Facility Forum - Fall 2017 - 39

complaints, to budget challenges, etc.
I suppose for me personally, one of the
biggest challenges I have faced was having to get accustomed to the different
cultures within each municipality where
I have worked. It often amazes me just
how different it can be from one to the
next, even within the same industry.
Another challenge I find is with the constantly changing legislation and industry
guidelines. Not so much with keeping up
with it - which can also be difficult at
times - but more with finding the necessary resources to implement required
changes, when operational budgets
are already so tight. Sometimes, being
required to adopt new standards comes
with significant costs to renovate facilities
or purchase new equipment and this can
reduce your flexibility in other areas of
your operation. It is often a rather delicate
balancing act for managers.
How has your involvement with
the ORFA affected your career?
The ORFA has been instrumental to
my career; from the knowledge learned

876420_TheScoreboard.indd 1

through taking their professional development courses, to finding new career
opportunities on the ORFA website, to
offering articles on industry best practices, to the professional networking
opportunities that it creates. I would not
be where I am in my career today without the ORFA. Even being able to call on
people like Terry Piche, Graham Nesbitt
or Tony Panetta to get their advice or
opinion on a particular issue has proven
valuable over the years.
List any best practices or tips
that you have learned.
1. You do not need to re-invent the wheel.
If you are faced with a challenging
situation, chances are that someone
else in the industry has faced a very
similar situation along the way. Reach
out to your network, because we are
all in this industry together.
2. Cover yourself. We live in a litigious
society and our industry is regulated
by a variety of agencies and governing bodies. Be up-to-date on current
legislation and document, document,

document. It can be time consuming
but may save your career.
3. Health and safety is critical and should
not be overlooked or taken for granted.
Due diligence means not only ensuring that you are competent, but that
you are taking steps to ensure that
your staff are competent as well.
Ignorance is no excuse and complacency is the enemy. Always keep
health and safety as a top priority.
Final thoughts
Being in facility management/facility operations, we are often behind
the scenes. We have so many routine
checks, inspections, maintenance
tasks, function set-ups, etc., that
we must make a concerted effort to
remember the direct impact we have
on the patrons who use and enjoy our
facility. Take pride in what you do and
work diligently to facilitate a positive
experience to the residents and visitors
who come to your community and into
your facilities.
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Table of Contents for the Digital Edition of Facility Forum - Fall 2017

ORFA Regional Training
Heritage Highlight: Varsity Arena – University of Toronto
Cemeterian: The Operation and Preservation of Cemeteries in Ontario and the Importance of Cemetery Care and Maintenance Trust Fund/Accounts
Technical Support Renewed
ORFA Professional Designations
Energy Champion – Taking Action
Providing Safe Access to IHSC Cooling Towers/Evaporative Condensers
Electrical Hazards: The Importance of Lock-Out/Tag-Out
Slip and Fall Outside of a Community Centre
Winds of Change
Recreation Facilities Asset Management
Member Profile – Kevin Gale, CIT, RRFS Town of Bradford West Gwillimbury
Safe Ice Resurfacer Operations Online
ACC Facility Post-Season Scheduling Challenges
Index of Advertisers
Facility Forum - Fall 2017 - Intro
Facility Forum - Fall 2017 - cover1
Facility Forum - Fall 2017 - cover2
Facility Forum - Fall 2017 - 3
Facility Forum - Fall 2017 - 4
Facility Forum - Fall 2017 - 5
Facility Forum - Fall 2017 - 6
Facility Forum - Fall 2017 - ORFA Regional Training
Facility Forum - Fall 2017 - Heritage Highlight: Varsity Arena – University of Toronto
Facility Forum - Fall 2017 - 9
Facility Forum - Fall 2017 - 10
Facility Forum - Fall 2017 - 11
Facility Forum - Fall 2017 - 12
Facility Forum - Fall 2017 - Cemeterian: The Operation and Preservation of Cemeteries in Ontario and the Importance of Cemetery Care and Maintenance Trust Fund/Accounts
Facility Forum - Fall 2017 - 14
Facility Forum - Fall 2017 - 15
Facility Forum - Fall 2017 - Technical Support Renewed
Facility Forum - Fall 2017 - 17
Facility Forum - Fall 2017 - ORFA Professional Designations
Facility Forum - Fall 2017 - Energy Champion – Taking Action
Facility Forum - Fall 2017 - 20
Facility Forum - Fall 2017 - 21
Facility Forum - Fall 2017 - Providing Safe Access to IHSC Cooling Towers/Evaporative Condensers
Facility Forum - Fall 2017 - 23
Facility Forum - Fall 2017 - 24
Facility Forum - Fall 2017 - Electrical Hazards: The Importance of Lock-Out/Tag-Out
Facility Forum - Fall 2017 - 26
Facility Forum - Fall 2017 - 27
Facility Forum - Fall 2017 - 28
Facility Forum - Fall 2017 - Slip and Fall Outside of a Community Centre
Facility Forum - Fall 2017 - 30
Facility Forum - Fall 2017 - 31
Facility Forum - Fall 2017 - 32
Facility Forum - Fall 2017 - Winds of Change
Facility Forum - Fall 2017 - 34
Facility Forum - Fall 2017 - 35
Facility Forum - Fall 2017 - Recreation Facilities Asset Management
Facility Forum - Fall 2017 - Member Profile – Kevin Gale, CIT, RRFS Town of Bradford West Gwillimbury
Facility Forum - Fall 2017 - 38
Facility Forum - Fall 2017 - 39
Facility Forum - Fall 2017 - Safe Ice Resurfacer Operations Online
Facility Forum - Fall 2017 - ACC Facility Post-Season Scheduling Challenges
Facility Forum - Fall 2017 - 42
Facility Forum - Fall 2017 - 43
Facility Forum - Fall 2017 - 44
Facility Forum - Fall 2017 - Index of Advertisers
Facility Forum - Fall 2017 - 46
Facility Forum - Fall 2017 - cover3
Facility Forum - Fall 2017 - cover4
https://www.nxtbook.com/naylor/ORFQ/ORFQ0118
https://www.nxtbook.com/naylor/ORFQ/ORFQ0417
https://www.nxtbook.com/naylor/ORFQ/ORFQ0317
https://www.nxtbook.com/naylor/ORFQ/ORFQ0217
https://www.nxtbook.com/naylor/ORFQ/ORFQ0117
https://www.nxtbook.com/naylor/ORFQ/ORFQ0416
https://www.nxtbook.com/naylor/ORFQ/ORFQ0316
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