Canadian Retailer - Store 2014 - 3

CANADIAN RETAILER

Store 2014

IN THE KNOW

Delegates of this year's STORE Conference experienced some
of the best content and speakers ever, coming away from the
three-day event with best practices and insights to help improve
their businesses. STARTING ON PAGE 13

FEATURES
AWARDS OF DISTINCTION

14 CANADA'S TOP RETAILERS HONOURED AT GALA
AWARDS DINNER

Five retailers were honoured at Retail Council of
Canada's (RCC) Excellence in Retailing Awards
gala for their leadership within the industry and
their work within the communities that they serve.
We sat down with each of them to discuss their
careers and perspectives on the industry.
STORE CONFERENCE SESSION HIGHLIGHTS

RETAIL IS-NOW
34 THE FUTURE OF well attended sessions at this year's
One of the most

conference was a panel in which the future of retail
was discussed. Find out about what's shaping the
industry, including the mobile consumer, engagement via social media, the leveraging of big data
and analytics, and more.
MYSTORE: RETAILER'S GUIDE

41 MULTIPLE STORE STRATEGIES

One way to grow a retail business is to, literally,
grow the business. Expansion, however, comes
with risks and challenges, but with the opportunity to increase sales and connect with more
customers, too. This Retailer's Guide profiles three
independent retailers who manage two-store operations and small chains with success.

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MEMBER INSIGHTS

Inspire, Innovate & Grow

RETAIL CURRENTS
RETAIL: AT ISSUE
ADVERTISER'S INDEX
RETAIL QUICK TIPS

RECOGNIZED
49 INDUSTRY'S INNOVATIONcelebrated all of the innovRCC's annual awards gala

ation and excellence that's driving the retail industry
forward, recognizing leaders in thirteen different
categories. Find out how their initiatives are benefitting their businesses and shaping the industry.
RETAIL AS A CAREER

TALENT
64 REWARDING CANADA'S FUTURE RETAILin retail
Impressing the opportunities of a career

on current retail students is critical for the continued growth of the industry. For the past 11
years, RCC's Retail as a Career Scholarship program has been leading the charge.
GRAND PRIX AWARDS

68 GRAND EXPECTATIONS FOR GROCERY ROOKIES
RCC helped celebrate the 21st annual Canadian

Grand Prix New Product Awards, recognizing the
top new food and non-food products-for national
and regional brands, as well as private labels-
across 25 categories.
LIBRIS AWARDS

72 CELEBRATING EXCELLENCE IN CANADA'S
BOOK INDUSTRY

The ability to adapt to the ever-changing bookselling landscape is perhaps any bookseller's strongest asset. RCC helped celebrate the innovation and
creativity that drives the bookselling industry at
the 2014 Libris Awards.

A PU B LICATION OF RE TAIL COU NCIL OF CANADA STORE 2014 $ 4 . 95

DEPARTMENTS

EXCELLENCE IN RETAILING AWARDS

R E TA I L C O U N C I L O F C A N A DA' S

COVER

Photos by Banko Media

www.retailcouncil.org/cdnretailer | store 2014 | canadian retailer |

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Canadian Retailer - Store 2014

Table of Contents for the Digital Edition of Canadian Retailer - Store 2014

Member Insights
Retail Currents
Retail: At Issue
Canada's Top Retailers Honoured at Gala Awards Dinner
The Future of Retail Is—Now
Multiple Store Strategies
Industry's Innovation Recognized
Rewarding Canada’s Future Retail Talent
Grand Expectations for Grocery Rookies
Celebrating Excellence in Canada's Book Industry
Advertiser's Index
Retail Quick Tips
Canadian Retailer - Store 2014 - bellyband1
Canadian Retailer - Store 2014 - bellyband2
Canadian Retailer - Store 2014 - cover1
Canadian Retailer - Store 2014 - cover2
Canadian Retailer - Store 2014 - 3
Canadian Retailer - Store 2014 - Member Insights
Canadian Retailer - Store 2014 - 5
Canadian Retailer - Store 2014 - Retail Currents
Canadian Retailer - Store 2014 - 7
Canadian Retailer - Store 2014 - 8
Canadian Retailer - Store 2014 - 9
Canadian Retailer - Store 2014 - Retail: At Issue
Canadian Retailer - Store 2014 - 11
Canadian Retailer - Store 2014 - 12
Canadian Retailer - Store 2014 - 13
Canadian Retailer - Store 2014 - Canada's Top Retailers Honoured at Gala Awards Dinner
Canadian Retailer - Store 2014 - 15
Canadian Retailer - Store 2014 - 16
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Canadian Retailer - Store 2014 - 33
Canadian Retailer - Store 2014 - The Future of Retail Is—Now
Canadian Retailer - Store 2014 - 35
Canadian Retailer - Store 2014 - 36
Canadian Retailer - Store 2014 - 37
Canadian Retailer - Store 2014 - 38
Canadian Retailer - Store 2014 - 39
Canadian Retailer - Store 2014 - 40
Canadian Retailer - Store 2014 - Multiple Store Strategies
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Canadian Retailer - Store 2014 - 48
Canadian Retailer - Store 2014 - Industry's Innovation Recognized
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Canadian Retailer - Store 2014 - 63
Canadian Retailer - Store 2014 - Rewarding Canada’s Future Retail Talent
Canadian Retailer - Store 2014 - 65
Canadian Retailer - Store 2014 - 66
Canadian Retailer - Store 2014 - 67
Canadian Retailer - Store 2014 - Grand Expectations for Grocery Rookies
Canadian Retailer - Store 2014 - 69
Canadian Retailer - Store 2014 - 70
Canadian Retailer - Store 2014 - 71
Canadian Retailer - Store 2014 - Celebrating Excellence in Canada's Book Industry
Canadian Retailer - Store 2014 - 73
Canadian Retailer - Store 2014 - 74
Canadian Retailer - Store 2014 - 75
Canadian Retailer - Store 2014 - 76
Canadian Retailer - Store 2014 - Advertiser's Index
Canadian Retailer - Store 2014 - Retail Quick Tips
Canadian Retailer - Store 2014 - cover3
Canadian Retailer - Store 2014 - cover4
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