Professional Retail Store - November/December 2014 - (Page 17)

Retailer Profile Staples Canada's Recycling Initiatives Supported by FM Team The right partners and processes has helped the company's sustainability programs grow SHERYL S. JACKSON LEIGH PEARSON A ccording to the Retail I ndustr y L eaders Association's 2013 Retail Sustainability Report, the number of retailers with teams that oversee formal sustainability programs is growing. The most common starting point for retailers is an internal focus on better management of energy, water and waste, but at Staples® Canada, sustainability programs have also expanded to include community participation in recycling efforts. The retailer's environmental improvement efforts were recognized with the 2013 PRSM Innovation in Sustainability Award for programs that addressed a wide range of internal and external efforts to increase recycling efforts, reducing packaging waste and promote energy efficiency. Overseeing the day-to-day activities of the programs is the responsibility of the Facilities, Environment and Procurement Department (FM). The staff of 19 is responsible for store, corporate office and warehouse support, repairs, maintenance, space planning, invoicing, sourcing, mail center operation and other facilities-related activities for all 360-plus properties in Canada. "When the facilities department covers such a broad area, we are exposed to many different parts of the company," says Leigh Pearson, RFMP, Director of Facility, Environment & Procurement. Because FM employees know their clients and their buildings as well as the company objectives, it makes it easier to identify opportunities to become more efficient. Staples Canada went beyond retrof itting light fixtures and implementing internal strategies to reduce energy usage as part of an energy sustainability initiative. The retailer has also focused on reduction of greenhouse gasses by bullfrogpowering™ two corporate offices, 10 stores and four Copy and Print Production Centres with renewably sourced electricity from wind, hydroelectric and green natural gas. The partnership between Bullfrog Power and Staples Canada has reduced more than 1,800 metric tons of carbon dioxide emissions, which is equivalent to the electricity-related carbon emissions of about 1,000 homes, since April 2013. Recycling efforts include the retailer's communities by offering a convenient place to drop off batteries, ink and toner cartridges, writing instruments and electronics for recycling. Schools can also participate in the program by signing up for a free ink cartridge collection bin. "Our recycling has evolved from a grassroots program to a companywide effort," explains Pearson. "We have seen steady growth in our programs year over year and quarter over quarter - we are on track to collect more than 100,000kg of batteries this year and our electronics program resulted in more than 3,000 metric tons diverted in 2013." Finding the right partners and setting up processes to support Staples' associates and customers in recycling efforts were key roles played by Pearson's department. The partners, which include Call2Recycle, eCycle Solutions, TerraCycle and Newell Rubbermaid, are critical to Staples' success, says Pearson. "We have limited I NOVEMBER/DECEMBER 2014 I 17

Table of Contents for the Digital Edition of Professional Retail Store - November/December 2014

President’s Message
Executive Director’s Column
New PRSM Members
Staples Canada’s Recycling Initiatives Supported by FM Team
Future of PRSM Benchmarking
Real Data for Retailers
Bridging the Data Gap
Benchmarking Parking Lot Conditions
Mid-Year Conference Connects the Dots Between Data, Technology and Information
Survey Says: Nice Floors = Open Doors
Efficient Irrigation Systems Save Water and Money
An Investment in IT
Inside PRSM
Member News

Professional Retail Store - November/December 2014