Rural Water - Quarter 3, 2017 - 61

FROM THE CEO

t

Data Disaster
The difference between a

BY SAM WADE, NRWA CEO

JUST
LIKE VEHICLES,
WATER SYSTEM

INFRASTRUCTURE
WEARS OUT
(DEPRECIATES)
OVER TIME. AT
SOME POINT,
PATCHING IT
BACK TOGETHER
IS JUST NOT
THE WISEST
FINANCIAL
COURSE - IT
SIMPLY NEEDS TO
BE REPLACED.

major disaster and a minor incident is
not just the severity of the event, it is
the amount of resources that can be
marshalled in response to that event.
Floods and hurricanes are much more
severe incidents, but a water main break
can be just as much a disaster for a small
system that doesn't have the resources
to respond.
State rural water association circuit
riders are first responders to the nation's
smaller water and wastewater systems
regardless of the size of emergency or
disaster. They have personal knowledge
of the system, an established trust
relationship with utility personnel and the
necessary disaster response equipment.
All these qualities allow them to hit
the ground running and quickly restore
service. Annually, these rural water
response teams undertake emergency
response and management training
to provide them with the latest skills,
knowledge and techniques needed.
When we think of disasters or
emergencies, our thoughts immediately
go to physical infrastructure. Today,
with our reliance on technology, a
computer hack or data breach can be
just as devastating as a natural disaster.
A recent survey completed with the
Automation Federation indicates a lack
of knowledge and training regarding the
water industry's vulnerabilities to data
breach. The survey of utility personnel,
conducted in May, 2017 shows that 70
percent of the respondents have had
no training in detection or prevention.
Survey respondents said that 81 percent
had no knowledge of their utility's
policies or procedures related to data
breach. Respondents also indicated
limited knowledge on the various ways
data can be exposed, whether by online

intrusion, lost cell phones/laptops or
through third-party providers.
Data is an asset the same as
equipment or buildings and should be
protected and insured against loss.
To fill this training gap, the National
Rural Water Association and the
Automation Federation have joined
forces to offer a detailed hands-on
training course in detecting an attack,
prevention and response. This course
is designed for the utility person,
their service providers or IT staff and
engineers to become knowledgeable.
This hands-on certificate course is
designed for the non-technical person
as well as the seasoned data tech. It is
a modified version of the training used
by the military to train its operational
personnel in detection, response and
prevention. The first course, IACS
Cybersecurity Design & Implementation,
will be held November 1-2 in Research
Triangle Park, N.C. Those interested
can register at https://www.isa.org/
training-certifications/isa-training/
training-events-calendar.
NRWA has also partnered with
Bailey Special Risks to provide cyber
security insurance to water and
wastewater systems.  This exclusive
program offers Beazley Breach
Response, a unique insurance, loss
control and risk mitigation service
that notifies and protects the customers
of utilities that have suffered a data
breach. More information about this
unique program is available at https://
nrwa.org/affinity/data-breach-insurance.
These are just some of the ways
Rural Water is dedicated to preparing and
responding to emergency events. Always
remember you can count on your state
and national rural water associations in
times of need. ●

RURAL WATER

61


https://www.isa.org/ http://www.nrwa.org/affinity/data-breach-insurance

Table of Contents for the Digital Edition of Rural Water - Quarter 3, 2017

From the President
Surviving Hurricanes
Emergency Preparedness
Indiana Teamwork During a Flood Emergency
Rates and Long-Term Sustainability
Technology: Ammonia – A Growing Problem with a Practical Solution
Emergency Management: Biological Wastewater Treatment Toxicity
Insurance: Commercial General Liability Coverage Basics
A Day in the Life of a Circuit Rider
Regulatory Update
Case Study: Installing Granular Activated Carbon Today to Prevent Regulatory Issues in the Future
Cleared for Takeoff
Up the Creek: Birdfeeder Politics
Index to Advertisers/ Advertisers.com
From the CEO
Rural Water - Quarter 3, 2017 - intro
Rural Water - Quarter 3, 2017 - cover1
Rural Water - Quarter 3, 2017 - cover2
Rural Water - Quarter 3, 2017 - 3
Rural Water - Quarter 3, 2017 - 4
Rural Water - Quarter 3, 2017 - 5
Rural Water - Quarter 3, 2017 - 6
Rural Water - Quarter 3, 2017 - 7
Rural Water - Quarter 3, 2017 - 8
Rural Water - Quarter 3, 2017 - 9
Rural Water - Quarter 3, 2017 - 10
Rural Water - Quarter 3, 2017 - From the President
Rural Water - Quarter 3, 2017 - Surviving Hurricanes
Rural Water - Quarter 3, 2017 - 13
Rural Water - Quarter 3, 2017 - 14
Rural Water - Quarter 3, 2017 - 15
Rural Water - Quarter 3, 2017 - 16
Rural Water - Quarter 3, 2017 - 17
Rural Water - Quarter 3, 2017 - Emergency Preparedness
Rural Water - Quarter 3, 2017 - 19
Rural Water - Quarter 3, 2017 - 20
Rural Water - Quarter 3, 2017 - 21
Rural Water - Quarter 3, 2017 - 22
Rural Water - Quarter 3, 2017 - 23
Rural Water - Quarter 3, 2017 - 24
Rural Water - Quarter 3, 2017 - 25
Rural Water - Quarter 3, 2017 - 26
Rural Water - Quarter 3, 2017 - Indiana Teamwork During a Flood Emergency
Rural Water - Quarter 3, 2017 - 28
Rural Water - Quarter 3, 2017 - 29
Rural Water - Quarter 3, 2017 - 30
Rural Water - Quarter 3, 2017 - Rates and Long-Term Sustainability
Rural Water - Quarter 3, 2017 - 32
Rural Water - Quarter 3, 2017 - 33
Rural Water - Quarter 3, 2017 - 34
Rural Water - Quarter 3, 2017 - Technology: Ammonia – A Growing Problem with a Practical Solution
Rural Water - Quarter 3, 2017 - 36
Rural Water - Quarter 3, 2017 - 37
Rural Water - Quarter 3, 2017 - 38
Rural Water - Quarter 3, 2017 - Emergency Management: Biological Wastewater Treatment Toxicity
Rural Water - Quarter 3, 2017 - 40
Rural Water - Quarter 3, 2017 - 41
Rural Water - Quarter 3, 2017 - 42
Rural Water - Quarter 3, 2017 - Insurance: Commercial General Liability Coverage Basics
Rural Water - Quarter 3, 2017 - 44
Rural Water - Quarter 3, 2017 - A Day in the Life of a Circuit Rider
Rural Water - Quarter 3, 2017 - 46
Rural Water - Quarter 3, 2017 - Regulatory Update
Rural Water - Quarter 3, 2017 - 48
Rural Water - Quarter 3, 2017 - 49
Rural Water - Quarter 3, 2017 - 50
Rural Water - Quarter 3, 2017 - Case Study: Installing Granular Activated Carbon Today to Prevent Regulatory Issues in the Future
Rural Water - Quarter 3, 2017 - 52
Rural Water - Quarter 3, 2017 - Cleared for Takeoff
Rural Water - Quarter 3, 2017 - 54
Rural Water - Quarter 3, 2017 - Up the Creek: Birdfeeder Politics
Rural Water - Quarter 3, 2017 - 56
Rural Water - Quarter 3, 2017 - 57
Rural Water - Quarter 3, 2017 - Index to Advertisers/ Advertisers.com
Rural Water - Quarter 3, 2017 - 59
Rural Water - Quarter 3, 2017 - 60
Rural Water - Quarter 3, 2017 - From the CEO
Rural Water - Quarter 3, 2017 - 62
Rural Water - Quarter 3, 2017 - cover3
Rural Water - Quarter 3, 2017 - cover4
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