PestWorld - September/October 2017 - 8

❱❱ PRESIDENT'S MESSAGE

PESTWORLD
FOCUSING ON THE BUSINESS OF PEST MANAGEMENT

Learn and Grow at
PestWorld 2017
BY BRYAN COOKSEY, III, MCCALL SERVICE, INC.
2017-2018 NPMA PRESIDENT

I

have just returned from Scottsdale, AZ, where I was installed as your
association president. Following in the footsteps of the long line of past
presidents of this organization is an honor and responsibility that I do
not take lightly.
Fall is now here - school is back in session, vacations are over and fall sports
and tailgating have begun as the fall foliage begins our change of seasons.
Typically, this last quarter of the fiscal year is when PMPs begin our budgeting
and planning for next fiscal year. It is when business slows down enough to
allow some time to consider new ideas, meet and discuss best practices, visit
with friends to see if they are doing anything new.
It is also a time to gather at PestWorld with our many educators, researchers,
distributors, equipment providers and manufacturers to see what's new and
improved in our various markets. It is a time to dream big, discuss common
causes, unite on common issues and focus our time and talents on growing
our collective businesses that support our families and employees' families
back on the home front.
What better setting to begin this planning process than attending this
annual event, which will be held in Baltimore, Maryland, with your best and
brightest team members? Please come join me, my wife Teresa, the kids,
grandkids and key members of the McCall Service leadership team - along
with thousands of other PMPs from around the globe! Learn about topics
important to you - with over 75 educational sessions, you'll be certain to
learn to B'More in Baltimore.
I will make you a promise - if you seek it, you will find it at this year's convention. We have a great lineup of speakers including Commander Kirk Lippold
and Doc Hendley - or, visit the National Aquarium or Camden Yards, Harbor
shops and restaurants, eat brunch at Famous Miss Shirley's, and more.
Participate in a committee to help grow your association and your individual
business. If you are not involved but want to be engaged, let me know! We'll
have many talks and seminars on how to grow your business, hire and train
your people and many more, some for CEUs. There is something for everyone
and rooms and booths are going fast.
Thanks again for the opportunity to serve you as your President for 2017-18
calendar year - get your registrations in to join me in Baltimore.
Remember these words: The capacity to learn is a gift; the ability to learn is a
skill; the willingness to learn is a choice. ●

Published for:
National Pest Management Association
10460 North Street, Fairfax, VA 22030
(703) 352-6762 or (800) 678-6722
Fax: (703) 352-3031
Professional and member website:
www.npmapestworld.org
Consumer website: www.pestworld.org
Chief Executive Officer:
Dominique Stumpf, CMP, CAE
Editor: Janay Rickwalder, CAE
2017-2018 NPMA Board
President: J. Bryan Cooksey, III
President-Elect: Dennis Jenkins
Treasurer: Chris Gorecki
Secretary: Scott Steckel
Immediate Past President:
Chuck Tindol
Past President Representative:
Laura Simpson
Published by:
5950 NW 1st Place
Gainesville, FL 32607
(800) 369-6220 or (352) 332-1252
Fax: (352) 331-3525
www.naylor.com
Publisher: Jessica Semonin
Project Manager: Heather McMillen
Editor: Robin Lamerson
Marketing Associate: Matthew Brooks
Publication Director: Shane Holt
Advertising Representatives:
Anthony Land, Jamie Williams,
Matthew Yates
Project Support Specialist:
Mallori Gallimore
Layout and Pagination: Amit Kr Singh
PUBLISHED AUGUST 2017/NPMAS0517/7516

©2017 Naylor, LLC. All rights reserved.
The contents of this publication may not be
reproduced by any means, in whole or in part,
without the prior written consent of the publisher.
PestWorld is the bi-monthly publication of the
National Pest Management Association (NPMA).
For advertising information, contact Shane Holt,
Publication Director, Naylor Association Solutions, at
(352) 333-3345 or e-mail sholt@naylor.com.

8 |

PESTWORLD > SEPTEMBER | OCTOBER 2017


http://www.npmapestworld.org http://www.pestworld.org http://www.naylor.com

Table of Contents for the Digital Edition of PestWorld - September/October 2017

President’s Message
Employment Law 101
Safety First
Nine Legal Problems You Can Avoid
Making Safety Part of the Job
Pestworld Preview
Lyme Disease: A Clinical Look at a Multisystem Disorder
Marketing Corner: Five Steps to Nail a Media Interview
Standards: Qualitypro Charts the Future of Credentialing
Ask the Expert
The Cost of a Data Breach Could Put Your Pest Control Operation Out of Business
Membership Programs: The New Npma Health Insurance Exchange
Calendar of Events
Index of Advertisers
PestWorld - September/October 2017 - intro
PestWorld - September/October 2017 - cover1
PestWorld - September/October 2017 - cover2
PestWorld - September/October 2017 - 3
PestWorld - September/October 2017 - 4
PestWorld - September/October 2017 - 5
PestWorld - September/October 2017 - 6
PestWorld - September/October 2017 - 7
PestWorld - September/October 2017 - President’s Message
PestWorld - September/October 2017 - 9
PestWorld - September/October 2017 - Employment Law 101
PestWorld - September/October 2017 - 11
PestWorld - September/October 2017 - 12
PestWorld - September/October 2017 - 13
PestWorld - September/October 2017 - Safety First
PestWorld - September/October 2017 - 15
PestWorld - September/October 2017 - 16
PestWorld - September/October 2017 - 17
PestWorld - September/October 2017 - Nine Legal Problems You Can Avoid
PestWorld - September/October 2017 - 19
PestWorld - September/October 2017 - 20
PestWorld - September/October 2017 - 21
PestWorld - September/October 2017 - Making Safety Part of the Job
PestWorld - September/October 2017 - 23
PestWorld - September/October 2017 - 24
PestWorld - September/October 2017 - 25
PestWorld - September/October 2017 - Pestworld Preview
PestWorld - September/October 2017 - 27
PestWorld - September/October 2017 - 28
PestWorld - September/October 2017 - 29
PestWorld - September/October 2017 - 30
PestWorld - September/October 2017 - Lyme Disease: A Clinical Look at a Multisystem Disorder
PestWorld - September/October 2017 - 32
PestWorld - September/October 2017 - 33
PestWorld - September/October 2017 - Marketing Corner: Five Steps to Nail a Media Interview
PestWorld - September/October 2017 - 35
PestWorld - September/October 2017 - Standards: Qualitypro Charts the Future of Credentialing
PestWorld - September/October 2017 - 37
PestWorld - September/October 2017 - 38
PestWorld - September/October 2017 - Ask the Expert
PestWorld - September/October 2017 - The Cost of a Data Breach Could Put Your Pest Control Operation Out of Business
PestWorld - September/October 2017 - 41
PestWorld - September/October 2017 - 42
PestWorld - September/October 2017 - Membership Programs: The New Npma Health Insurance Exchange
PestWorld - September/October 2017 - 44
PestWorld - September/October 2017 - Calendar of Events
PestWorld - September/October 2017 - Index of Advertisers
PestWorld - September/October 2017 - cover3
PestWorld - September/October 2017 - cover4
PestWorld - September/October 2017 - divider1
PestWorld - September/October 2017 - divider2
PestWorld - September/October 2017 - outsert3
PestWorld - September/October 2017 - outsert4
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