5. showCasing reinvented smart maNNEquINs Sending notifications to customers' mobile with info about what they are wearing 86 % INtEraCtIvE dIsPlayING Media projection with dramatic effect stOrE as shOwrOOm of shoppers said it's important for a retailer to have an integrated online presence. Assistants using smart glasses or telephone cameras to showcase physical products to online customers via real time video sOCIal mEdIa INtEGratION Showing product virality in real time 6. smart fitting rooms suggesting complementary products augmented realitymirrors Checkout on the spot 8. delivery 7. PurChase 50% By 2017 half of all in-store transactions will happen via mobile POS or self-checkout. 9. after leaving Follow-up triggers * Retailers remind customers on what they have 'left' at stores, e.g. linked to smart fitting rooms, unified customer profile * Sales assistants reach out to recommend complimentary products for cross-selling www.retailcouncil.org/cdnretailer auGmENtEd rEalIty Demonstrating products in a virtual environment shiP from store digital payment Online/mobile payment options, e.g. Apple Pay, PayPal, Square Online customers can also order items from store if it is sold out on the web 10. ConClusion 47% Percentage of American retailers that believe store operations will go under significant changes thanks to implementing a unified commerce platform. 74% Percentage of retailers that believe that developing a more engaging in-store experience is going to be business critical. SprinG 2015 | canadian retailer | 9http://www.retailcouncil.org/cdnretailer