Rural Water - Quarter 4, 2017 - 16

FEATURE

Managing and
Working in a

Multi-Generatio

a

BY PAMELA G. BYRD, OFFICE ADMINISTRATOR,
KENTUCKY RURAL WATER ASSOCIATION

According to the Oxford Dictionary, a
generation is defined as; 1. all of the people born and
living at about the same time, regarded collectively,
and 2. the average period in which children grow up
and have children of their own. Sociological events
that happen when one reaches economic adulthood
create lifelong attitudes toward jobs, money and
savings. Similarly, sociological events that happen
when one is becoming an adult influence core values
about permissiveness, tolerance and gender roles.
Most psychologists agree that many of these core
values are carried through life largely unchanged.
What this means is there is a generational
predisposition that must be overcome, eliminated
or taken advantage of. Sweeping generalizations
about any generation will not describe each individual
member of the generation.
The generations in America's current workforce
are classified as:
* Veterans: Born 1922-1945, 2 percent
of workforce
* Baby Boomers: Born 1946-1964,
29 percent of workforce
* Generation X: Born 1965-1982,
33 percent of workforce
* Millennials: Born 1983-1997,
35 percent of workforce

16

FOURTH QUARTER 2017

* Generation Z: Born after 1997,
1 percent of workforce
Each generation differs in social, political and
economic influences, family structure and influence,
education, values and work ethic. They have different
attitudes regarding preferred leadership approach,
communication style and motivational buttons.
They differ on how they interact with others, their
preferred approach to feedback and their view toward
the company or organization. In other words, one
leadership or management approach will not
fit all.
The Veterans represent only two percent
of the workforce, but they are present in many
management positions, boards or commissions.
Their leadership and experience are still important.
This generation experienced the world through
war and rebuilding. Their hard work and vision
created an America as we know it today. Many
were raised by turn-of-the-century farmers. They
brought a strong work ethic into the factories of
an industrialized society. They grew up during
lean times and consider work a privilege. This
generation believes you earn your own way
through hard work. They were willing to put in long,
grueling hours to get ahead. They are characterized
as being very civic-minded and loyal to their



Table of Contents for the Digital Edition of Rural Water - Quarter 4, 2017

From the President
Moving Forward with Workforce Development
Managing and Working in a Multi-Generational Workforce
Veterans in the Water Industry
New Online Database Provides Misleading Information for Tap Water Customers
WaterPro Rocks Reno
Finance: How to Start Saving for Retirement
Technology: Rural Water District Finds Effective GIS Support
Regulatory Update
A Day in the Life of a Circuit Rider: Rita Clary, Kansas Rural Water Association
Up the Creek: Of Birds and Men
Index to Advertisers/ Advertisers.com
From the CEO
Rural Water - Quarter 4, 2017 - intro
Rural Water - Quarter 4, 2017 - cover1
Rural Water - Quarter 4, 2017 - cover2
Rural Water - Quarter 4, 2017 - 3
Rural Water - Quarter 4, 2017 - 4
Rural Water - Quarter 4, 2017 - 5
Rural Water - Quarter 4, 2017 - 6
Rural Water - Quarter 4, 2017 - 7
Rural Water - Quarter 4, 2017 - 8
Rural Water - Quarter 4, 2017 - 9
Rural Water - Quarter 4, 2017 - 10
Rural Water - Quarter 4, 2017 - From the President
Rural Water - Quarter 4, 2017 - Moving Forward with Workforce Development
Rural Water - Quarter 4, 2017 - 13
Rural Water - Quarter 4, 2017 - 14
Rural Water - Quarter 4, 2017 - 15
Rural Water - Quarter 4, 2017 - Managing and Working in a Multi-Generational Workforce
Rural Water - Quarter 4, 2017 - 17
Rural Water - Quarter 4, 2017 - 18
Rural Water - Quarter 4, 2017 - 19
Rural Water - Quarter 4, 2017 - 20
Rural Water - Quarter 4, 2017 - 21
Rural Water - Quarter 4, 2017 - Veterans in the Water Industry
Rural Water - Quarter 4, 2017 - 23
Rural Water - Quarter 4, 2017 - 24
Rural Water - Quarter 4, 2017 - New Online Database Provides Misleading Information for Tap Water Customers
Rural Water - Quarter 4, 2017 - 26
Rural Water - Quarter 4, 2017 - 27
Rural Water - Quarter 4, 2017 - WaterPro Rocks Reno
Rural Water - Quarter 4, 2017 - 29
Rural Water - Quarter 4, 2017 - 30
Rural Water - Quarter 4, 2017 - 31
Rural Water - Quarter 4, 2017 - 32
Rural Water - Quarter 4, 2017 - 33
Rural Water - Quarter 4, 2017 - 34
Rural Water - Quarter 4, 2017 - Finance: How to Start Saving for Retirement
Rural Water - Quarter 4, 2017 - 36
Rural Water - Quarter 4, 2017 - Technology: Rural Water District Finds Effective GIS Support
Rural Water - Quarter 4, 2017 - 38
Rural Water - Quarter 4, 2017 - 39
Rural Water - Quarter 4, 2017 - 40
Rural Water - Quarter 4, 2017 - Regulatory Update
Rural Water - Quarter 4, 2017 - 42
Rural Water - Quarter 4, 2017 - 43
Rural Water - Quarter 4, 2017 - 44
Rural Water - Quarter 4, 2017 - A Day in the Life of a Circuit Rider: Rita Clary, Kansas Rural Water Association
Rural Water - Quarter 4, 2017 - Up the Creek: Of Birds and Men
Rural Water - Quarter 4, 2017 - 47
Rural Water - Quarter 4, 2017 - Index to Advertisers/ Advertisers.com
Rural Water - Quarter 4, 2017 - 49
Rural Water - Quarter 4, 2017 - From the CEO
Rural Water - Quarter 4, 2017 - cover3
Rural Water - Quarter 4, 2017 - cover4
https://www.nxtbook.com/naylor/NRWQ/NRWQ0418
https://www.nxtbook.com/naylor/NRWQ/NRWQ0318
https://www.nxtbook.com/naylor/NRWQ/NRWQ0218
https://www.nxtbook.com/naylor/NRWQ/NRWQ0118
https://www.nxtbook.com/naylor/NRWQ/NRWQ0417
https://www.nxtbook.com/naylor/NRWQ/NRWA0016
https://www.nxtbook.com/naylor/NRWQ/NRWQ0317
https://www.nxtbook.com/naylor/NRWQ/NRWQ0217
https://www.nxtbook.com/naylor/NRWQ/NRWQ0117
https://www.nxtbook.com/naylor/NRWQ/NRWQ0416
https://www.nxtbook.com/naylor/NRWQ/NRWQ0316
https://www.nxtbook.com/naylor/NRWQ/NRWA0015
https://www.nxtbook.com/naylor/NRWQ/NRWQ0216
https://www.nxtbook.com/naylor/NRWQ/NRWQ0116
https://www.nxtbook.com/naylor/NRWQ/NRWQ0415
https://www.nxtbook.com/naylor/NRWQ/NRWQ0315
https://www.nxtbook.com/naylor/NRWQ/NRWQ0215
https://www.nxtbook.com/naylor/NRWQ/NRWQ0115
https://www.nxtbook.com/naylor/NRWQ/NRWQ0414
https://www.nxtbook.com/naylor/NRWQ/NRWQ0314
https://www.nxtbook.com/naylor/NRWQ/NRWQ0214
https://www.nxtbook.com/naylor/NRWQ/NRWQ0114
https://www.nxtbook.com/naylor/NRWQ/NRWQ0413
https://www.nxtbook.com/naylor/NRWQ/NRWQ0313
https://www.nxtbook.com/naylor/NRWQ/NRWQ0213
https://www.nxtbook.com/naylor/NRWQ/NRWQ0113
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0412
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0312
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0212
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0112
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0411
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0311
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0211
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0111
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0410
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0310
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0210
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0110
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0409
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0309
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0209
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0109
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0408
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0308
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0208
https://www.nxtbook.com/nxtbooks/naylor/NRWQ0108
https://www.nxtbookmedia.com