PestWorld - September/October 2017 - 17

with senior management commitment will
improve productivity and employee morale,"
states the report. "It can also make the difference between winning and losing bids and
even government contracts."
OSHA reports that U.S. businesses spend
$170 billion each year on costs associated with
occupational injuries and illnesses. Not only
do workplace injuries and illnesses increase
workers' compensation and retraining costs,
but they also lead to higher instances of absenteeism and faulty product. Even worse, injury
and illnesses lead to a rapid decline of productivity, morale and, ultimately, profits. However,
OSHA says businesses can reduce their injury
and illness costs by 20 to 40 percent simply by
developing a safety program.
Case in point: When a Fortune Five company implemented a safety and health management program, OSHA reports it increased
employee productivity by 13 percent. In
another instance, a 50-person plant decreased
faulty product and saved more than $265,000
with a safety and health program. If you're
looking for a way to save major dough for
your business, a safety and health program
seems like a no-brainer.
PLAYING IT SAFE
If you want to keep your employees safe and
sound on the job, workplace safety training is
absolutely essential. However, not all safety
training programs are created equal-and
some strategies prove to be more effective
than others.
For instance, Paulsen points out that it's
important to teach your workers how to carefully evaluate each unique situation before
they determine which safety practices to apply.
"It is crucial that safety policies and practices be integrated into the specific operational
tasks rather than to be something added onto
the task at hand," he explains. "I stress with
our staff that it is more important that they
understand and apply the safety principals of
our programs than it is to be in full compliance
with every detail of the rules. Not that I endorse
breaking the rules, but rather I am emphasizing
the primary goal that employees on the front
line evaluate the jobsite and task in the context
of the safety principals to see how best they
can implement those principals in each given
situation-rather than focus on simply trying

to meet a regulatory or company mandate
without actually integrating the practice into
the work being performed."
Paulsen also stresses that it's not enough to
simply create a safety program for your workers and review it with them on paper. For the
program to work, you have to actually implement and enforce those safety standards in
the workplace.
"Too often companies and employees focus
only on meeting safety standards on paper
rather than focusing on actually implementing the safe practice," he says. "By doing so,
they end up simply going through the motions
of following safety training or standards. The
most important aspect of a successful safety
program is not the paperwork, but rather the
true adoption and integration of the safe practices into the operations."
TRAINING WHEELS
When it comes to creating a solid safety training program, Paulsen recommends that pest
management companies focus on one specific
area at a time: from pre-job safety inspections
to safe driving to heat-illness training.
"Of utmost importance are the performance
of pre-job safety inspections to identify and
evaluate the specific hazards of each jobsite
each time," he says. Obviously, a pest management worker's environment varies from hour to
hour depending on the customer, business or
residence they are currently serving. Because
every jobsite is unique, it's critical for PMPs
to carefully inspect and assess the potential
threats of each and every site.
Considering that pest management workers are constantly behind the wheel driving
from jobsite to jobsite, safe driving training
should also be a top priority. "Driving vehicles
is one of the most hazardous tasks our industry
performs, both to our staff and to the public,"
Paulsen says.
In fact, vehicle-related incidents are consistently the leading cause of fatal work-related
injuries in the U.S. According to the BLS,
the number of fatal work injuries involving
transportation incidents increased in 2015.
Roadway incidents were up nine percent in
2015 to 1,264, accounting for 26 percent of all
fatal work injuries.
"At Clark Pest Control, we provide short
defensive drivers training modules year-round

ONLINE OSHA TOOLBOX
National Pest Management Association
(NPMA) members have access to an online
OSHA Toolbox. The toolbox will cover the
basic OSHA rules and regulations that apply
to all of NPMA's members and is designed
to be an accessible tool for members to
reference the basic standards of OSHA. The
toolbox includes:
* OSHA basic information
* A guide informing members of their
rights and responsibilities during an OSHA
inspection
* State-by-state OSHA posting requirements, as well as links to other Department
of Labor posting requirements
* State-by-state injury and illness reporting
requirements and forms
* Respiratory protection checklists, as well
as assistance in determining if member
companies are in compliance with the
Medical and Fit
* Testing requirements for respirator
* Basic first aid and medical requirements
and other PPE information
* Information on the hazard communication
standard, as well as links to GHS training
To log into the OSHA Toolbox, go to
www.qualityprotools.org. The log in for all
members will be their email address and the
default password is osha1 (case sensitive).
The primary contact serves as the administrator and can add/delete as many users as he
or she would like to have access.
focusing on various aspects of safe driving,"
Paulsen says.
While pre-job safety inspections and safe
driving are essential components for every
pest management safety program, this is just
scratching the surface. Paulsen says a comprehensive pest management safety program
should address the full gamut of potential onthe-job hazards.
He says, "We have dozens of programs for
all our employees such as heat-illness training
and slip-trip-and-fall training as well as many
specialty training programs such as aerial lift
training and radiation-safety training."
To learn more about workplace safety and
health programs, visit www.OSHA.gov.  ●

PESTWORLD > SEPTEMBER | OCTOBER 2017

| 17


http://www.qualityprotools.org http://www.OSHA.gov

Table of Contents for the Digital Edition of PestWorld - September/October 2017

President’s Message
Employment Law 101
Safety First
Nine Legal Problems You Can Avoid
Making Safety Part of the Job
Pestworld Preview
Lyme Disease: A Clinical Look at a Multisystem Disorder
Marketing Corner: Five Steps to Nail a Media Interview
Standards: Qualitypro Charts the Future of Credentialing
Ask the Expert
The Cost of a Data Breach Could Put Your Pest Control Operation Out of Business
Membership Programs: The New Npma Health Insurance Exchange
Calendar of Events
Index of Advertisers
PestWorld - September/October 2017 - intro
PestWorld - September/October 2017 - cover1
PestWorld - September/October 2017 - cover2
PestWorld - September/October 2017 - 3
PestWorld - September/October 2017 - 4
PestWorld - September/October 2017 - 5
PestWorld - September/October 2017 - 6
PestWorld - September/October 2017 - 7
PestWorld - September/October 2017 - President’s Message
PestWorld - September/October 2017 - 9
PestWorld - September/October 2017 - Employment Law 101
PestWorld - September/October 2017 - 11
PestWorld - September/October 2017 - 12
PestWorld - September/October 2017 - 13
PestWorld - September/October 2017 - Safety First
PestWorld - September/October 2017 - 15
PestWorld - September/October 2017 - 16
PestWorld - September/October 2017 - 17
PestWorld - September/October 2017 - Nine Legal Problems You Can Avoid
PestWorld - September/October 2017 - 19
PestWorld - September/October 2017 - 20
PestWorld - September/October 2017 - 21
PestWorld - September/October 2017 - Making Safety Part of the Job
PestWorld - September/October 2017 - 23
PestWorld - September/October 2017 - 24
PestWorld - September/October 2017 - 25
PestWorld - September/October 2017 - Pestworld Preview
PestWorld - September/October 2017 - 27
PestWorld - September/October 2017 - 28
PestWorld - September/October 2017 - 29
PestWorld - September/October 2017 - 30
PestWorld - September/October 2017 - Lyme Disease: A Clinical Look at a Multisystem Disorder
PestWorld - September/October 2017 - 32
PestWorld - September/October 2017 - 33
PestWorld - September/October 2017 - Marketing Corner: Five Steps to Nail a Media Interview
PestWorld - September/October 2017 - 35
PestWorld - September/October 2017 - Standards: Qualitypro Charts the Future of Credentialing
PestWorld - September/October 2017 - 37
PestWorld - September/October 2017 - 38
PestWorld - September/October 2017 - Ask the Expert
PestWorld - September/October 2017 - The Cost of a Data Breach Could Put Your Pest Control Operation Out of Business
PestWorld - September/October 2017 - 41
PestWorld - September/October 2017 - 42
PestWorld - September/October 2017 - Membership Programs: The New Npma Health Insurance Exchange
PestWorld - September/October 2017 - 44
PestWorld - September/October 2017 - Calendar of Events
PestWorld - September/October 2017 - Index of Advertisers
PestWorld - September/October 2017 - cover3
PestWorld - September/October 2017 - cover4
PestWorld - September/October 2017 - divider1
PestWorld - September/October 2017 - divider2
PestWorld - September/October 2017 - outsert3
PestWorld - September/October 2017 - outsert4
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