017 - Index of Advertisers
PestWorld - September/October 2017 - cover3
PestWorld - September/October 2017 - cover4
PestWorld - September/October 2017 - divider1
PestWorld - September/October 2017 - divider2
PestWorld - September/October 2017 - outsert3
PestWorld - September/October 2017 - outsert4
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