Canadian Retailer - The Supply Chain & Logistics Issue - 36

ORDER FULFILMENT

Finding efficiencies
and reducing costs in
order fulfilment
BY CRAIG PATTERSON

THE 'last mile' is the most cost-intensive part

of the supply chain for retailers. Be it the final
delivery of goods from distribution centre to
retail store, or to the consumer's front door,
the rise of omnichannel retail has resulted
in increased demand for last-mile resources.
Retailers are innovating to make the last mile
more efficient, and they're using a variety of
strategies to best serve the consumer.
Retailers doing business in Canada are
delivering product to consumers more than
ever before, though delivering door-to-door
can be expensive-and returns can be complicated. Some retailers are instead choosing
the 'click-and-collect' model, where shoppers
make a purchase online, and pick it up in the
store. The future of the last mile will involve
innovation and efficiencies, including crowdsourcing and possibly even drone delivery.

Distribution
Centre

Product
Warehouse

Retail Store

Canada is a vast country in terms of geography, and relatively small in population. As a
result, delivering to individual homes can be a
challenge. Nevertheless, leading retailers are
innovating to bring product to consumers.
Best Buy Canada, which received Retail
Council of Canada's Excellence in Retailing
Award for Omnichannel in both 2016 as well

Customer
Residence

36 |

CANADIAN RETAILER

Delivering door-to-door

| THE SUPPLY CHAIN & LOGISTICS ISSUE



Table of Contents for the Digital Edition of Canadian Retailer - The Supply Chain & Logistics Issue

Editor’s Note
Retail Currents
Under the Banner
Retail Logistics—It’s More Than Moving Boxes
Association News
Payments Moving Toward a Mobile Tipping Point?
Diane’s Corner
Embracing the Revolution
Ten Things Retailers Need to Know About APIS
Flowcasting: In-Stock—Whenever, Wherever
Retail and the Robotics Revolution
The Demands on Supply
Better Pick-Up and Delivery Options
Reimagining the Last Mile
On the Road Toward a More Responsible Supply Chain
Growth Reverberated
Advertisers’ Index
Canadian Retailer - The Supply Chain & Logistics Issue - cover1
Canadian Retailer - The Supply Chain & Logistics Issue - cover2
Canadian Retailer - The Supply Chain & Logistics Issue - 3
Canadian Retailer - The Supply Chain & Logistics Issue - Editor’s Note
Canadian Retailer - The Supply Chain & Logistics Issue - 5
Canadian Retailer - The Supply Chain & Logistics Issue - Retail Currents
Canadian Retailer - The Supply Chain & Logistics Issue - 7
Canadian Retailer - The Supply Chain & Logistics Issue - Under the Banner
Canadian Retailer - The Supply Chain & Logistics Issue - Retail Logistics—It’s More Than Moving Boxes
Canadian Retailer - The Supply Chain & Logistics Issue - Association News
Canadian Retailer - The Supply Chain & Logistics Issue - 11
Canadian Retailer - The Supply Chain & Logistics Issue - Payments Moving Toward a Mobile Tipping Point?
Canadian Retailer - The Supply Chain & Logistics Issue - 13
Canadian Retailer - The Supply Chain & Logistics Issue - Diane’s Corner
Canadian Retailer - The Supply Chain & Logistics Issue - 15
Canadian Retailer - The Supply Chain & Logistics Issue - Embracing the Revolution
Canadian Retailer - The Supply Chain & Logistics Issue - 17
Canadian Retailer - The Supply Chain & Logistics Issue - 18
Canadian Retailer - The Supply Chain & Logistics Issue - 19
Canadian Retailer - The Supply Chain & Logistics Issue - Ten Things Retailers Need to Know About APIS
Canadian Retailer - The Supply Chain & Logistics Issue - 21
Canadian Retailer - The Supply Chain & Logistics Issue - 22
Canadian Retailer - The Supply Chain & Logistics Issue - 23
Canadian Retailer - The Supply Chain & Logistics Issue - Flowcasting: In-Stock—Whenever, Wherever
Canadian Retailer - The Supply Chain & Logistics Issue - 25
Canadian Retailer - The Supply Chain & Logistics Issue - 26
Canadian Retailer - The Supply Chain & Logistics Issue - 27
Canadian Retailer - The Supply Chain & Logistics Issue - Retail and the Robotics Revolution
Canadian Retailer - The Supply Chain & Logistics Issue - 29
Canadian Retailer - The Supply Chain & Logistics Issue - 30
Canadian Retailer - The Supply Chain & Logistics Issue - The Demands on Supply
Canadian Retailer - The Supply Chain & Logistics Issue - 32
Canadian Retailer - The Supply Chain & Logistics Issue - 33
Canadian Retailer - The Supply Chain & Logistics Issue - Better Pick-Up and Delivery Options
Canadian Retailer - The Supply Chain & Logistics Issue - 35
Canadian Retailer - The Supply Chain & Logistics Issue - Reimagining the Last Mile
Canadian Retailer - The Supply Chain & Logistics Issue - 37
Canadian Retailer - The Supply Chain & Logistics Issue - 38
Canadian Retailer - The Supply Chain & Logistics Issue - 39
Canadian Retailer - The Supply Chain & Logistics Issue - On the Road Toward a More Responsible Supply Chain
Canadian Retailer - The Supply Chain & Logistics Issue - 41
Canadian Retailer - The Supply Chain & Logistics Issue - 42
Canadian Retailer - The Supply Chain & Logistics Issue - 43
Canadian Retailer - The Supply Chain & Logistics Issue - Growth Reverberated
Canadian Retailer - The Supply Chain & Logistics Issue - 45
Canadian Retailer - The Supply Chain & Logistics Issue - Advertisers’ Index
Canadian Retailer - The Supply Chain & Logistics Issue - cover3
Canadian Retailer - The Supply Chain & Logistics Issue - cover4
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