Facility Forum - Winter 2017 - 29

Dealing
With Your
Inheritance
By Ian Storey, P.Eng., President, I.B. Storey Inc.
ith our
summer
season
f irmly in
the rear-view
mirror, our
indoor recreation facilities are now in full operation, many operating at peak season
usage. This is a busy time and operations typically depend on their Standard
Operating Procedures (SOPs). SOPs
may be written procedures but usually
involve a combination of written and
non-written procedures; that is, we combine together some written instruction
with some "this is how we do things"
on-the-job practices. The routine nature
of all of that is something that occurs
daily. Routines fill our days, whether
it's the route we drive to work or the
"window of speedy opportunity" when
arrival to a specific drive-thru will result
in a line-up that's least annoying. We
all do it. When it becomes part of our
everyday routine, we stop thinking and

just do it. Before long (21 days will form
a habit), it's an autopilot thing.
When we add to this routine new
employees/team members, they may
simply try to absorb as much about the
existing SOPs, only asking questions to
clarify for them. Others may ask "why,"
a behaviour we generally and rather
quickly beat out of them. Twenty-one
days later (or less) the question of why
will no longer be asked - even using their
inside voice. And the uniformity continues. But have you, as an experienced recreation operations professional, stopped
recently to ask why?
But what about inheritance? No, not
the taxable capital-gains kind of inheritance, but facility inheritance. Consider
this: does anything about your recreation
facility make you think the designers
or builders had their brains in neutral
when they came up with that part? If
you answered no, maybe your facility
is located beside a unicorn ranch. For
most of us, when we stop to think about
it or consider something that is annoying

us frequently (like long lines at drivethrus when I'm already running late), the
answer is yes definitely. It would be fair
to say this is the situation for the majority
of recreation facilities.
Why does this happen more in recreation facilities than in other types of
buildings? Recreation facilities are a
very unique combination of industrial
processes in a public commercial environment. These conditioning processes,
particularly for aquatics and artificial ice,
operate continuously. The systems operate to maintain specific conditions and
while influenced by participant usage,
operate even when the building is empty.
They are different from other commercial spaces attended by the public such
as office buildings. They are also different from industrial process-driven facilities where production is key and under
continuous improvement in upgrades in
almost all cases.
Recreation facilities are constructed
according to only a couple of different
approaches which involve design teams
FACILITY FORUM | 29

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Table of Contents for the Digital Edition of Facility Forum - Winter 2017

Technically Speaking
Celebrating Canada 150: City of Pickering Youth Forum, Student Mural
Safe Ice Resurfacer Operations Online
ORFA Professional Designations
Non-Traditional Ways to Commemorate
Slip and Fall in a Municipal Pool Change Room
ORFA Regional Training
A Case for Key Safety
Energy Champion – “Dealing with your Inheritance”
Recreation Facilities Asset Management (RFAM)
Social Media in 2017: How to Adapt to the Digital (and Visual) Age
ORFA Social Media Promo
Are Ontario’s Ice Rinks Safe?
Ice Arena Registered Refrigeration Plant Safety Bulletin
Ergonomics in the Recreation Facility Management Environment
Member Profile – Sheree Brame, Supervising Instructor Guard, Norfolk County Community Services
Do You Have “Subjective or Objective Vertigo” from the New MOL Height Regulation?
Index of Advertisers
Facility Forum - Winter 2017 - Intro
Facility Forum - Winter 2017 - cover1
Facility Forum - Winter 2017 - cover2
Facility Forum - Winter 2017 - 3
Facility Forum - Winter 2017 - 4
Facility Forum - Winter 2017 - 5
Facility Forum - Winter 2017 - 6
Facility Forum - Winter 2017 - 7
Facility Forum - Winter 2017 - 8
Facility Forum - Winter 2017 - Technically Speaking
Facility Forum - Winter 2017 - 10
Facility Forum - Winter 2017 - 11
Facility Forum - Winter 2017 - Celebrating Canada 150: City of Pickering Youth Forum, Student Mural
Facility Forum - Winter 2017 - 13
Facility Forum - Winter 2017 - 14
Facility Forum - Winter 2017 - 15
Facility Forum - Winter 2017 - Safe Ice Resurfacer Operations Online
Facility Forum - Winter 2017 - 17
Facility Forum - Winter 2017 - ORFA Professional Designations
Facility Forum - Winter 2017 - Non-Traditional Ways to Commemorate
Facility Forum - Winter 2017 - 20
Facility Forum - Winter 2017 - 21
Facility Forum - Winter 2017 - 22
Facility Forum - Winter 2017 - Slip and Fall in a Municipal Pool Change Room
Facility Forum - Winter 2017 - 24
Facility Forum - Winter 2017 - 25
Facility Forum - Winter 2017 - ORFA Regional Training
Facility Forum - Winter 2017 - A Case for Key Safety
Facility Forum - Winter 2017 - 28
Facility Forum - Winter 2017 - Energy Champion – “Dealing with your Inheritance”
Facility Forum - Winter 2017 - 30
Facility Forum - Winter 2017 - 31
Facility Forum - Winter 2017 - Recreation Facilities Asset Management (RFAM)
Facility Forum - Winter 2017 - Social Media in 2017: How to Adapt to the Digital (and Visual) Age
Facility Forum - Winter 2017 - ORFA Social Media Promo
Facility Forum - Winter 2017 - 35
Facility Forum - Winter 2017 - Are Ontario’s Ice Rinks Safe?
Facility Forum - Winter 2017 - 37
Facility Forum - Winter 2017 - Ice Arena Registered Refrigeration Plant Safety Bulletin
Facility Forum - Winter 2017 - 39
Facility Forum - Winter 2017 - Ergonomics in the Recreation Facility Management Environment
Facility Forum - Winter 2017 - 41
Facility Forum - Winter 2017 - Member Profile – Sheree Brame, Supervising Instructor Guard, Norfolk County Community Services
Facility Forum - Winter 2017 - 43
Facility Forum - Winter 2017 - Do You Have “Subjective or Objective Vertigo” from the New MOL Height Regulation?
Facility Forum - Winter 2017 - 45
Facility Forum - Winter 2017 - Index of Advertisers
Facility Forum - Winter 2017 - cover3
Facility Forum - Winter 2017 - cover4
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