Rural Water - Quarter 1, 2016 - (Page 32)

A DAY IN THE LIFE OF A CIRCUIT RIDER Dell R. Harris, Circuit Rider, Kentucky Rural Water Association What does your typical day as a Circuit Rider entail? All days entail communication. You have to communicate with the office, other Circuit Riders, and system personnel on any given day. Your activities conversely could be anything. Training and technical assistance can involve: leak detection, use of a PC, facilitation through numerous new regulations, water treatment and duties as assigned. All the schedules you make are subject to change, so change and communication of concerns are typical for a Circuit Rider. What's your favorite thing about being a Circuit Rider? The operations specialists that I deal with in the field, both distribution and treatment, are amazing. Their commitment to the public has inspired and sustained me. Facilitating operations specialists and enabling them to do their job in a professional manner has been a source of great satisfaction. What's the most challenging job you've ever undertaken as a Circuit Rider? Restoring service to several systems after our last ice storm in 2009 was certainly challenging. Some residences were out of service for over 30 days. My home was without electricity for four and a half days. Providing generators to systems without power was the order of the day. At one time, we had as many as 13 generators out on loan. I believe these generators were provided graciously by Florida Rural Water Association. 32 FIRST QUARTER 2016 The emergency response process was also challenging, and was a real learning curve in Kentucky. Some states, such as Florida and Louisiana, have more frequent weather crises - like hurricanes - so those states have to have that preparedness. But here in Kentucky, it was new to us. My advice to those dealing with this kind of situation is to take care of your family first, and have a personal emergency plan in place. It took me two days to get my family taken care of before I could respond, and having a plan would have made that process quicker. Even if you aren't in an area that typically has weather crises, plan for the worst so you know you're covered. Be sure to have some cash on hand. Credit cards may not be an option if it gets bad enough and there are power and communication issues. How do you think rural water systems could operate more effectively? Two things are essential for success: Having quality, motivated employees, and the effective use of new technology. I see a wide range of technology being used at water systems. Some systems are run by a younger generation and are

Table of Contents for the Digital Edition of Rural Water - Quarter 1, 2016

Strategic Planning for Water Utilities
Planning for Drought
A Rally to Remember
The 17th Annual Great American Water Taste Test
USDA Rural Development Has Loans
Rural Water Association of Utah Launches Successful Training Program
Vermont Rural Water Association Continues Training; Plans More for 2016
From the President
Finance: Investing Without Borders
Emergency Management: Decontamination Strategy for the Water Sector
A Day in the Life of a Circuit Rider: Dell R. Harris, Kentucky Rural Water Association
Case Study: Bubble Diffusers
Regulatory Update
Throwing My Loop
Index to Advertisers/ Advertisers.com
From The CEO

Rural Water - Quarter 1, 2016

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