Facility Forum - Fall 2017 - 41

REFRIGERATION & ICE

ACC Facility Post-Season

Scheduling Challenges

T

his past spring saw
the two Ontario NHL
teams make the playoffs. The Leafs were
down to their last
games before confirming their post-season
participation, while the Senators went
deeper into the chase for the Cup than
most of the hockey experts had ever predicted. The Air Canada Centre (ACC) also
was hosting Raptor NBA playoff games
and the Rock professional lacrosse team
was in full swing.
This flurry of professional sporting
activity had ORFA staff wondering: How
does a facility manager at that level keep
all those balls in the air without dropping
them? So, we reached out to ORFA Arena
Technical Committee Advisory (ATAC)
member Brent Wynne (BW) at the ACC,
who has been with Maple Leaf Sports and
Entertainment (MSLE) for over 35 years
for a behind-the-scenes look at what is

involved with these challenges. Brent
has worked all levels of operations and
is currently focused on ice quality at the
ACC. He seemed unphased as to what
was going on around him. Here are some
highlights to our conversation:

ORFA: Community rink
management can at times
struggle with setting up an
annual schedule that often
has little change. How does
a professional building that
does not want any "dark
days" go about scheduling a
facility not knowing if their
professional teams are going
to be playing post-season, let
alone how deep they might
go toward the finals?
Note: "dark days" is a term used to
describe nothing happening in the building when the lights are off with no real
revenue being generated.

BW: It's a balancing act, but it always
starts with us providing available dates
to both the NBA and NHL. All involved
understand the benefits of not going
head-to-head every night, so this will
often result in staggered games or just
the run of hockey-basketball-hockeybasketball, all back-to-back. Fans will
notice some breaks in the regular day
on/day off routine and get the occasional
two-day break between games - usually
due to TV or arena availability (typically the leagues want a guarantee of
three open dates so they can get the
two home games in. TV also plays a big
role: Hockey Night In Canada wants the
Leafs on Saturday night every opportunity they can, so we try and accommodate. This year with both the Leafs
and Raptors in post-season play, we try
and avoid a Sunday afternoon NBA time
slot, which is often accommodated by
the league.
ORFA: You are in the
entertainment business
and many of the shows or
events are booked months in
advance. How do you handle
these types of unforeseen
scheduling conflicts?

BW: MLSE is focused on providing the
best forms of entertainment possible. As
you noted, the ACC books as many live
events as possible (more than most arenas), so while we generally don't book
much in April/May, it depends on how far
we predict either/both teams may go. This
year we had the issue of moving Stars on
Ice to May 4 from May 5 due to a scheduling conflict with the Raptor playoffs; then
we did end up with a Rock playoff game
on May 6, in between the NBA playoff
games on the 5th and 7th (with the 7th
also being an afternoon/early start); our
most challenging conversion in terms of
FACILITY FORUM | 41



Table of Contents for the Digital Edition of Facility Forum - Fall 2017

ORFA Regional Training
Heritage Highlight: Varsity Arena – University of Toronto
Cemeterian: The Operation and Preservation of Cemeteries in Ontario and the Importance of Cemetery Care and Maintenance Trust Fund/Accounts
Technical Support Renewed
ORFA Professional Designations
Energy Champion – Taking Action
Providing Safe Access to IHSC Cooling Towers/Evaporative Condensers
Electrical Hazards: The Importance of Lock-Out/Tag-Out
Slip and Fall Outside of a Community Centre
Winds of Change
Recreation Facilities Asset Management
Member Profile – Kevin Gale, CIT, RRFS Town of Bradford West Gwillimbury
Safe Ice Resurfacer Operations Online
ACC Facility Post-Season Scheduling Challenges
Index of Advertisers
Facility Forum - Fall 2017 - Intro
Facility Forum - Fall 2017 - cover1
Facility Forum - Fall 2017 - cover2
Facility Forum - Fall 2017 - 3
Facility Forum - Fall 2017 - 4
Facility Forum - Fall 2017 - 5
Facility Forum - Fall 2017 - 6
Facility Forum - Fall 2017 - ORFA Regional Training
Facility Forum - Fall 2017 - Heritage Highlight: Varsity Arena – University of Toronto
Facility Forum - Fall 2017 - 9
Facility Forum - Fall 2017 - 10
Facility Forum - Fall 2017 - 11
Facility Forum - Fall 2017 - 12
Facility Forum - Fall 2017 - Cemeterian: The Operation and Preservation of Cemeteries in Ontario and the Importance of Cemetery Care and Maintenance Trust Fund/Accounts
Facility Forum - Fall 2017 - 14
Facility Forum - Fall 2017 - 15
Facility Forum - Fall 2017 - Technical Support Renewed
Facility Forum - Fall 2017 - 17
Facility Forum - Fall 2017 - ORFA Professional Designations
Facility Forum - Fall 2017 - Energy Champion – Taking Action
Facility Forum - Fall 2017 - 20
Facility Forum - Fall 2017 - 21
Facility Forum - Fall 2017 - Providing Safe Access to IHSC Cooling Towers/Evaporative Condensers
Facility Forum - Fall 2017 - 23
Facility Forum - Fall 2017 - 24
Facility Forum - Fall 2017 - Electrical Hazards: The Importance of Lock-Out/Tag-Out
Facility Forum - Fall 2017 - 26
Facility Forum - Fall 2017 - 27
Facility Forum - Fall 2017 - 28
Facility Forum - Fall 2017 - Slip and Fall Outside of a Community Centre
Facility Forum - Fall 2017 - 30
Facility Forum - Fall 2017 - 31
Facility Forum - Fall 2017 - 32
Facility Forum - Fall 2017 - Winds of Change
Facility Forum - Fall 2017 - 34
Facility Forum - Fall 2017 - 35
Facility Forum - Fall 2017 - Recreation Facilities Asset Management
Facility Forum - Fall 2017 - Member Profile – Kevin Gale, CIT, RRFS Town of Bradford West Gwillimbury
Facility Forum - Fall 2017 - 38
Facility Forum - Fall 2017 - 39
Facility Forum - Fall 2017 - Safe Ice Resurfacer Operations Online
Facility Forum - Fall 2017 - ACC Facility Post-Season Scheduling Challenges
Facility Forum - Fall 2017 - 42
Facility Forum - Fall 2017 - 43
Facility Forum - Fall 2017 - 44
Facility Forum - Fall 2017 - Index of Advertisers
Facility Forum - Fall 2017 - 46
Facility Forum - Fall 2017 - cover3
Facility Forum - Fall 2017 - cover4
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