Membership Matters - March 2018 - 23

None of this will work if you haven't
listened well enough to figure out how
to create value for these patients, for
INDUSTRY KNOWLEDGE
this situation, at this time in their life.
This again starts with putting yourself
in their shoes, determining what is
TRUSTED ADVISOR
important to them, and discussing the
The dentists' choice for banking
value of the services you are going
to suggest. If you haven't created
value that will overcome their lack of
"They understood
awareness and readiness, you will not
the needs I had when
be treating them at this time.
I started my practice,
These cases are the exception. I
and the service they've
think you will find if you listen to your
provided has been
patients and engage in a conversation
about what they want, build a case
outstanding. I've been
for the value you can create by giving
totally satisfied."
them great treatment, and work with
their awareness and readiness, they
TALK TO A MEMBER OF
will be happy to let you give them
OUR DENTAL BANKING
TEAM TODAY!
the treatment they need. The key
is to listen and then put yourself in
their shoes, and then work with them
503.924.2312
to craft the appropriate treatment
pcboregon.com
for them at this time and place in
their life.
I have enjoyed learning about
905505_Premier.indd 1
emotional intelligence and
understand we have to be more
than highly skilled clinicians; we also
need these communication skills to
be successful in dentistry. It really
doesn't matter if you have the best
hands in the land if you can't use
your ears to understand what your
patients want.

commitment

DR. KENNETH WILTBANK

2/14/18 1:31 AM

Drawing from 40+ years of clinical
experience practicing in a small
suburban blue-collar town-as
well as Pankey-Dawson clinical
training, Dr. David Black helps
dentists and their teams increase
profitability, patient standard of
care and peace of mind through
attention to key systems. Dr. Black's
retirement planning course provides
attendees with detailed steps to
assess their level of readiness and
what they need to do to accumulate
enough to retire at their desired
standard of living, no matter the stage
of their career.
www.oregondental.org

900791_Paragon.indd 1

March 2018
23
12/01/18 1:32 am


http://www.pcboregon.com http://www.pcboregon.com http://www.paragon.us.com http://www.oregondental.org

Table of Contents for the Digital Edition of Membership Matters - March 2018

Nicaragua
New Members, Board Meeting Highlights
Events and Education
Molar Movement
Insider Results
ODA Member Benefit of the Month
Compliance Corner
Through the Loupes
The Importance of Emotional Intelligence in Dentistry
Dentists Take Bite Out of Opioid Epidemic
Service to Veterans
Dental Foundation of Oregon
Health Beyond Communities
Index of Advertisers
Classified Ads
Membership Matters - March 2018 - Intro
Membership Matters - March 2018 - cover1
Membership Matters - March 2018 - cover2
Membership Matters - March 2018 - 3
Membership Matters - March 2018 - 4
Membership Matters - March 2018 - Nicaragua
Membership Matters - March 2018 - 6
Membership Matters - March 2018 - New Members, Board Meeting Highlights
Membership Matters - March 2018 - 8
Membership Matters - March 2018 - Events and Education
Membership Matters - March 2018 - Molar Movement
Membership Matters - March 2018 - 11
Membership Matters - March 2018 - 12
Membership Matters - March 2018 - Insider Results
Membership Matters - March 2018 - 14
Membership Matters - March 2018 - ODA Member Benefit of the Month
Membership Matters - March 2018 - Compliance Corner
Membership Matters - March 2018 - 17
Membership Matters - March 2018 - Through the Loupes
Membership Matters - March 2018 - 19
Membership Matters - March 2018 - The Importance of Emotional Intelligence in Dentistry
Membership Matters - March 2018 - 21
Membership Matters - March 2018 - 22
Membership Matters - March 2018 - 23
Membership Matters - March 2018 - Dentists Take Bite Out of Opioid Epidemic
Membership Matters - March 2018 - 25
Membership Matters - March 2018 - Service to Veterans
Membership Matters - March 2018 - 27
Membership Matters - March 2018 - 28
Membership Matters - March 2018 - Dental Foundation of Oregon
Membership Matters - March 2018 - Health Beyond Communities
Membership Matters - March 2018 - 31
Membership Matters - March 2018 - 32
Membership Matters - March 2018 - 33
Membership Matters - March 2018 - Classified Ads
Membership Matters - March 2018 - cover3
Membership Matters - March 2018 - cover4
Membership Matters - March 2018 - outsert1
Membership Matters - March 2018 - outsert2
Membership Matters - March 2018 - outsert3
Membership Matters - March 2018 - outsert4
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