PestWorld - September/October 2017 - 13

PUT IT IN WRITING
According to Griffin, an employee manual is a vital employment law
tool for every business. "Have an employee manual setting forth your
company's policies," she says. "[It should] address concerns regarding
employee behavior both by counseling the employee and documenting
the incident and discipline in writing."
Of course, an employee manual isn't worth the paper it's printed on
if you fail to mandate the policies spelled out in its pages. "Enforce your
policies and procedures consistently to all employees," Griffin says. You
should also take time to review your employee manual with each new
hire and give them an opportunity to ask questions about company
policies and procedures.
EMPLOYEE COMPLAINTS
As wonderful as your business may be, no office environment or company culture is perfect. Whether it's the nauseating fishy smell in the
break room, a loud co-worker who has inappropriate personal phone
conversations or the overbearing micromanager who barks demands
at the team, employees will certainly want to express some grievances
along the way - and that is their right as an American worker. This is
why it's important to clearly address the process and procedures for
employee complaints within your employment manual.
"Employee complaints and how they should be handled are ideally
outlined in the Employee Handbook," Luff says. She adds that you
should determine which managers or employees will be responsible for
hearing these worker complaints. "A few key roles within the company
should be listed as 'sources' or 'avenues' for employees to reach out to
in the event that they have a concern or complaint."
THREE MUST-KNOW EMPLOYMENT LAWS
While the employment regulations you're required to follow will vary
based on your state and business size, here are three federal laws all
pest management leaders should have on their radar:
1. Minimum wage: Federal minimum wage is currently set at $7.25 per
hour for workers who do not receive tips. However, most states
require a higher minimum wage. Under the U.S. Fair Labor Standards
Act (FLSA), your business must pay employees minimum wage if
you have $500,000 or more in annual sales. Again, this standard
may be different depending on your state. If your employees work
overtime (more than 40 hours a day), you must pay them at time
and half for those extra hours.

''

Employment laws are
ever-changing and can have significant
consequences for employers if not
properly followed, so it is important
to stay abreast of and adhere to
the employment laws governing
your company."
-MELANIE S. GRIFFIN, ATTORNEY AT LAW, DEAN MEAD

2. Lunch breaks: The FLSA also sets worker meal and rest break rules,
but these are not required by federal law. However, most states
require short rest breaks and at least a 30-minute meal break.
3. Leave of absence: Under the Family and Medical Leave Act (FMLA),
businesses must allow up to 12 weeks of unpaid leave for employees
who are suffering from a serious health condition, caring for a family
member, going through adoption or taking maternity leave. In these
circumstances, a business cannot fire or demote an employee for
taking unpaid leave.
STAY OUT OF THE HOT SEAT
Each year, a shockingly large percentage of U.S. businesses are burned
by an employee lawsuit. If you don't want to be one of them, it's critical to stay on top of the latest federal and state employment laws and
abide by them every step of the way.
"It is easy for pest control companies to run afoul of such rules and
regulations," Griffin points out. "Oftentimes a company starts off small
without establishing corporate formalities, experiences fast growth,
and finds itself employing a large workforce without the necessary
employment law structure."
Griffin says employment law is a top-priority issue that businesses
need to address without delay. "The sooner a company can establish
functioning employment law parameters, the more smoothly the company will operate and the better the company can avoid potentially
costly employment law liability," she emphasizes.
To determine which federal employment laws apply to your business,
visit www.DOL.gov/elaws/FirstStep. For employment laws in your state,
contact or visit the website for your state labor office.  ●
PESTWORLD > SEPTEMBER | OCTOBER 2017

| 13


http://www.DOL.gov/elaws/FirstStep

Table of Contents for the Digital Edition of PestWorld - September/October 2017

President’s Message
Employment Law 101
Safety First
Nine Legal Problems You Can Avoid
Making Safety Part of the Job
Pestworld Preview
Lyme Disease: A Clinical Look at a Multisystem Disorder
Marketing Corner: Five Steps to Nail a Media Interview
Standards: Qualitypro Charts the Future of Credentialing
Ask the Expert
The Cost of a Data Breach Could Put Your Pest Control Operation Out of Business
Membership Programs: The New Npma Health Insurance Exchange
Calendar of Events
Index of Advertisers
PestWorld - September/October 2017 - intro
PestWorld - September/October 2017 - cover1
PestWorld - September/October 2017 - cover2
PestWorld - September/October 2017 - 3
PestWorld - September/October 2017 - 4
PestWorld - September/October 2017 - 5
PestWorld - September/October 2017 - 6
PestWorld - September/October 2017 - 7
PestWorld - September/October 2017 - President’s Message
PestWorld - September/October 2017 - 9
PestWorld - September/October 2017 - Employment Law 101
PestWorld - September/October 2017 - 11
PestWorld - September/October 2017 - 12
PestWorld - September/October 2017 - 13
PestWorld - September/October 2017 - Safety First
PestWorld - September/October 2017 - 15
PestWorld - September/October 2017 - 16
PestWorld - September/October 2017 - 17
PestWorld - September/October 2017 - Nine Legal Problems You Can Avoid
PestWorld - September/October 2017 - 19
PestWorld - September/October 2017 - 20
PestWorld - September/October 2017 - 21
PestWorld - September/October 2017 - Making Safety Part of the Job
PestWorld - September/October 2017 - 23
PestWorld - September/October 2017 - 24
PestWorld - September/October 2017 - 25
PestWorld - September/October 2017 - Pestworld Preview
PestWorld - September/October 2017 - 27
PestWorld - September/October 2017 - 28
PestWorld - September/October 2017 - 29
PestWorld - September/October 2017 - 30
PestWorld - September/October 2017 - Lyme Disease: A Clinical Look at a Multisystem Disorder
PestWorld - September/October 2017 - 32
PestWorld - September/October 2017 - 33
PestWorld - September/October 2017 - Marketing Corner: Five Steps to Nail a Media Interview
PestWorld - September/October 2017 - 35
PestWorld - September/October 2017 - Standards: Qualitypro Charts the Future of Credentialing
PestWorld - September/October 2017 - 37
PestWorld - September/October 2017 - 38
PestWorld - September/October 2017 - Ask the Expert
PestWorld - September/October 2017 - The Cost of a Data Breach Could Put Your Pest Control Operation Out of Business
PestWorld - September/October 2017 - 41
PestWorld - September/October 2017 - 42
PestWorld - September/October 2017 - Membership Programs: The New Npma Health Insurance Exchange
PestWorld - September/October 2017 - 44
PestWorld - September/October 2017 - Calendar of Events
PestWorld - September/October 2017 - Index of Advertisers
PestWorld - September/October 2017 - cover3
PestWorld - September/October 2017 - cover4
PestWorld - September/October 2017 - divider1
PestWorld - September/October 2017 - divider2
PestWorld - September/October 2017 - outsert3
PestWorld - September/October 2017 - outsert4
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