PSC - May/June 2017 Issue - 47

Class Schedule
APCO Institute | 351 N. Williamson Blvd., Daytona Beach, FL 32114-1112
386-322-2500 | Fax: 386-322-9766 | institute@apcointl.org | www.apcoinstitute.org
LOCATION

Active Shooter Incidents for
Public Safety Communications 2nd Edition
44346
Online
45014
Sebastian, FL

START DATE

END DATE

5/3/2017
6/21/2017

$199/$249
5/23/2017
6/21/2017

Bullying and Negativity in the Communications Center
45866
Abbeville, SC
5/10/2017
45957
Warrenton, VA
5/18/2017
45013
Sebastian, FL
6/20/2017

$199  
5/10/2017
5/18/2017
6/20/2017

Call Processing Incidents Involving Veterans with PTSD
45867
Abbeville, SC
5/11/2017

$199
5/11/2017

Communications Center Supervisor, 4th Edition
45213
Columbia City, IN
43419
Online
45590
Poughkeepsie, NY
43420
Online
45917
Gulfport, MS - MS Fees
45676
Alpharetta, GA
45807
Boston, MA - MA Fees

5/1/2017
5/10/2017
6/12/2017
6/14/2917
6/26/2017
6/26/2017
6/27/2017

$389/$439
5/1/2017
6/13/2017
6/14/2017
7/18/2017
6/28/2017
6/28/2017
6/29/2017

Communications Training Officer, 5th Edition, Instructor
44999
Hernando. MS
5/1/2017
43473
Online
5/3/2017
45410
Germantown, WI
5/15/2017
43474
Online
5/17/2017
43475
Online
6/7/2107
43476
Online
6/21/2017

$459/$509
5/5/2017
6/6/2017
5/19/2017
6/20/2017
7/11/2017
7/25/2017

Communications Training Officer, 5th Edition
45146
Natick, MA - MA Fees
45822
Riverdale, GA

5/8/2017
5/17/2017

$389
5/10/2017
5/19/2017

Comprehensive Quality
43393
Online

5/10/2017

$379
6/13/2017

Crisis Negotiations
45814
Portage, WI
45915
Gulfport, MS - MS Fees
43293
Online
45877
Morganton, NC

5/4/2017
5/22/2017
6/7/2017
6/21/2017

$199/$249
5/4/2017
5/22/2017
6/27/2017
6/21/2017

Customer Service in Today's Public Safety Communications
43323
Online
5/3/2017
45806
Boston, MA - MA Fees
6/7/2017

$199/$249
5/23/2017
6/7/2017

Disaster Operations and the Communications Center
43329
Online
45916
Gulfport, MS - MS Fees

5/3/2017
6/6/2017

$199/$249
5/23/2017
6/6/2017

Emergency Medical Dispatch 5.3, Instructor
45000
Hernando, MS
45411
Germantown, WI
43640
Online
43641
Online

5/1/2017
5/15/2017
5/31/2017
6/28/2017

$389/$509
5/5/2017
5/19/2017
7/11/2017
8/8/2017

Emergency Medical Dispatch 5.3
44774
Attleboro, MA - MA Fees
43432
Online
43433
Online

5/8/2017
5/17/2017
6/21/2017

$389/$439
5/11/2017
6/27/2017
8/1/2017

Fire Service Communications 2nd Edition Canada
45389
Online

5/24/2017

$439
7/4/2017

Fire Service Communications 2nd Edition, Instructor
45001
Hernando, MS
45412
Germantown, WI
43642
Online
43643
Online

5/1/2017
5/15/2017
5/31/2017
6/28/2017

$459/$509
5/5/2017
5/19/2017
7/11/2017
8/8/2017

Fire Service Communications 2nd Edition
43400
Online

6/14/2017

$439
7/25/2017

COURSE NO.

LOCATION

START DATE

END DATE

5/31/2017
6/28/2017

$509
7/11/2017
8/8/2017

Law Enforcement Communications 1st Edition, Instructor
45002
Hernando, MS
5/1/2017
45413
Germantown, WI
5/15/2017
43646
Online
5/31/2017
43647
Online
6/28/2017

$459/$509
5/5/2017
5/19/2017
7/11/2017
8/8/2017

Law Enforcement Communications 1st Edition
43347
Online
45744
Online

$439
6/20/2017
6/20/2017

Instructor Techniques 2nd Edition
46070
Online
46071
Online

5/10/2017
5/10/2017

Public Safety Communications Staffing and Employee Retention
43334
Online
5/3/2017

$249
5/23/2017

Public Safety Telecommunicator 1, 7th Edition Canada
43526
Online
5/31/2017

$379
6/27/2017

Public Safety Telecommunicator 1, 7th Edition Instructor Update
43984
Online
5/10/2017
43987
Online
6/14/2017

$0
5/30/2017
7/4/2017

Public Safety Telecommunicator 1, 7th Edition Instructor
44998
Hernando, MS
5/1/2017
45409
Germantown, WI
5/15/2017
43644
Online
5/31/2017
43645
Online
6/28/2017

$459/$509
5/5/2017
5/19/2017
7/11/2017
8/8/2017

Public Safety Telecommunicator 1, 7th Edition Update (2015)
43983
Online
5/10/2017
43986
Online
6/14/2017

$0
5/30/2017
7/4/2017

Public Safety Telecommunicator 1, 7th Edition Update
43982
Online
43985
Online
45940
Online
45941
Online

5/10/2017
6/14/2017
5/24/2017
6/28/2017

$30
5/30/2017
7/4/2017
6/13/2017
7/18/2017

Public Safety Telecommunicator 1, 7th Edition
45804
Nashville, TN
43875
Online
43873
Online
43874
Online
43876
Online
43877
Online
43879
Online
43880
Online

5/1/2017
5/3/2017
5/10/2017
5/17/2017
5/24/2017
6/7/2017
6/14/2017
6/21/2017

$329/$379
5/5/2017
5/30/2017
6/6/2017
6/13/2017
6/20/2017
7/4/2017
7/11/2017
7/18/2017 

Surviving Stress
43339
Online
45865
Abbeville, SC

5/3/2017
5/9/2017

$199/$249
5/23/2017
5/9/2017

Pricing for all Illuminations $99 (Non Member), $89 (APCO Member Price),
$79 (Group of 26-50 registrants), $69 (Group of 51 and up registrants)
Illuminations - CTO Track
44757
Documentation & Feedback

7/1/2017

6/30/2018 

Illuminations - EMD Track
43558
Stopping the Gossip!
43599
New Trends in Illicit Intoxicants
43560
Leadership: What it Takes

5/1/2017
6/1/2017
7/1/2017

4/30/2018
5/31/2018
6/30/2018

Illuminations - Instructor Track
45542
Achieving Deeper Learning

7/1/2017

6/30/2018 

Illuminations - General Track
43483
A car is calling (Telematics)
43484
Traffic-related incidents
43485
What is FirstNet?

5/1/2017
6/1/2017
7/1/2017

4/30/2018
5/31/2018
6/30/2018

Topics are subject to change without notice. All prices are in US dollars.

PSC | May/June 2017

COURSE NO.

47


http://www.apcoinstitute.org

Table of Contents for the Digital Edition of PSC - May/June 2017 Issue

President’s Channel
On Scene
Public Safety Communications Systems: The Future Is Smart
Evolution of the PSAP
E-Comm: A Model for Consolidated Emergency Communications and Public Safety Support
The Dos and Don’ts of Designing Your Communications Center on a Budget
When Germs Attack – Help Your PSAP Fight Back
How a Scheduling System Can Save Your Sanity
Advances in Quality Assurance and Improvement Software
9-1-1, Show Us Your Emergency
High Performance CPR & CDE Exam
Managing Peers in the PSAP & CDE Exam
Direct Channel With APCO
PSC - May/June 2017 Issue - Intro
PSC - May/June 2017 Issue - cover1
PSC - May/June 2017 Issue - cover2
PSC - May/June 2017 Issue - 3
PSC - May/June 2017 Issue - 4
PSC - May/June 2017 Issue - 5
PSC - May/June 2017 Issue - 6
PSC - May/June 2017 Issue - 7
PSC - May/June 2017 Issue - 8
PSC - May/June 2017 Issue - 9
PSC - May/June 2017 Issue - President’s Channel
PSC - May/June 2017 Issue - On Scene
PSC - May/June 2017 Issue - 12
PSC - May/June 2017 Issue - 13
PSC - May/June 2017 Issue - Public Safety Communications Systems: The Future Is Smart
PSC - May/June 2017 Issue - 15
PSC - May/June 2017 Issue - Evolution of the PSAP
PSC - May/June 2017 Issue - 17
PSC - May/June 2017 Issue - 18
PSC - May/June 2017 Issue - 19
PSC - May/June 2017 Issue - E-Comm: A Model for Consolidated Emergency Communications and Public Safety Support
PSC - May/June 2017 Issue - 21
PSC - May/June 2017 Issue - The Dos and Don’ts of Designing Your Communications Center on a Budget
PSC - May/June 2017 Issue - 23
PSC - May/June 2017 Issue - When Germs Attack – Help Your PSAP Fight Back
PSC - May/June 2017 Issue - 25
PSC - May/June 2017 Issue - 26
PSC - May/June 2017 Issue - 27
PSC - May/June 2017 Issue - 28
PSC - May/June 2017 Issue - 29
PSC - May/June 2017 Issue - How a Scheduling System Can Save Your Sanity
PSC - May/June 2017 Issue - 31
PSC - May/June 2017 Issue - Advances in Quality Assurance and Improvement Software
PSC - May/June 2017 Issue - 33
PSC - May/June 2017 Issue - 34
PSC - May/June 2017 Issue - 35
PSC - May/June 2017 Issue - 9-1-1, Show Us Your Emergency
PSC - May/June 2017 Issue - 37
PSC - May/June 2017 Issue - 38
PSC - May/June 2017 Issue - 39
PSC - May/June 2017 Issue - High Performance CPR & CDE Exam
PSC - May/June 2017 Issue - 41
PSC - May/June 2017 Issue - 42
PSC - May/June 2017 Issue - 43
PSC - May/June 2017 Issue - Managing Peers in the PSAP & CDE Exam
PSC - May/June 2017 Issue - 45
PSC - May/June 2017 Issue - 46
PSC - May/June 2017 Issue - 47
PSC - May/June 2017 Issue - 48
PSC - May/June 2017 Issue - 49
PSC - May/June 2017 Issue - Direct Channel With APCO
PSC - May/June 2017 Issue - cover3
PSC - May/June 2017 Issue - cover4
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