Canadian Retailer - The Human Resources Issue - 8
UNDER THE BANNER
RAISING THE BAR
AT LOWE'S
Canadian home hardware giant
leading with experience
BY SEAN C. TARRY
SINCE joining Lowe's Canada in June 2016 as Execu-
tive Vice President, Jim Caldwell has been responsible for the leadership of all of the company's Canadian
branded stores.
Prior to joining Lowe's, Caldwell served as the President of The Brick, leading the retail, commercial, franchise, Trans Global Service, Trans Global Insurance,
Trans Global Warranty and First Ocean's Overseas
Sourcing Divisions from 2013-2016. He also served as
the company's Senior Vice President of Store Operations from 2010-2013.
Caldwell has worked within the industry for over 35
years with major national companies such as Wal-Mart
Canada Corp., The Bargain Shop and Woolworth Corp.,
holding a number of high-profile positions along the way.
He sits on the Board of Directors for Retail Council of
Canada (RCC) and is a past member of the association's
Energy Advisory Committee and the Canadian Association of Chain Drug Stores' Council of Representatives.
Caldwell also possesses a passion for community
and is committed to children's health, reflected in his
involvement in a number of community and charity
organizations across the country.
To see Jim Caldwell speak at RCC's Human Resources
Conference, register at www.rcchrconference.ca/
content/register.
8|
CANADIAN RETAILER
| THE HUMAN RESOURCES ISSUE
GET TO KNOW JIM CALDWELL
Candid questions from Canadian Retailer elicit
candid responses from Lowes Canada's Executive
Vice President and speaker at the 2017 RCC Human
Resources Conference in April.
What makes a great leader?
A balance of passion for the business and for
people, and a belief that the customer is the reason
the company exists.
What's your favourite getaway locale?
Aruba. It's quiet and the people are amazing.
What's more important-education or experience?
A leader leverages one or the other, or both,
depending on circumstances.
What's your favourite mobile device?
I love my iPhone-I do 90 per cent of my
communication with it.
Do you shop in-store or online?
Both. Although like many Canadians, I am buying
more and more online.
Which do you prefer-fiction or non-fiction?
Fiction. I find there are always learnings from a
leadership perspective within every story.
How would you describe your management style-
hands-on or hands-off?
I'd say both. Some situations require a deep dive
hands-on approach, while others require trust that
the team will do what they need to.
What's the next big game-changer in retail?
Omnichannel. Many companies talk about it, but few
have actually achieved success with it.
http://www.rcchrconference.ca/content/register
Table of Contents for the Digital Edition of Canadian Retailer - The Human Resources Issue
PUBLISHER’S DESK
RETAIL CURRENTS
UNDER THE BANNER
RETAIL: AT ISSUE
THE CSCA RETAIL 100
SUBMISSIONS ARE IN!
BUILDING A CULTURE OF POSITIVE MENTAL HEALTH
HIRING IN THE DIGITAL AGE
THE MILLENNIAL EFFECT
WORKING TOGETHER—REALLY TOGETHER
TRANSFORMING RETAIL HR THROUGH NEW TECHNOLOGY
ADVERTISERS’ INDEX
Canadian Retailer - The Human Resources Issue - cover1
Canadian Retailer - The Human Resources Issue - cover2
Canadian Retailer - The Human Resources Issue - 3
Canadian Retailer - The Human Resources Issue - insert1
Canadian Retailer - The Human Resources Issue - insert2
Canadian Retailer - The Human Resources Issue - PUBLISHER’S DESK
Canadian Retailer - The Human Resources Issue - 5
Canadian Retailer - The Human Resources Issue - RETAIL CURRENTS
Canadian Retailer - The Human Resources Issue - 7
Canadian Retailer - The Human Resources Issue - UNDER THE BANNER
Canadian Retailer - The Human Resources Issue - 9
Canadian Retailer - The Human Resources Issue - RETAIL: AT ISSUE
Canadian Retailer - The Human Resources Issue - 11
Canadian Retailer - The Human Resources Issue - THE CSCA RETAIL 100
Canadian Retailer - The Human Resources Issue - 13
Canadian Retailer - The Human Resources Issue - 14
Canadian Retailer - The Human Resources Issue - 15
Canadian Retailer - The Human Resources Issue - SUBMISSIONS ARE IN!
Canadian Retailer - The Human Resources Issue - 17
Canadian Retailer - The Human Resources Issue - BUILDING A CULTURE OF POSITIVE MENTAL HEALTH
Canadian Retailer - The Human Resources Issue - 19
Canadian Retailer - The Human Resources Issue - 20
Canadian Retailer - The Human Resources Issue - 21
Canadian Retailer - The Human Resources Issue - HIRING IN THE DIGITAL AGE
Canadian Retailer - The Human Resources Issue - 23
Canadian Retailer - The Human Resources Issue - 24
Canadian Retailer - The Human Resources Issue - 25
Canadian Retailer - The Human Resources Issue - THE MILLENNIAL EFFECT
Canadian Retailer - The Human Resources Issue - 27
Canadian Retailer - The Human Resources Issue - 28
Canadian Retailer - The Human Resources Issue - 29
Canadian Retailer - The Human Resources Issue - WORKING TOGETHER—REALLY TOGETHER
Canadian Retailer - The Human Resources Issue - 31
Canadian Retailer - The Human Resources Issue - 32
Canadian Retailer - The Human Resources Issue - 33
Canadian Retailer - The Human Resources Issue - TRANSFORMING RETAIL HR THROUGH NEW TECHNOLOGY
Canadian Retailer - The Human Resources Issue - 35
Canadian Retailer - The Human Resources Issue - 36
Canadian Retailer - The Human Resources Issue - 37
Canadian Retailer - The Human Resources Issue - ADVERTISERS’ INDEX
Canadian Retailer - The Human Resources Issue - cover3
Canadian Retailer - The Human Resources Issue - cover4
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