The Edge - Q1, 2016 - (Page cover1)

Dealing WiTH DifficulT PeoPle Service ScHeDuling THe eaSy Way THe inS anD ouTS of cHlorine generaTorS the Edge 2016 FIRST QUARTER $16 ThE QUARTERly pUblIcATIon oF ThE noRThEAST SpA & pool ASSocIATIon www.nespapool.org http://www.nespapool.org

Table of Contents for the Digital Edition of The Edge - Q1, 2016

The President’s Message
Dealing with Difficult People
Five Online Metrics That Matter and Five That Don’t
Award-Winning Service Company Prospers with Education/Industry Involvement
Scheduling: It’s No Longer Your Father’s Service Call
Project Focus: The Pool Artist
Torching: An Inexpensive Way to Eliminate Tough Pool Stains
Salt-Chlorine Generators
The Heat Pump Demystified
The Challenges of Pool Tile Installation
The ABCs of Ultraviolet Water Treatment
The Ugly Truth About Algae
What Does the Model Aquatic Health Code Mean to You?
Index of Advertisers

The Edge - Q1, 2016

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